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33 Ratings (64% Positive) 

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On-Time
Delivery
81.82%
Product
Accuracy
72.73%
Customer Service
Satisfaction
70.00%
Michael H.
Ordered on 3/3/2021
Nothing short of terrible. Less than 1 egg.
3/19/2021 5:07:22 AM

Order the laptop on website, Easy. 2 days later, vendor calls to substitute. No news for 2 weeks. 1st call to customer service (Rhea). Excellent. She notifies vendor with a 2 day notice. Nothing again. 2nd call to customer service (melody). Poor. Conclusion: No laptop 2 weeks later (was for a CNC machine). I now have to chase down a refund.

  • No
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  • No
1 out of 2 people found this review helpful. Did you? 
Syed R.
Ordered on 2/26/2021
Good
3/16/2021 5:44:46 PM

It looked not refurbished but slightly used but it works well. I am happy no more sticky keys.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 1/19/2021
Slow, very slow response and action
1/26/2021 2:13:46 PM

Ordered on a Tuesday, for guaranteed delivery by the following Monday. ups slip was generated next day but ups still didn't have the item the following Monday, then after contacting the vendor twice, and after newegg customer service got involved they did finally respond and said there was a dead pixel in the screen and they worked offer half a shipping credit... no thx Very poor experience, will not buy from them again

  • No
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1 out of 1 people found this review helpful. Did you? 
Suzanne B.
Ordered on 5/19/2020
Never received my item
6/2/2020 1:07:51 PM

I keep calling and emailing ,but I have never received my laptop

  • No
  • No
  • No
4 out of 4 people found this review helpful. Did you? 
DANY A.
Ordered on 5/3/2020
Good laptop
5/21/2020 10:21:57 AM

My laptop was clean and packed well

  • Yes
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Albert G.
Ordered on 4/9/2020
laptop
4/27/2020 4:49:18 PM

the laptop was almost perfect execpte a little thing for lock the cover

  • No
  • Yes
  • Didn't contact
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Morne W.
Ordered on 4/6/2020
Great for PC purchases
4/24/2020 10:38:48 AM

I was very satisfied with my pc purchase a few years ago and therefore returned when I needed a laptop

  • Yes
  • Yes
  • Didn't contact
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Kim B.
Ordered on 3/27/2020
4/17/2020 5:11:52 PM

The battery doesn’t hold a charge. There is no Bluetooth installed in it. These are essential things that one expects out of a laptop. Right now I have to use it as a desktop. I should have bought brand new. Definitely would not buy thins again . With the state of the pandemic I really didn’t have a choice but to buy something recycled and inexpensive. Definitely not worth the money.

  • Yes
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Nicolas T.
Ordered on 2/14/2020
Very good product
3/3/2020 2:58:54 PM

Very good pc...for a use pc its very clean.... Super!!!

  • Yes
  • Yes
  • Didn't contact
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Saleem Z.
Ordered on 12/26/2019
Not really a good experience
1/16/2020 5:30:53 AM

1. Order was delivered after many days and after the reminder call from me. 2. Received item was mentioned new but it doesn’t look like new? 3. Back seal was broken. When informed, asked to use it. 4. Back portion cover was not properly placed. After a day, cover was open. Try to adjust it.

  • No
  • No
  • No
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Eric S.
Ordered on 12/19/2019
Great .. would buy again
1/8/2020 9:32:05 AM

packaging was done right and item was in great condition .. everything works great.

  • Yes
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Anonymous
Ordered on 11/4/2019
Great Product
11/22/2019 10:11:21 PM

Product as shown and described and good as new.

  • Yes
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Anonymous
Ordered on 10/31/2019
Laptop didnt even turn on
11/19/2019 5:15:23 PM

Dead on arrival. Obviously untested. Do not order from this supplier

  • Yes
  • No
  • No
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Arthur G.
Ordered on 10/17/2019
10/30/2019 9:23:25 AM

No surprises, as expected, well done.

  • Yes
  • Yes
  • Didn't contact
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Gary C.
Ordered on 9/8/2019
Worked great. Terrible packaging job.
9/23/2019 6:52:16 PM

These very delicate items were thrown into a bubble envelope, and sent off. There was no anti-static bag, no cardboard, no anything. I am VERY surprised that these do work.

  • Yes
  • Yes
  • Didn't contact
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