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Seller#: 0UHG6RKMHCCVV1823

Photo-4-Now Seller Profile 855-8645504 Email This SellerEmail This Seller  See all products from Photo-4-Now See all products from Photo-4-Now

Since 2002, Photo-4-Now Inc has been serving the ecommerce marketplace for over a decade, perfecting the art of customer satisfaction and support. Photo-4-Now Inc offers buyers a wide variety of products across virtually every category in Digital Cameras. At Photo-4-Now Inc, we aim to achieve one thing: Customer Satisfaction! Photo-4-Now Inc wants to ensure all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We are open Monday - Friday. If you have any questions, or any concerns please call us or email us at anytime. Please allow emails/inquiries that are sent not durring work hours to be answered during the next work day.

Contact:

877-770-3131
support@photo4now.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (37 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
newegg
41%
Good Rating + 4 9 Reviews
newegg
24%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 4 Reviews
newegg
11%
Very Poor Rating + 1 9 Reviews
newegg
24%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 11/27/2016

Rating + 2 Buyer Beware, Not Good Customer Service

Initially good communication til I actually purchased. Was charged duties when site says coming from Canada, had it shipped to Toronto but DHL says it came from US. Eventually was refunded tax duties charge but took a while. Charger does not fit battery, the charger clearly states what battery is compatible and the GH4 battery does not fit.

Items are otherwise legit and work, for now. But with the current situation trying to get the right charger seems like it's getting nowhere. The seller won't respond and after talking to newegg support and sending another email, have not heard from both parties. Biggest drawback, because can't charge batteries to use camera...so why buy in the first place?

It has been weeks since I have received my order and absolute silence from the seller. Tried to give them a chance before posting the review. Went on blind trust when I bought as they did not have reviews for the GH4 + Sigma+ Metabones + 16pc package. Buyer beware, extremely.

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Anonymous
Order Date : 7/19/2016

Rating + 2 Duplicate Delivery

My original order was delivered promptly and was well packed.

Unfortunately, the order was shipped twice and the second was poorly packed, on top of that.

From receiving the second delivery (July 29) to apparent resolution of the proplem (August 23), it took nearly a month to untangle the whole mess, and something like 20 emails.

Not fun.

I still award two eggs instead of a single one, because of how smoothly the original purchase went.

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Kameron H.
Order Date : 2/6/2016

Rating + 1 Misled me with in-stock message

Ordered PowerShot S120 product, was charged, and sent an email stating it was shipped. Did follow-up after a few days because tracking link didn't work. Was told that the product was not in stock, hadn't been shipped, and my order was eventually cancelled by the shipper without notice to Newegg. Worst experience with this particular seller.

1 out of 1 people found this review helpful. Did you? Yes No

Farshid K.
Order Date : 1/15/2016

Rating + 5

The camera works with micro HDMI, but this kit comes with a mini HDMI cable. Overall though, it's a great deal and I was really pleased with the super fast shipping and good packing.

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Anonymous
Order Date : 1/18/2016

Rating + 5

Item as described. Super fast shipping and good packing. Thanks!

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Ben
Order Date : 7/20/2015

Rating + 5 great service

Great service and very fast shipping. Product was exactly what I ordered.

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majobin
Order Date : 2/24/2015

Rating + 4 Great service!

Super value, excellent service. Very quick shipping. Product was open-box (and was not advertised as such) but works 100% good and is undamaged.

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zoom
Order Date : 11/30/2014

Rating + 2 Never replied to my email on missing adaptor

I bought the iPad refurbished and it came with some 3rd party power adaptor that looked like Europe... certainly not Canada. Anyway, the company never replied to my emails and I bought an adaptor at the store. Pretty poor customer service, do not buy from them.

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al
Order Date : 1/5/2015

Rating + 4 Super quick service

I ordered the lens on Monday and received it on Wednesday, how sweet!

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Anonymous
Order Date : 10/24/2014

Rating + 1 refund

Have been waiting for a credit refund on our visa and to date we have not received it. We have been waiting since Oct. 29.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

    Return Policy For the first 30 days of your purchase, you can return merchandise for a refund or an exchange minus a 15% restocking fee and shipping cost. You must include the original packaging and the item must be in NEW condition. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person. All returns must include the item's original undamaged packaging and instructions. Returns must also include the blank warranty card where applicable. Returns must include all the manufactures supplied accessories. All products must be returned in its original manufactures box. Returns must be free of any physical or cosmetic damage.

    When upon inspection if these conditions are not met the product will be either sent for repair in the customer’s name or immediately sent back to the customer at customer’s expense.

    Defective Items can returned for an exchange within 30 days of purchase only if the item is in new condition and free of any cosmetic damage. If the product has cosmetic or physical damage, it will be sent to the manufacture for repair in the customer’s name. Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.

    We are not responsible for personal data or items left in returned merchandise. We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

    All Receivers must be accompanied with original box in order to be considered for a return, exchange or repair. No Exceptions

    We do not accept returns on the following items; Go Pro Cameras, Apple products, NOOK and Kindle Tablets. Videos tapes, Underwater equipment.

    When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

    Refused shipments: a 15% restocking fee and shipping charges will be imposed on all refused shipments or return shipments due to incorrect address.

    RISK OF LOSS: All items purchased from Newegg are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

    Typographical Policy: We are not responsible for typographical or pricing errors. Please note that Pictures are for illustration purposes only. If there was a problem with this listing and it was discovered after you already received the product you are welcome to return it for a full refund as long as it is unused.

    Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

    Contact Us By Phone

    Phone: 855-864-5504
    Customer Service Hours
    Monday-Thursday 10-5 PM EST

    Email: support@photo4now.com
MP3 / MP4 Players Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days

Return Instruction
    1. Log onto your Newegg customer account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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