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Seller#: 0UHWGHIKOPJNU3AD5

Rogistics Mobile Solutions Seller Profile 647-7822660 Email This SellerEmail This Seller  See all products from Rogistics Mobile Solutions See all products from Rogistics Mobile Solutions

ABOUT:
ROGISTICS MOBILE SOLUTIONS is a Canadian owned and operated sole proprietorship. We specialize in cellphone accessories and electronic gadgets. Customer Service is our first priority, so if you have an issue with your order, we will be diligent in ensuring that you are 100% satisfied with your transaction.

SHIPPING:
All orders placed with ROGISTICS MOBILE SOLUTIONS are shipped using Canada Post (Expedited Parcel) service which has tracking information.
EXPEDITED orders are shipped using Canada Post (Xpresspost- 1-2 Day guarantee) which similarly has tracking.
*Insurance is included in both of these shipping methods- Up to $100*

ADDRESS:
Rogistics Mobile Solutions
#32- 530 Adelaide St. E
Toronto, Ontario.
M5V 1T5

BUSINESS #: 85801 9524 RT0001

CONTACT:
Please contact ROGISTICS MOBILE SOLUTIONS thru the Newegg.ca message sytem, all will attempted to be answered within 24 hrs.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 4 Reviews
newegg
100%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 3/6/2015

Rating + 1 Wrong item shipped.

Ordered 3-pack cell battery and received ac/usb charger. Requested RMA am awaiting reseller's reply.

2 out of 2 people found this review helpful. Did you? Yes No

sonic
Order Date : 1/15/2015

Rating + 1 pas terrible...

jai jamais recu mon achat... aucune nouvelle du vendeur... tres mauvais .... 30$ dans les poubelle et cest la derniere fois que jachete cher newegg...

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

    • All items will be inspected to ensure that the same item that was originally sent is returned. Once an RMA is issued, it is only valid for 48 hrs once it has been issued (excluding weekends and statutory holidays). Please ensure that the item is the same item free from free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals.
    All returned products will be thoroughly inspected and a determination will be made if eligibility and conforming requirements are met. Please verify the product you are returning meets the below guidelines and qualifies for return to avoid any delay in, or denial of, processing your return. Return processing may take up to 7 business days from the time your product is received.

Return Instruction
    1. Log onto your Newegg customer account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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