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Newegg.ca - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
85.42%
Product
Accuracy
83.33%
Customer Service
Statisfactory
73.33%
237 Reviews (81% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 24
Jean-Marie B.
Ordered on 11/27/2017
No tripod 12/5/2017 6:15:26 PM
Despite a description that there is a tripod included, it has never reached me. I contacted the seller and he told me that the tripod is sold separately. Even after a week the information to the effect that the tripod is included is still in the product description. Although I told the seller, he does not answer me
  • Yes
  • No
  • No
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Christopher H.
Ordered on 10/24/2017
If only everything was this easy! 11/8/2017 1:35:38 PM
No issues as expected and presented and fast.
  • Yes
  • Yes
  • Didn't contact
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Jeremie S.
Ordered on 9/12/2017
Good service! 10/4/2017 9:01:32 AM
Good seller overall!
The item seems to have been shipped on time, but the tracking number provided was not valid. Received the package a week late from expected delivery, but could be because of carrier since the tracking number was wrong.
  • No
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Daniel M.
Ordered on 9/5/2017
9/20/2017 12:34:36 PM
Satisfied greatly recommend the seller
  • Yes
  • Yes
  • Didn't contact
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Daljit K.
Ordered on 7/15/2017
Disappointing 8/3/2017 6:58:11 AM
They are charging me fees on return of item which is not compatible with my system. The item is not same as its shown in picture. Really bad experience, prefer to buy somewhere else.
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1 out of 1 people found this review helpful. Did you?
Alex B.
Ordered on 7/5/2017
Slow and sketchy 7/24/2017 9:32:09 AM
Never got an email saying the item shipped, and the tracking number listed in my order history was invalid. I tried contacting them to get a valid tracking number and it took them a couple days to provide it.

Package finally arrived a week after the rest of my order with absolutely no packing material whatsoever, just the item rattling around in an oversized box with the packing slip.

Will be avoiding in the future.
  • No
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  • No
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Robert L.
Ordered on 5/31/2017
Stay away from this seller!! 7/17/2017 9:23:35 AM
I ordered from this seller under the impression the items were in stock as it did not indicate they were backordered. I was expecting 5-7 days DELIVERY. I ordered in May and finally have my refund processed (Mid July). I contacted the seller asking why the tracking number was not functioning, they replied they were waiting on the product from their supplier (again, it was believed to be in stock and shipped as I was given a tracking number!!!) After contacting the seller multiple times they stopped responding to my requests for updates. Finally I had enough and had opened a claim with newegg after having to wait 2 business days to give the seller a chance to respond. Only after opening the claim did I finally get a 2 word response of "refund processing". Hopefully it won't take another 2 months to get my refund.

STAY AWAY FROM THIS SELLER. Unreliable contact, providing false information, and providing false tracking numbers on backordered product.
  • No
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2 out of 2 people found this review helpful. Did you?
Chris S.
Ordered on 6/15/2017
Still haven't received order 7/4/2017 7:37:18 AM
I placed my order 6/15/17, was supposed to have received it within 5-7 days. Still haven't received it. There's a UPS tracking number listed on my order, which doesn't exist. I called the seller to get more information, he was supposed to have gotten back to me that day, apparently he didn't have the product in stock so his supplier was supposed to ship direct to me. The seller never got back to me. A couple of days later, I contacted newegg, they emailed the seller and never received a response. Today, I called the seller again, he said he was still waiting to hear back from his supplier (the manufacturer of the product). Of course it's an american company and it's July 4th, so I'm likely not to hear anything again.
  • No
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2 out of 2 people found this review helpful. Did you?
Ryan Q.
Ordered on 5/31/2017
6/19/2017 3:33:31 PM
Wait half a month and still not ship out. But customer service is ok.
  • No
  • No
  • Yes
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Jonathan W.
Ordered on 3/24/2017
No response 4/11/2017 7:07:57 AM
I asked for a return authorization from the seller through this website and have not had a response. The seller was unable to supply all parts to make the unit usable.
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1 out of 1 people found this review helpful. Did you?
Cliff S.
Ordered on 3/9/2017
Order Not Received 3/28/2017 1:56:29 PM
I don't think a seller should need to be Prodded by the buyer in order to receive shipment.

I was told by Newegg that the order had been shipped on March 17, and that was bad enough -- 8 days after the order was placed.

It is now March 28 and not one word from anyone about my order. I clicked on the tracking number and UPS has not heard of the shipment. THIS IS A COMPLETE SHAM!!!!
  • No
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you?
Jacques D.
Ordered on 3/13/2017
Very Satisfied 3/28/2017 10:06:30 AM
Ultra-fast delivery, slightly over-packaged - but popped in my MacBook without a hitch and has performed flawlessly since. I'm happy.
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0 out of 1 people found this review helpful. Did you?
jonathan w.
Ordered on 1/25/2017
2/13/2017 5:12:58 AM
Received in bad condition
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  • No
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 11/4/2016
Horribly slow for sending 11/16/2016 2:44:32 AM
envoie standard 5 a 7 jour ouvrable grosse merde
Compute4Less Corp . 5 jour en emballage par envoyer encore.
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2 out of 3 people found this review helpful. Did you?
Steeve L.
Ordered on 7/14/2016
Thank you Compute4Less Corp 7/30/2016 6:50:27 AM
Fast, good product, nice time!!
satisfaction Guaranteed
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Adam P.
Ordered on 5/19/2016
No Problem 5/28/2016 3:06:04 PM
Product shipped and arrived on time; was well boxed and labelled. No issues.
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Scott C.
Ordered on 3/2/2016
Shipping Packaging 3/24/2016 7:18:38 AM
I ordered two Matias Keyboards, on two separate occasions. Both shipments arrived very quickly, which I was quite surprised and happy about.

But what I found odd about both shipments was that in both cases, the keyboard product box itself was placed in the very bottom of this much much larger shipping box, with a massive amount of packing paper on top of the keyboard. If you're going to commit/waste that much paper for protecting the product - at least but the product in the center of the packing paper to protect it from all sides, not just the top. Thanks.
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1 out of 2 people found this review helpful. Did you?
sheldon w.
Ordered on 2/14/2016
Seller delivered product on time, but necessary software was not included (not fault of seller) 3/9/2016 4:51:08 PM
Note: the comments below are not a reflection on the seller, the scanner was delivered on time.
My comments are directed at the manufacturer 'Brother' and also Newegg for failure to fully disclose information.
The intended use for this scanner was to scan receipts.
But the BR-Receipts software is not included with scanner.
It requires a separate download and is apparently only available for customers in the USA.
Also, what scans come out using the included software appear very gray.
Overall not impressed and for now this scanner just sitting unused, regret not buying locally at Staples where I could more easily return it.
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1 out of 3 people found this review helpful. Did you?
Andrew S.
Ordered on 2/11/2016
Seller appears unresponsive 2/17/2016 8:48:28 AM
I requested an update from the seller well after the advertised fulfilment window had elapsed. I never received a response; however, as if by magic, the order status changed and I was provided a tracking number (that does not work). As a result, my build has been delayed. If this is indicative of Compute4Less' typical customer care, I would avoid them for future needs.
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4 out of 4 people found this review helpful. Did you?
Mohammed S.
Ordered on 1/17/2016
1/21/2016 4:55:10 PM
good and clean case
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