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29 Ratings (72% Positive)

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On-Time
Delivery
79.31%
Product
Accuracy
75.86%
Customer Service
Satisfaction
76.19%
Christopher H.
Ordered on 10/1/2020
First time ordering, not sure
11/19/2020 8:29:38 AM

I got the computer and it was in working order, but heavily refurbished. Wrong stand for this model as in it doesn't line up with the screw holes. Windows Home instead of Pro. Good Unit, Enterprise hard drive but not sure I would order again.

  • Yes
  • Yes
  • Didn't contact
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Alexandre A.
Ordered on 10/12/2020
11/16/2020 7:59:42 AM

Few times I make order but getting cancel (3 times in last 2 months.).

  • Yes
  • No
  • No
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Samuel M.
Ordered on 5/3/2020
Will be watching for products from this seller....
11/11/2020 11:21:14 AM

Product came with only half the advertised memory and only half the battery power.... not a good first impression. And unfortunately, the last for me.

  • Yes
  • No
  • No
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Anonymous
Ordered on 10/26/2020
Quick Delivery
11/4/2020 1:22:27 PM

Would love to buy again.

  • Yes
  • Yes
  • Yes
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Zuhair S.
Ordered on 10/26/2020
Excellent Service
11/4/2020 1:21:14 PM

Product was as described and arrived before committed time.

  • Yes
  • Yes
  • Yes
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Pauline D.
Ordered on 9/4/2020
Love my mac
10/26/2020 7:06:04 AM

I was very pleasantly surprised with the quick delivery and the quality of my Mac! It looks brand new and I am very very very happy I chose newegg.

  • Yes
  • Yes
  • Yes
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RILEY W.
Ordered on 8/21/2020
DEFECTIVE UNIT RETURNED: OVER 60 DAYS STILL NO REFUND
10/23/2020 3:41:11 AM

I bought a refurb macbook. it was Dead On Arrival, shipped it back 60 days ago and still no refund, no communication from the seller. DO NOT BUY FROM NEW EGG OR NETTRADEZ

  • No
  • No
  • No
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jonah c.
Ordered on 9/15/2020
10/22/2020 4:08:42 PM

Here was a huge scratch on the top of the Mac book

  • No
  • No
  • No
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Francois G.
Ordered on 9/1/2020
10/21/2020 6:14:32 AM

The battery is low and requires plugging in after 60 to 90 minutes. Very unpleasant

  • Yes
  • Yes
  • Didn't contact
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Qossay A.
Ordered on 9/12/2020
Ripoff
10/20/2020 2:17:50 AM

It was the worst purchase i ever made , regreting it every step in the way!!

  • No
  • No
  • No
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Eric W.
Ordered on 3/12/2020
Very good
4/8/2020 7:17:06 AM

Yes I would recommend, it was recommended to me by 2 trustworth computer geeks.

  • Yes
  • Yes
  • Didn't contact
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REMI P.
Ordered on 3/24/2020
Wrong hard drive in the laptop but we make a deal - i'm happy with that
4/8/2020 6:10:36 AM

the seller offer me a partial refund for the wrong hard drive, it's was ok for me

  • Yes
  • No
  • Yes
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Don P.
Ordered on 1/23/2020
Happy with the quick response
2/7/2020 4:37:39 PM

the items arrived quickly and were very well packaged. Nicely done

  • Yes
  • Yes
  • Yes
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Julie R.
Ordered on 9/4/2019
Good and polite
10/1/2019 10:49:29 AM

The items came on time and were packed securely.

  • Yes
  • Yes
  • Yes
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