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35 Ratings (40% Positive) 

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On-Time
Delivery
40.00%
Product
Accuracy
48.57%
Customer Service
Satisfaction
40.91%
Michelle P.
Ordered on 5/4/2020
It did finally arrive in good working order
6/26/2020 4:02:15 PM

My conference cam took a couple of months to arrive but it finally did. When I checked in with them this is the communication I received the very next day: I am very sorry friends, because of our mistakes to bring you a bad shopping experience, Due to the impact of COVID-19, the number of flights has been reduced, and the logistics delay is beyond our control. We have put a lot of effort into this order, and you have spent a lot of time waiting for the package. I have also actively communicated with logistics companies many times. I hope you can understand that we will strive to do better. If you have any questions, you can also contact us, thank you very much!. If you have any questions, please contact me, we will deal with you immediately, thank you very much, you can call the post office to confirm the logistics information and contact the delivery Or pick up the package.

  • No
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Anonymous
Ordered on 5/11/2020
100% fake DO NOT BUY!!!
6/23/2020 1:03:21 PM

fake and made cheap, came with cracks as well

  • No
  • No
  • Didn't contact
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John D.
Ordered on 5/10/2020
waiting
6/22/2020 2:57:41 PM

it's been two months and still waiting customer service numerous mails' no responses

  • Yes
  • No
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Catherine T.
Ordered on 5/11/2020
I don't know if the item is as the seller described, since it hasn't arrived
6/19/2020 7:27:19 AM

The item has still not arrived

  • No
  • Yes
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peter t.
Ordered on 5/18/2020
Never got item
6/17/2020 2:03:18 PM

Never got my item stay away from this seller

  • No
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Anonymous
Ordered on 5/6/2020
6/16/2020 6:51:34 PM

Didn't get my package yet, please stop doing business with Poste Canada. They don't care about their customers.

  • No
  • Yes
  • Didn't contact
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Taralyn P.
Ordered on 5/8/2020
NOT A KNOCKOFF ITS A REAL PS4 CONTROLLER
6/16/2020 3:15:46 PM

I read other reviews on how this company sends out fake knockoff controllers but I received an authentic PlayStation ps4 Duelshock 4 wireless controller I am so happy and cannot wait to use it.

  • Yes
  • Yes
  • Yes
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Carlos C.
Ordered on 5/10/2020
Expect long delivery time
6/16/2020 11:09:31 AM

Ordered the Product on May 10th Order standard was June 5th Received on June 16th (Not entirely their fault; COVID caused delays for the carrier) I contacted customer support once and got a quick response the next day. When I eventually got the product, it was legitimate and new.

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Anonymous
Ordered on 5/20/2020
Did not arrive yet it's been 3 weeks.
6/16/2020 8:37:26 AM

Did not arrive yet it's 3 weeks and no answer I contacted customer service a week ago but no answer. Please let me know if it's a fraud get me my money back. Thanks

  • No
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Anonymous
Ordered on 5/19/2020
dont have it the product
6/15/2020 9:56:17 AM

didnt recieve item

  • No
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John S.
Ordered on 5/15/2020
Item never arrived
6/15/2020 7:51:55 AM

Item is now two weeks late and I don't expect it will arrive.

  • No
  • No
  • Didn't contact
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Stephanie M.
Ordered on 5/6/2020
Nothing came !
6/11/2020 9:23:57 AM

would not order from here . Took over a month to fi ally realize the controller would never arrive.

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Anonymous
Ordered on 5/9/2020
Do not buy anything from this seller its a scam and you wont get product
6/10/2020 4:18:33 AM

Do not buy anything from this seller, Worst customer service ever.

  • No
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  • No
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Paul B.
Ordered on 5/9/2020
6/5/2020 7:12:59 AM

Have not received the product.

  • No
  • No
  • Didn't contact
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Anonymous
Ordered on 5/8/2020
Where is my order?
6/5/2020 5:20:10 AM

It's been a month since I ordered and it's still sitting Vancouver.

  • No
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Katherine R.
Ordered on 5/6/2020
Okay
6/3/2020 6:15:53 AM

Never told me when it was coming in and now it has been over a month and still haven’t had it delivered

  • No
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  • Didn't contact
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Maxime R.
Ordered on 4/1/2020
I did not received my item
4/29/2020 7:54:55 AM

No delivery made

  • No
  • No
  • Didn't contact
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Alex M.
Ordered on 8/1/2018
Took very long time
8/31/2018 1:35:40 AM

Broken pins upon arrival

  • No
  • Yes
  • Didn't contact
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Gladu J.
Ordered on 4/26/2018
5/27/2018 7:21:55 AM

image clear. work fine easy installation

CCTV DISCOVERY Response:
Thank you for your comments
  • Yes
  • Yes
  • Didn't contact
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Howard Y.
Ordered on 1/31/2018
Avoid this seller at all costs!
3/2/2018 3:20:52 PM

WARNING: CCTV sells products with incorrect descriptions. NewEgg service agreed and issued an RMA, but at my expense because CCTV is not NewEgg. NewEgg told CCTV take care of the issue, but they (CCTV) never got back to me. BEWARE… Wrong product, no service… I was definitely scammed! I wish NewEgg was more careful with their vendors/partners.

  • Yes
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