Located in St Catharines , in Southern Ontario for over 55 years, Gibbys Electronic Supermarket has specialized in home audio / home theater , TV and  video products and car audio / marine audio. We carry only the highest-quality brands and products at the lowest prices available. We will always have a solution for all of your audio video needs. Whether it be a new home theater setup including a television and full surround sound, or a new sound system for your car with a navigation system / in-dash unit and all-new speakers, Gibbys Electronic Supermarket is prepared to help organize the perfect solution to fit your specific needs.

It is our responsibility to ensure that our customers are 100% satisfied. If you ever have any questions or concerns, please feel free to reach out and contact us at any time toll free at 1 877 761 6354 during regular business hours or 7 days a week at online@gibbysesm.ca. We generally respond to emails within 24-48  hours.

To enhance customer service and insure your package is being delivered safely and confirmed to your address.
We will be shipping with a status of; “Adult Signature Required” on all of our shipments.
This means that you will be asked for government id on delivery and someone of “age” being 18 years or older with Government ID matching the confirmed address of delivery. This is for your security and ours. This is verifying the delivery and receipt of the product. We do NOT drop any packages at the door at all due to the value of the items we ship. We do not redirect any packages to another address at all.
 
Please track your shipment so you are aware of delivery timeline.
Any questions please call Gibbys 1 877 761 6354

Feedback
Returns Policy
287 Ratings (95% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.81%
Product
Accuracy
99.27%
Customer Service
Satisfaction
96.55%
ERNEST E.
Ordered on 9/13/2020
Excellent
9/29/2020 3:02:05 PM

Yes

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Anonymous
Ordered on 8/28/2020
Good service
9/18/2020 9:05:28 AM

Item arrived with a manufacturing defect. Called Gibby's and they paid for the return shipping and refunded me with no hassle.

  • Yes
  • Yes
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Brian B.
Ordered on 6/21/2020
NEWEGG - Highly Recommended
7/3/2020 11:53:48 AM

Service was excellent, price was great.

  • Yes
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Benjamin L.
Ordered on 4/19/2020
ILX 650 alpine
5/4/2020 8:18:28 AM

Fast shipping. Good price. Great head unit simple to use.

  • Yes
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  • Yes
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Susan M.
Ordered on 3/31/2020
Assistance and needle
4/28/2020 8:27:16 AM

I tried and tried to contact them for assistance in hooking up my new turntable and finally they told me to go to manufacturing. I finally contacted Bose and they helped me. Finally ready to spin a disk and I take off the protective cover and the needle is bent. I'll see what they do now.

  • Yes
  • Yes
  • No
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David M.
Ordered on 4/13/2020
4/27/2020 1:25:57 PM

I would recommend this seller for sure. Description was what we received. The packaging of the items were well done - absolutely no damage. Item was easy setup and works great for our lil entertainment room.

  • Yes
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Crystal E.
Ordered on 3/28/2020
The seller was great
4/13/2020 3:13:30 PM

the only problem i had was with new eggs' shipping details not updating for over 2 days. I get that a lot of things process for a few days but some clarity would have been great.

  • Yes
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kevin w.
Ordered on 1/19/2020
Excellent seller
1/31/2020 5:37:57 AM

Would highly recommend this seller product was as described and arrived quickly!

  • Yes
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Jean-Philippe V.
Ordered on 9/23/2019
Smooth transaction
10/5/2019 4:43:53 AM

Very smooth and safe transaction with this seller. It took a couple of days for them to ship the item, but once it was shipped, nothing but praise for the quick delevery. Product was new and in original box. Will buy again from this seller.

  • Yes
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  • Didn't contact
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Ivan V.
Ordered on 7/3/2019
7/18/2019 6:34:24 AM

The only reason I didnt give this experience 5 eggs was that it seemed to take an inordinate amount of time to process the payment aspect. After that, everything went great! Love the product, and I can expand if I want to

  • Yes
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  • Didn't contact
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Davide V.
Ordered on 5/13/2019
onkyo tx-8260
5/24/2019 3:04:27 PM

onkyo tx-8260 looks new plays well at half its cost....money well spent with one year worry free.

  • Yes
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Matthew B.
Ordered on 4/28/2019
I'm impressed
5/13/2019 6:02:54 PM

This speaker shipped quick. Works great out of the box. I love that Klipsch sound baby. Fills my twenty by twenty kitchen / dining area nicely.

  • Yes
  • Yes
  • Didn't contact
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Dale F.
Ordered on 4/26/2019
5/10/2019 11:08:34 AM

yes awesome turntable replacing old tecnics turntable . audio technica has come along way . the build quality was better then expected for price.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/10/2019
5/7/2019 4:46:05 PM

We had a great experience with Gibbys. Product was on time and exactly as advertised. We called once to check on order and had great customer support.

  • Yes
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alain b.
Ordered on 4/19/2019
Super
5/2/2019 3:41:42 PM

Very good overall,tks

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Matthew H.
Ordered on 11/26/2018
Extremely Disappointed
12/7/2018 11:21:32 AM

I would not recommend using this seller for any online purchases. My order remained in a state of packaging for 7 business days, 4 more then the allowance provided on the website's shipping terms. 3 attempts were made to contact the seller on the state of the order; 2 emails and a phone call. I received no callback or emails from Gibby's Electronic superstore. As of writing this I've requested my order to be canceled and refunded. Newegg was the website I used to access GES's available products, their customer service was exceptional and they made an uncomfortable experience very easy.

  • No
  • Yes
  • No
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James B.
Ordered on 9/26/2018
Great Product at a Great Price
10/11/2018 1:32:56 PM

Albeit less expensive a couple of days later...such is retail. It is a great product that was shipped quickly. Things went so well I had no reason to contact them.

  • Yes
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  • Didn't contact
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Gerald M.
Ordered on 6/11/2018
Great service
7/2/2018 7:51:36 AM

With it shipped ground I thought it would take 7 business day plus. Instead it took two. No issues with it.

  • Yes
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Maxime S.
Ordered on 6/23/2018
GOOD
6/26/2018 11:46:14 PM

GOOD

  • Yes
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Cong V.
Ordered on 5/23/2018
6/19/2018 2:45:36 PM

Received product the day after. Recommended Seller

  • Yes
  • Yes
  • Didn't contact
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