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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.ca.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

  • Feedback
  • Returns Policy
On-Time
Delivery
80.85%
Product
Accuracy
91.49%
Customer Service
Statisfactory
84.38%
131 Reviews (78% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 31
SCOT H.
Ordered on 9/29/2017
Works as advertised 10/29/2017 11:09:03 PM
Keeps my cpu cool
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Ransom S.
Ordered on 10/1/2017
Wasnt bad, just slow 10/27/2017 11:34:08 AM
I ordered this when i ordered my computer, all the parts showed up within about a week, less than. But i completly forgot about this becusse i had to order a whole new cpu tower cooler ontop of it that and it showed up sooner too. So yeah i didnt need it and it was extremly behind the rest of my order. I would maje sure youre getting a cooler with paste or get it elsewhere or youll be waiting to put it together for weeks with no reason other than that piece lol
  • No
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Simon C.
Ordered on 9/30/2017
1ere expérience 10/27/2017 11:22:28 AM
J'ai acheter plus de 15 item afin de me construire un ordinateur de jeu pour la 1ere fois. J'ai adorer lexperience. Le site est bien fait. Les prix sont bons. La livraison est rapide. Je suis maintenant accros.
  • Yes
  • Yes
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Roy S.
Ordered on 8/23/2017
Small item but big service thank you. 9/20/2017 1:34:58 PM
I recommend the seller A1.
Small item but big service thank you.
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Claudio R.
Ordered on 8/1/2017
Responsible and helpful 8/29/2017 10:32:52 AM
The seller was prompt to answer my queries and my experience with them was absolutely satisfactory. Highly recommended.
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MARC G.
Ordered on 6/28/2017
very bad service 7/25/2017 2:42:13 PM
i wouldnt recommand that seller to no one worst service ever i get from a newegg supplier
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Trevor B.
Ordered on 6/2/2017
waste of time and money 7/9/2017 1:07:18 PM
Received incorrect item. Took over 2 weeks and multiple attempts to connect before I was given a response.
Worst online buying experience I've ever had. Will not be doing business with newegg ever again and will be advising my family and friends to do the same
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0 out of 1 people found this review helpful. Did you?
Tyler M.
Ordered on 5/11/2017
Satisfactory 6/12/2017 10:18:59 AM
Product arrived in a timely manner and works nicely.
The only downside was that the original packaging was quite beat up, small rips, creases, like it was crushed. I was concerned if the product itself was damaged in shipping, but it turned out to be in good condition.
  • Yes
  • Yes
  • Didn't contact
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Denis P.
Ordered on 4/27/2017
5/31/2017 8:01:50 AM
They were selling the same item for approximately $90 more than newegg and the only reason I bought it was a) newegg was sold out of the item and b) I needed it in a hurry because my other ssd was failing. The delivery took over two weeks even though that did adhere to their delivery timing. By the time it took their ssd to arrive, newegg had restocked the item and I bought it from newegg which was delivered the next day. I returned the original ssd from Action Packaged which literally went from my mailbox unopened back to the post office to ship back to newegg. The company did not waive the restocking fee even though it was an unopened product but newegg was nice enough to credit me the amount. If at all possible, steer clear of this third party seller and stick directly with newegg.
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2 out of 2 people found this review helpful. Did you?
Kevin T.
Ordered on 4/26/2017
5/24/2017 7:27:01 AM
Love it, works great and fast shipping
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  • Didn't contact
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kelly s.
Ordered on 3/10/2017
Extremely poor service. 4/11/2017 10:29:55 AM
It's been over a month now to get this transaction resolved I am still waiting for Newegg to deal with this third party supplier and finalize my refund for the item not delivered. The whole process of getting a refund was very confusing and I still do not know what to expect for sure. I would have expected Newegg to step up a little sooner to cover for the third party supplier, as I paid Newegg for the product, not the third party. I am very disappointed.
  • No
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MATTHEW G.
Ordered on 3/10/2017
What I was looking for 4/6/2017 11:33:00 AM
Had no issues, product came in and has been working perfectly since
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Richard P.
Ordered on 2/9/2017
Un packaged product 3/6/2017 11:08:35 PM
I received a open syringe with a rubber cap on it with no packaging except an elastic band and a sheet of paper wrapped around it with return instructions I don't know if the product is contaminated or used and refilled and sent to me and it took over a month to get here.
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  • Didn't contact
2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 1/31/2017
Avoiding action packaged from here on 2/17/2017 12:27:59 PM
Product was basically lost for a week after ordering, got in contact with customer support after not getting a proper tacking number only to find out they didn't have one either... 2 days later after asking for a refund it was magically found.

After asking for the refund I went on to research where to buy elsewhere and found I had paid basically double what the item was worth

All in all my product did arrive intact and as advertised so I'm happy about that. Once the item was found it arrived rather quickly.
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Kate C.
Ordered on 11/17/2016
Mr Cocomotion Hot Chocolate Maker 12/8/2016 11:30:08 AM
Original packaging was extremely damaged. I spent $180.00 on this item. Shipping packing had no damage at all. Item was obviously damaged before shipping to me. After removing shipping packaging, the appliance nearly fell out of the gaping tear on the side of the original box. Company has failed to respond to me. I would not use this company again.
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1 out of 1 people found this review helpful. Did you?
Andray V.
Ordered on 4/15/2016
Great Seller! 6/14/2016 9:35:01 AM
Package came one time and was very please with their service for keeping updated with tracking information.
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Anonymous
Ordered on 4/24/2016
6/13/2016 2:20:34 PM
Package arrived in good condition.
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Brodie G.
Ordered on 5/4/2016
Performed as expected 6/10/2016 12:29:18 PM
Shipping was not as fast as I would like as the item shipped from the US, but otherwise nothing was wrong with the package.
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Francois P.
Ordered on 3/30/2016
beware 4/22/2016 12:18:23 PM
Hard drive was very loose on the package, mechanical damage to the hard drive because of this poor packaging, seller have never responded to my 4 email. I do not recommend this seller. Send it back to the seller, awaiting complete refund.
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1 out of 3 people found this review helpful. Did you?
Muhammad M.
Ordered on 11/5/2015
Great service, quick resolutions to any issues that may arise. 12/24/2015 12:15:52 AM
The product I ordered from Action Packaged had some issues, so when I contacted them about it, Monica (the Order Manager) had promptly sent me out a replacement, quickly and easily. Monica had initially followed up on my order to make sure that everything was okay, which made it even easier to get my issues across to the right person.

I'm really impressed by the service that was provided and that's why I'm giving them a 5-star rating even with the slight hitch. They care about their customers and look to fix issues with very little effort on your end. I definitely wouldn't mind buying again from them.
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