Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

BoxWave is an industry endorsed, multi award-winning accessories provider for handheld devices like the iPhone, iPad, Kindle, and Galaxy smartphones. From CNBC to Engadget, Handheld Computing Magazine to PC Today, our accessories have been recognized and featured by industry leaders on numerous occasions.

Established in 2002, BoxWave has become the ultimate source for the most innovative accessories for handheld devices of all categories, including cell phones, PDA's, smartphones, media players, gaming devices, GPS devices, UMPC's, Tablet PC's and more. BoxWave offers one of the most comprehensive list of devices supported, and this list continues to expand as we update our products daily with the newest and most popular gadgets.

In addition to supporting a wide range of devices, BoxWave also offers products of the highest quality in the market. Any purchases from BoxWave (made from BoxWave) are backed by unparalleled customer service, and a robust return policy and warranty.

Returns Policy
6 Ratings (83% Positive) 

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Customer Service
Mathieu B.
Ordered on 2/21/2019
Be patient
3/21/2019 6:08:02 AM

Read some of the reviews for this vendor so I was aware there might be some difficulties. Lets just say it took about 3 weeks for the delivery. The day I was goign to contact the vendor about my order (did not received any confirmation about my purchase from the vendor nor any tracking number), I received the package! Item was as described, fully functionnal!

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  • Didn't contact
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Jane D.
Ordered on 11/22/2017
Delivery not received
12/19/2017 9:12:11 AM

As of today, the item has still not been received and it was ordered on November 22, 2017. The first email did give a tracking number but no link to track where the item was. It was not until I called New Egg last week that I received another email with a new tracking number. Apparently, the item cleared customs on December 16th and is with Canada Post in Ottawa at this point. I hope that I receive it by December 22nd as that is the last business day to deliver to our office address. I feel that it has taken too long for delivery especially as it was ordered on November 22, 2017 a full month before Christmas. I will not purchase from this company or use Boxwave again if I see that service on another website.

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