Established in 2008, AVGear is a Canadian based company operating out of Brampton, Ontario. The company is comprised of a dedicated team of Audio/video professionals whose vision is to provide end-to-end solutions to meet the needs of today’s most demanding A/V enthusiasts. AVGear has built its reputation by word of mouth and has become one of Canada’s fastest growing online retailers of consumer electronics by consistently offering premium quality products at competitive prices and exceptional customer service.

Our goal is always 100% customer satisfaction. Our customer ratings have been a focus since the company's inception. If you have a question or problem, please don't hesitate to reach out and contact us. We value your trust in our company and we will do our best to resolve your concerns.

Here are some of the brands that AVGear represents:

Marantz, Denon, Boston Acoustics, Braven , Yamaha Electronics, Yamaha Music, Energy Speakers, Klipsch Speakers, FiiO, Jamo Speakers, Klipsch Headphones, AKG, JBL, Harman Kardon, Ultrasone Headphones, Polk Audio Headphones, Grace Digital, Focal, Cambridge Audio, Kimber Kable, PS Audio, Boost Industries Mounting Solutions.

The below list is a snapshot of some of our categories:

TV Mounts, Home Theater Receivers, In-wall / In-ceiling speakers, Home Theater Speakers & Subwoofers, In/Outdoor Speakers, Headphones, DSD Audio Players, iPod/iPhone/iPad Accessories, Speaker Stands/Brackets, Musical Instrument Accessories, HDMI cables & related accessories, Optical/Digital Coaxial/Speaker Cables, IR repeaters/extenders, Etc.
AVGearshop Store
  • AVGEARSHOP STORE
  • 1,629 Sales 
     
    176Ratings(91% Positive)
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All Products
Reviews
176
Return Policy
About Us

RETURN POLICY

- There is no return allowed for hygienic products (headphone, earbuds, etc.). unless determined to be Dead-On-Arrival (DOA).
- Return shipping will be paid by seller for Dead-On-Arrival products only.
- A valid RMA# must be issued before products can be returned. Purchaser must contact AVGearshop for a valid RMA#.
- A 15% re-stocking fee may apply to all opened item(s).

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
60Days