DigeCo. (InfiniNet) has been a leader in Canadian consumer electronics since 2007. After large success on eBay and Amazon, DigeCo. (InfiniNet), a division of Topix, now joins the Newegg Marketplace to reach more customers with amazing products, service, and pricing!

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Returns Policy
60 Ratings (87% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
46.67%
Product
Accuracy
93.33%
Customer Service
Satisfaction
98.15%
Anonymous
Ordered on 9/8/2020
Great Service
9/21/2020 3:37:53 PM

Item was late because of the covid. I contacted the seller and they got back to me right away and helped track down the item. Received it two days later.

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Wayne B.
Ordered on 9/7/2020
Great Seller - Resolves Shipping Issues
9/19/2020 7:12:30 PM

If your shipment seems to be taking time, it will be a courier issue. After a couple days, reach out by e-mail. In my case the courier did not scan at pick-up and that messes up tracking. I got confirmation of shipping and assistance - and it does arrive. The price savings is worth the little extra wait - and positive customer service.

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George F.
Ordered on 9/6/2020
InfiniNET's customer service is gold.
9/18/2020 12:58:21 PM

My five stars are aimed squarely at InfiniNET's customer service. The components that came directly from NewEgg arrived quickly, but InfiniNET's item (Windows 10) seemed delayed. For days tracking said it was waiting for a label. I emailed InifiniNET asking that they poke the blocked item with a stick to get it moving. Zack at Customer Service contacted FedEx, explained the problem to me, promised delivery by the end of the week (but it arrived a day before that) and then offered me three options: (cancel, a small rebate, or an immediate download). He even got FedEx to phone me. In short, I was treated like a VIP.

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MINH B.
Ordered on 9/1/2020
excellent !
9/18/2020 10:18:49 AM

Yes , I would recommend this product .

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Patrick C.
Ordered on 9/5/2020
no item receive yet
9/18/2020 9:01:18 AM

did not receive yet after 10n days

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Greg G.
Ordered on 9/4/2020
Gr8 product even greater price.
9/17/2020 2:22:48 PM

I would recommend this to everyone including MAC users lol.

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Scott M.
Ordered on 9/5/2020
Frustrated with shipping delay, CEO reached out to personally help
9/16/2020 10:16:52 PM

Company was very responsive to emails as the shipping was taking forever. Even though it is not their fault for slow shipping and the CEO went out of their way to help and assist on the order. This included sending one by express overnight. I very much appreciated the personal connection and support even though the shipping delays are out of their control. I would utilize them again.

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David J.
Ordered on 9/1/2020
Excellent Customer Service
9/15/2020 11:05:41 AM

I had a concern with delivery, seller was responsive, and went above and beyond to ensure I was satisfied. 10/10, would use again.

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Anonymous
Ordered on 8/31/2020
9/14/2020 9:31:29 AM

Amazing service and all round amazing company

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Alexandre V.
Ordered on 9/6/2020
Amazing Service from Ashley
9/11/2020 6:17:18 PM

Sent an email and received a reply AND a solution for my problem in under 5 minutes. Amazing! Would recommand this seller to friends and family / everyone.

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Anonymous
Ordered on 8/16/2020
FedEx was late but the seller performed outstandingly
9/11/2020 11:40:34 AM

It took three weeks for FedEx to deliver my order from the neighbouring province, due to the virus situation. Fortunately, the seller was transparent in their communication and very accomodating. It all worked out in the end, it just took patience.

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Patrick M.
Ordered on 8/29/2020
Outstanding experience
9/11/2020 5:46:14 AM

Very nice customer support, item arrived brand new. The shipping arrived on time. Even if Fedex tell that the label is only created, the package is on the way. I received it on time. Thanks !

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Patrick M.
Ordered on 8/29/2020
Most very good, but one delayed item was frustrating
9/11/2020 4:26:57 AM

Most of the items were delivered on time, but one was significantly delayed & ultimately we cancelled that portion of the order due to delays. Communication on that item was positive but did not address the ongoing delay.

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David M.
Ordered on 8/27/2020
Great Customer Service
9/4/2020 4:17:26 PM

Despite some early concerns over shipping delays, product was received in a week which seems entirely reasonable. Customer service was top shelf as well.

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Paul B.
Ordered on 8/20/2020
Extremely impressed!
9/4/2020 1:51:44 PM

I made special accommodation requests that were met quickly and efficiently. Follow up was outstanding. I will be seeking out InfiniNet for future purchases!

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David B.
Ordered on 8/25/2020
The product quality and price are fantstic
9/4/2020 10:15:22 AM

No complaints of the company all items purchased work perfectly. Pros: quick shipping, great value cons: none

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Anonymous
Ordered on 8/24/2020
Satisfied
9/3/2020 1:08:41 PM

i would recommend to friends and family. items were delayed in delivery but was not an extremely long time.

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Darryl M.
Ordered on 8/23/2020
9/3/2020 11:06:34 AM

Great seller, communication was excellent.

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Noah G.
Ordered on 8/22/2020
Super nice and considerate
9/3/2020 6:25:48 AM

One of my items may have came in late but the guy was super nice about it

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Pierre-Luc C.
Ordered on 8/22/2020
Top notch support from this seller
9/3/2020 2:37:26 AM

no i did not receive the software yet but the seller manage to give me the cdkey by email because of the shipping was too long. Its not the seller's fault by the way. As i said before top nitch support from this seller 5/5

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