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Item#: N82E16834231198

ASUS Q500ARF-BSI5N04 Notebook Intel Core i5 3230M (2.60GHz) 6GB Memory 750GB HDD Intel HD Graphics 4000 15.6" Windows 8

Refurbished newegg

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  • Intel Core i5 3230M (2.60GHz)
  • 6GB Memory 750GB HDD
  • Intel HD Graphics 4000
  • Windows 8
  • DVD Super Multi
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Learn more about the ASUS Q500ARF-BSI5N04

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS Q500ARF-BSI5N04

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  • Lauren
  • 5/11/2014 10:42:34 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBum Deal

Pros: While it was working it was quick and preformed well as both a work and gaming computer

Cons: Stopped turning after 5 months. This is a problem with the Asus hardware. It is unfixable.

Other Thoughts: ASUS seems to have this problem a lot according to online forums I searched while trying to find a fix to this problem.

Manufacturer Response:

Dear Lauren,

Thank you for choosing an ASUS product. I apologize if the system will not power on suddenly after 5 months. Please verify if the AC adapter was properly connected from the laptop to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3684493 on the subject line.

Regards,

Rodel
ASUS Customer Loyalty

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  • Ana
  • 1/31/2014 11:02:32 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsAmazed!

Pros: Definitely a fantastic computer for what you may need it for. This computer is good for basic needs such as social networking or schooling to heavy gaming, despite having a poorly rated graphics card. It runs games such as Outlast, Skyrim, Payday 2, Portal 2, and The Old Republic. It's fast and wonderful, and for a refurbished computer I was a bit skeptical at first. It has met all of my needs and more.

Cons: The only con I have is that for some reason, the clock will NOT stay synced no matter what I do. I've tried changing it manually or synced it with internet time, and it just goes back an hour. Nothing major and definitely would not change my mind if I were to go back and have to pick again.

Other Thoughts: Very great computer for everyone. It is lightweight and very portable, does not get hot, and just runs very well overall.

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  • Mike
  • 11/28/2013 9:54:44 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsToo bad discontinued

Pros: VERY fast
never heats up, even though I run really intense programs on it (I'm a programmer and do a lot of brute-force calculations)
Great video performance with the integrated graphics

Cons: Battery life isn't as good as it claims to be, but it still runs for many hours before needing a quick recharge.

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  • N/A
  • 10/16/2013 5:51:08 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggs

Pros: Fast and easy to use
Still getting used to windows 8.

Cons: None

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive review you have provided with the laptop. For WINDOWS 8 tutorials, please go to the Microsoft website and check their Knowledge Base. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3070039 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • dash
  • 9/29/2013 7:45:10 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsno performance with w2k8

Pros: ASUS design is good..
keyboard layout is best
screen is good

Cons: touch pad is not so good.. either very sensitive or having some issues with windows 2008
W2k8 is very slow on this machine. It is not user freindly

Other Thoughts: hardware is good.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive review. The touchpad sensitivity can be decreased in the Control Panel inside the Mouse properties. I'm sorry that you are not satisfied with WINDOWS 8. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3022284 in the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • N/A
  • 9/15/2013 4:18:41 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsLove!

Pros: As fast as my i5 desktop and easy to use!

Cons: Backlit keyboard eats up battery, but i turn it off. Simple fix.

Manufacturer Response:

Dear Valued Customer,

Thanks for considering the laptop as a budget computer. I do apologize that you were dissatisfied with the unit.
For tutorials or to learn more tricks on how to utilize or operate WINDOWS 8, we recommend going to the Microsoft website and access their Knowledge Base.
If you have created a backup copy or image of the system using an external drive, please try restoring the system to factory settings using this image to isolate the problem. If the problem persists after doing the recovery process, please email me at cl-rodel@asus.com.

Regards,
Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

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