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Seller#: 0UHG6RKMKCBIMMAA1

angelelectronics Seller Profile 905-6021382 Email This SellerEmail This Seller  See all products from angelelectronics See all products from angelelectronics

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (11 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
newegg
55%
Good Rating + 4 2 Reviews
newegg
18%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
9%
Very Poor Rating + 1 2 Reviews
newegg
18%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Vuk
Order Date : 6/8/2015

Rating + 1 bad

Your customer service is a big black hole there is no responsibility period

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

    Standard 30-Day Return Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

    All returns to us must be accompanied by an RMA number. In order to receive an RMA number, please contact us, including the product description, quantity to be returned, invoice number, and the reason for the return. Once the information is received in its entirety and sent to us, you will receive an RMA number within 7 business days.

    After receiving your RMA number, you are welcome to return the merchandise in question along with the RMA number and copy of the invoice. All products must be returned in ORIGINAL UNDAMAGED PACKAGING and must be 100% complete. All packaging materials, manuals, CDs, digital media, blank warranty cards and other accessories and documentation must be included in the original packaging, as provided by the manufacturer. Items sent for return consideration will be immediately DENIED in the event that a return shipment is received that does not include all necessary documentation and/or is improperly packaged, altered, or physically damaged.

    All shipping charges to our suppliers' warehouses is the responsibility of the returning customer.

    PLEASE NOTE: ALL RETURNS ARE CAREFULLY INSPECTED UPON RETURN!

    All returned packages will be thoroughly inspected and a determination will be made within 30 days of receipt of merchandise if eligibility requirements are met for credit at current value, replacement, exchange, repair or refund.
    Maintain all of the original packaging in the event you need to return a product, including the retail box, manuals, cables, and all other items originally included with the product. Do not write or place stickers on the original manufacturer’s packaging.

    Return for refund within: 30 days (must maintain original packaging)
    Return for replacement within: 30 days

Return Instruction
    1. Log onto your Newegg customer account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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