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Électronique Hi-Fi is a consumer electronics retailer based in Montreal, Quebec, Canada. We ship fast, always from Canada and offer an outstanding service.

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200 Reviews (89% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-16 of 16
Roger P.
Ordered on 1/22/2017
Outstanding 2/8/2017 9:10:52 AM
I would definitely recommend this seller. Their price was the best available, and delivery time was very fast.
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Guo F.
Ordered on 1/2/2017
1/24/2017 5:54:06 PM
Yes, I would recommend this product and this vendor
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Christopher P.
Ordered on 1/7/2017
Disappointend 1/23/2017 11:48:42 AM
No email contact for two weeks, not even a verification email. Left me in the dark wondering where my order was.

However, the seller did end up calling me to inform me that they know where it is (even though I can't access the tracking information), and if it doesn't get here within the next couple of business days, they will send me a new pair.

Overall annoyed because I'm becoming impatient but the phone call was very helpful and appreciated.
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Gil C.
Ordered on 12/31/2016
Good Service Overall 1/20/2017 7:28:51 AM
There was no shipping box to protect the product in it's original box. Considering the handling charges I paid, I was expecting a shipping box for protection. There was no damage but still the sender should spend the extra dollar to get proper shipping boxes.
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Wendy S.
Ordered on 11/25/2016
Poor customer service 1/18/2017 1:05:06 PM
I ordered an alarm clock which was defective. I called Electronique and was told to return the item at my cost so they could verify it was defective. They would then reimburse my shipping costs. I paid to have the item shipped back but they then refused to pay for the shipping costs even though the item was defective and they had promised to do so. I would NOT order from this company again.
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Anonymous
Ordered on 11/27/2016
Order has not shipped 12/3/2016 11:29:00 AM
Order has not shipped in over a week, no communication from the seller whatsoever.
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Anonymous
Ordered on 9/12/2016
Good not any problem 9/25/2016 9:20:48 PM
Yeah if you want
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Timothy B.
Ordered on 12/15/2015
Easy, hassle free transaction & very fast free shipping over Christmas. 1/19/2016 9:32:07 PM
I ordered at the Christmas cut off, and on free shipping the item arrived a full two days before Christmas! Great seller.
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Anonymous
Ordered on 12/6/2015
Good seller 12/27/2015 10:44:23 PM
It's a good seller, normal shipping took 5 days from Montreal to Niagara Fals
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Anonymous
Ordered on 11/5/2015
Fast Shipping, but Terrible return 12/1/2015 7:31:03 AM
I bought this item and it was shipped to me promptly, but CP lost the item. I wanted to get a refund, well at the end I did, but the communication with the seller is terrible. Basically they never reply back to you and I always had to get newegg to email them on my behalf to get any response.
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Anonymous
Ordered on 10/1/2015
seller does not accept returns 11/3/2015 8:00:19 AM
ELECTRONIQUE HI-FI does not want any returns. Despite their own policy published on Newegg they don't want your return whatsoever. They don't even bother to reply to you (pretending they didn't hear? hiding out?)

Last time I had such terrible experience on e-bay, but never with any Canadian stores.

Stay away.
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Owner
Ordered on 8/6/2015
New owner 8/19/2015 7:45:55 AM
Great wireless headphones that work great ... ,but not a great hold on your head when you walking around with them on your ears..
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Will
Ordered on 8/13/2015
A+ 8/17/2015 7:03:15 AM
Ordered batteries, they arrived the very next day on free shipping (ordered over $50 worth of stuff and got free shipping). Awesome Job, thanks guys.
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An Unhappy Customer
Ordered on 6/8/2015
Product does not function in Canada 6/30/2015 3:46:32 PM
The Trimline Black Phone I purchased through Newegg and Electronique Hi-FI is an AT&T Model which is not compatible with the Canadian phone network. So I had to throw away this brand new phone and I had to purchase a phone from another manufacturer and distributor.
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1 out of 2 people found this review helpful. Did you?
Les
Ordered on 6/1/2015
Good Results 6/23/2015 10:26:57 AM
My order was shipped the same day and arrived fast and clean. No complaints!
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MJV55
Ordered on 5/4/2015
Sherwood Receiver 5/26/2015 12:01:11 PM
This was returned for Refund on May 14th. To date, I have been refunded and am very disappointed with the whole process
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1 out of 3 people found this review helpful. Did you?
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