delivery time Note: This information is for reference only and has certain deviations. The shipping time will change the country/region based on holidays, weather, local positions, local natural disasters and customs clearance. Weekdays + weekends 3-7 8-11 12-14 15-19 20-26 30 years old and above US exchange rate (commodity arrived) 5.2% 50% 29.7% 10.4% 4.7% refund or resend How to track a package We use different delivery methods, it usually takes 5 to 15 working days, please follow the instructions below to track your package (1) If your tracking number is "LN ........", please visit the following website for tracking information (this is the EUB tracking number, and we will ship with it) http://www.ems.com.cn/ (2) If your tracking number is "********* CN", please visit the following website for tracking information http://www.17track.net/ (3) If your tracking number is "********* DE", please visit the following website for tracking information If your tracking number is "42 ******************", please visit the following website for tracking information Answer: www.usps.com B: https: //www.deutschepost.de/sendung/simpleQuery.html? locale = en_GB Note: If you see the item in Germany for the first time, it is normal. We cooperate with a German logistics company (4) Other transportation methods are simple, please visit its official website to track the package We will always ship the package as soon as possible, but please note that due to international customs and local post offices, delivery may be delayed. DBTLAP apologizes for the inconvenience caused, but we are wholeheartedly providing you with direct factory prices as soon as possible.READ MORE
- DBTLAP STORE
RETURN POLICY
1. Provide return and exchange guarantee for at least 30 days from the date of purchase. When we receive the returned products from consumers, we will start processing the return and exchange related matters within 5 working days
2. If the consumer requests the return or exchange because the product is inappropriate, the product is no longer needed, or the wrong order is placed, the seller can charge the consumer a restocking fee of up to 15% of the unit price of the product.
4. If the return or exchange is caused by damage to the product, defect, inconsistency with the product description, or delivery of the wrong product, the seller will bear the return cost and display it as "Return Shipping Label Fee", and the return is for the above reasons , Sellers will not be able to charge consumers a relisting fee.
Return Instruction
When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.