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41 Ratings (93% Positive) 

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On-Time
Delivery
97.56%
Product
Accuracy
97.56%
Customer Service
Satisfaction
96.15%
Mike S.
Ordered on 3/5/2021
Just as expected
3/22/2021 12:54:41 PM

Delivered earlier than expected by couple of days. DT990 pro replacement ear cushions received in good condition. Fairly easy to replace old ones that were seriously worn out. New ones are so much more comfortable than the old ones.

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Dillon R.
Ordered on 12/27/2020
Returning Customer - For Good Reason
1/13/2021 2:08:11 PM

I was looking for a closed-back equivalent to my Grado SR-60 and this one appeared to be that. I am not at all disappointed. I found the earpads uncomfortable at first, but they've broken in a bit and it's gotten better. Sound quality is impressive, especially for a budget-friendly item. The detachable cable can connect to either side, depending on preference. It's just the right length for mobile listening, and can stretch much longer if needed.

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Guido M.
Ordered on 12/17/2020
Great
1/4/2021 4:50:28 PM

Great product, great seller, great company, super happy, what else can I say, thumbs up.

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John G.
Ordered on 12/9/2020
As usual Easy Ordering and easy price compare.
12/24/2020 3:29:39 PM

Recommend this seller. Haven't used the head phones yet but they were packaged well and arrived on time.

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  • Didn't contact
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Anonymous
Ordered on 10/21/2020
Excellent customer service, highly recommended
11/14/2020 3:20:27 PM

My order was shipped promptly (on a weekend!) and arrived before the estimated date. The packaging was secure and there was no damage to the item when it arrived. Due to an incorrect listing on Newegg, the included contents of the item were incorrect - the microphone I purchased indicated that it included a desk stand, but in reality the version of the product purchased does not. When I contacted AVShop, they offered to send me a replacement desk stand, which I thought was a very kind and generous offer. I highly value customer service that is willing to go above and beyond. I have every confidence in my purchase, and would buy from AVShop again. Even in the unlikely event that something goes wrong, they've clearly shown to me that they're willing to make things right.

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Frank G.
Ordered on 4/27/2020
Exactly as described
5/11/2020 11:51:15 AM

Item is exactly as described.

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Jordan B.
Ordered on 9/25/2019
10/9/2019 3:27:43 PM

Delays

  • No
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  • Didn't contact
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Greg P.
Ordered on 1/16/2019
Great service
2/6/2019 1:37:59 PM

Everything arrived in a reasonable amount of time and was as expected. Great job.

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  • Didn't contact
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NATHAN W.
Ordered on 6/6/2018
Faster the Expected delivery
6/18/2018 6:03:26 PM

I wasnt expecting my package until friday and it came on monday! Everything was in tact and works great!

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Jackey Y.
Ordered on 12/29/2017
Good workmanship, from ordering to shipping
1/21/2018 6:57:11 PM

This was during Christmas holidays, which was extremely busy, but that did not affect my orders. I ordered an item that the shipment will arrive within 5 days, and it did arrive in 5 days. And another one was ship from China and approx arrival 15 days, I received it within 15 days. It was all good. Thanks newegg, J

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Anonymous
Ordered on 8/28/2017
9/13/2017 5:05:10 PM

I'm not much of an audiophile but I can tell you that the sound is very clean,but would definitely recommend a dac/amp as they don't get super loud with just the inbuilt audio of my motherboard.

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  • Didn't contact
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Anonymous
Ordered on 4/20/2017
A++++
5/4/2017 3:08:44 PM

Lightning fast shipping, product as described. Could not be more impressed with this experience!

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Anonymous
Ordered on 3/13/2017
Very fast on shipping
3/23/2017 9:56:56 PM

No problem to recommend

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  • Didn't contact
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