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5 Ratings (80% Positive) 

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On-Time
Delivery
80.00%
Product
Accuracy
100.00%
Customer Service
Satisfaction
100.00%
Donald C.
Ordered on 4/17/2020
No Issues
4/30/2020 9:59:12 AM

Just as described and arrived earlier than expected.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 8/6/2019
8/16/2019 12:18:34 PM

Shipping was fast and properly packed.

  • Yes
  • Yes
  • Didn't contact
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Alexandre P.
Ordered on 5/24/2019
Seller OK, but uses cheap mail carrier
6/6/2019 1:44:13 PM

If this is the only seller you have for an item, don't get me wrong, you will receive your stuff and all will be well! BUT if you can, use another unless they change their item carrier. For my DIY computer order, I had 6-7 packages mailed to me by different sellers. ALL were received within 3 days except for the video card sent by ACP. Got it 5 days later than everything else. IMPORTANT: They have the right to do it. It was written that it would take that amount of time. They are in NO way at fault here. BUT... How come everything else took 5 less days? All my shipping (except one) was free, but they all used UPS to send their things. ACP used Canada Post (cheaper? That's my guess). It just makes for a less enjoyable customer experience.

ACP Response:
Hi Alexandre Sorry you were unhappy with the shipping experience. Please be aware we are located on the west coast (BC) so whether we use Canada post or UPS typical shipping times to cross the county is 4-5 days in transit. Your shipment was delivered on the morning of the 6th business day. thanks
  • Yes
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  • Didn't contact
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