【About BRINCH】
BRINCH on Newegg Business is an online 3C electronic and outdoor product marketplace dedicated to providing you with an online shopping experience that is easy and convenient at amazing prices. With a wide array of products ranging from 3C electronic to outdoor product .BRINCH on Newegg is your one-stop-shop for 3C electronic and outdoor product .
Today, we are a continually growing company striving for uncompromising quality and top notch service. Our goal is to provide our customer BRINCH, we add value into every product we sell. Value isn't necessarily the lowest price: it's a fair, competitive price for top-quality product. We control costs in every facet of purchasing, distribution, sales, and marketing. We sell direct to end users, through online auctions, and to distributors, effectively eliminating a layer of middlemen.
Quality This is one word that means a lot to us here at BRINCH. We know what buyers on the internet want: worry free, well designed products at a great value with speedy delivery! We purchase all of our products to the highest standards, ensuring they utilize only the finest materials, and are manufactured to last.
If you have any question, click “Email This Seller” button above.

【About BRINCH Shipping】
We will ship your orders within 1-3 business days after the payment finished.As soon as it ships, we inform you shipping details, including a tracking number.Most of products will ship from US warehouse.It will be deliver within 3-7 days.If US warehouse is out of stock,we will ship it for oversea. In most times item will reach most of the countries within 7 to 19 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback.

【About BRINCH Return Policy】
We accept return or exchange within 14 days after package delivered.
Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item,
we accept return with 15% restocking applied.

【BRINCH online Customer Service】
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)
If you have any question, pls sent eamil to us :GJY48886CA@163.com

Feedback
Returns Policy
81 Ratings (63% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
71.60%
Product
Accuracy
75.31%
Customer Service
Satisfaction
78.26%
Anonymous
Ordered on 5/15/2020
Eventually... They get there.
6/29/2020 9:55:39 AM

Very, very, very slow shipping. They advertise 10-15 day delivery. I waited 6 weeks for mine. They sound ok but there is no noise canceling thats for sure.

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Philippe L.
Ordered on 5/15/2020
6/12/2020 3:20:37 AM

Didn’t get the item yet

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  • Didn't contact
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Rejean B.
Ordered on 5/1/2020
28 Days ... and still haven't received it yet !!!!!!
5/29/2020 8:13:23 AM

Slow shipping.

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  • Didn't contact
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Chloé B.
Ordered on 4/26/2020
look good to me
5/25/2020 2:08:43 PM

It came in really fast. In this covid-19 situation everything get lost in the mail, but this mouse came in just fine. Speed and accuracy are good, love the mat coating, make it easy to grab. Small down point for me, i think i like ambidextrous mouse better, but that just my problem.

  • Yes
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  • Didn't contact
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Joni P.
Ordered on 4/24/2020
5/22/2020 10:09:56 AM

I don't have yet my order. I ordered it april 24 and it's almost 1 month now. I hope O can have it soon.☹️

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Connar C.
Ordered on 4/19/2020
Don't buy from these guys.
5/21/2020 9:59:31 PM

It's now over a month since I ordered and I still haven't received my product. It's in Canada, in Vancouver specifically, but somehow hasn't been given to Canada Post, despite a shipping label having been created. COVID related challenges aside, it shouldn't take 20 days for someone to get my product to Canada Post after it's landed.

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1 out of 1 people found this review helpful. Did you? 
Lynda K.
Ordered on 4/16/2020
Untrustworthy Supplier
5/14/2020 1:06:36 PM

My credit card was charged on April 17th for the product that was ordered with a shipping time of 8-15 days. After checking the tracking information multiple times to see the status of my shipment, it still showed as 'Processing'. I reached out to the chat group at Newegg and they informed me that the vendor shipped May 6th but as of May 14th I have still not received my package.

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domingo M.
Ordered on 4/1/2020
5/10/2020 9:37:10 PM

lousy service I will never buy from this seller again

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Anonymous
Ordered on 4/4/2020
no shipping
5/9/2020 11:58:31 PM

i never receive any webcam from the compagny i waiting from now but nothing come from the post

  • No
  • Yes
  • Didn't contact
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Zach N.
Ordered on 4/9/2020
5/7/2020 7:56:30 AM

I haven’t even receive it yet and its almost been a month since a order it.

  • No
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  • Didn't contact
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Christian P.
Ordered on 4/3/2020
Still waiting
5/3/2020 9:58:07 AM

Been a month since i've ordered. april 3rd, ordered april 4th, label has been created april 17th, item shipped Since then, the tracking website says: Arrived at Sort Facility SHENZHEN We are now may 3rd and at this point, I think I will order the same item but from somewhere else.

  • No
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  • Didn't contact
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Tim L.
Ordered on 1/23/2020
ideal for deaf people
2/21/2020 6:15:02 AM

This is a good looking keyboard. That's about where the 'pros' end. This thing is loud AF. If you want to alienate everyone in your house or office: jackpot. Also, the keys need to be pressed down so deep it feels like typing on an old timey typewriter. Boooo.

  • Yes
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Nicolas S.
Ordered on 1/10/2020
Shipping form abroad so it takes some time but good product
2/6/2020 2:50:51 PM

The product was good and matches the order. The delivery takes a bit of time as it is shipping from overseas.

  • Yes
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  • Didn't contact
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alisa f.
Ordered on 12/22/2019
broken
1/21/2020 12:46:34 PM

doesnt work

  • Yes
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  • Didn't contact
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George M.
Ordered on 10/14/2019
11/8/2019 6:43:39 AM

If I had access to the small print inside box I would never buy this item. You can not use it to watch about 30 video sites!!!! My recommendation is: NEVER BUY THIS ITEM

  • Yes
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  • Didn't contact
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ernie b.
Ordered on 7/15/2019
Product as listed, however shipping COD fees applied !
8/12/2019 9:13:24 AM

The product was exactly as expected, however it was shipped as two separate packages, and each had additional charges, even though the newegg listing specifically stated no additional fees, or all fees included. It has been a lot of effort to solve this. The first was COD and Brinch refunded the charge without issue. The second was billed by invoice a month later by paper mail, and it was unclear what shipment the charge was linked to because it came from a different company in a different country. Finally have discovered it was the other package from this order. Still dealing with that one. I expect it will also be refunded as it was supposed to be included in the price. Brinch has been helpful in dealing with these extra charges but they should not have occurred, and my time to deal with these issues has not been insignificant. I would consider purchasing from Brinch again knowing the delivery fees may occur - knowing is half the battle!

  • Yes
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ngoc-quy l.
Ordered on 6/9/2019
Fast and reliable
7/5/2019 10:33:41 AM

The laptop is amazing handle lot of game at ease. The promotion price is unbeatable. Will recommend to friends and relatives

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ELVIS R.
Ordered on 6/3/2019
Absolutely Great
6/28/2019 11:25:08 PM

Would Recommend without a doubt

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  • Didn't contact
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Valerie K.
Ordered on 5/6/2019
They phoned us alot but we couldn't understand the recording. Item sent worked as intended
6/3/2019 6:44:44 AM

So they did contact us but it was a recording, it was all in Cantonese, Chinese or Japanese which we didn't not understand at all, only thing we knew was they mentioned that the item USB 3.0 the rest was not understood by us since we only know english as our first language. The package arrived on time and it worked as intended so no problems there.

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gilbert p.
Ordered on 4/19/2019
5/16/2019 5:00:44 PM

This is not the right mouse

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