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Item#: N82E16833122235CVF

NETGEAR WNR2000-100NAS Wireless-N Router IEEE 802.11b/g, IEEE 802.11n Draft 2.0

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  • IEEE 802.11b/g, IEEE 802.11n Draft 2.0
  • Up to 300Mbps Wireless Data Rates
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Learn more about the Netgear Inc. WNR2000-100NAS

Quick Info

Warranty

  • Limited Warranty period (parts): Lifetime
  • Limited Warranty period (labor): Lifetime


Customer Reviews of the Netgear Inc. WNR2000-100NAS

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  • wifiguy
  • 5/21/2015 12:33:53 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

2 out of 5 eggsNot the product shown

Pros: Works OK so far. Cheap.

Cons: New design, but no change in product number. No port activity lights. Wireless defaults to 150Mbps.

Other Thoughts: I purchased this product online because past reviews indicated that it had performed reliably for the most part. However, Netgear, has changed specs in the middle of the product run. Version 5 does not look like any of the online pictures. The design of the case has changed, and the product lacks activity lights for both the wired ports and the wireless function. The firmware upgraded to v 1.0.0.28 after install. So the buyer is left to conclude that this is a redesigned product with the same product number as the previous line.

Hard to say whether this is good or bad, but I don't think you can assume that the previous reviews represent this product.

Note that wireless communicate defaults to "up to 150Mbps" and has to be set manually to "up to 300Mbs" in the advanced setup function. There are some warnings on the setup screen about the product falling back to the lower speed, but this is not described in the distributed documentation.

So the two stars is for the unknown reliability of the product, removal of activity indicators, and Netgear's deceptive labeling practices.

Did you find this review helpful? Yes No

  • N/A
  • 5/5/2015 12:41:41 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

2 out of 5 eggsDied unexpectedly

Pros: The unit worked great for a few months. When it was functional, it had few issues -- but I was using it in a very un-demanding environment (only a few devices in a small apartment), so I didn't expect much

Cons: The unit unexpectedly died after a few months of use. It's completely useless now. I seem to be having the same issues some of the other reviewers are having -- the power light remains amber, there's no wireless signal, and I can't even log in to the unit's control panel. Netgear has agreed to replace the unit but they're making me pay the cost of shipping, which ended up being over half the price of the unit!

Manufacturer Response:

Hey Louis,

Please let us know if you have any other questions or concerns regarding your new unit. We apologize for the inconvenience.
Email: newegg@netgear.com

Regards,

NETGEAR Team

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 4/13/2015 11:03:47 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAwesome until it died.

Pros: -worked awesome until one day it randomly didn't.
-looks cool

Cons: I had the same problem as a previous reviewer who summed it up nicely:
"-Power Light Stays Amber nothing else happens.
-The Netgear genie does not recognize the device, and says it is not supported
-The reset to factory settings did not work
-Unable to connect to the device to try to update the firmware.
-Manually connecting to the router is impossible (192.168.1.1)"

- This device conveniently stops working after your warranty is up.
-Customer support is horrible.

Other Thoughts: I've gone through all the trouble shooting online and have failed to make my device work. Calling customer support is a joke and is by FAR the worst customer support I've ever dealt with. I have a lifetime warranty on this device if it's a hardware problem. BUT the technical support only lasts 90 days. So if there's a problem after 90 days, YOU HAVE TO PAY TO TROUBLE SHOOT to see if it IS a hardware problem. This is ridiculous. Do not buy from netgear.

Manufacturer Response:

You may have a lifetime warranty attached to your WNR2000-- please check the link for details.
http://kb.netgear.com/app/answers/detail/a_id/18452/~/learn-more-about-wnr2000-lifetime-warranty

Feel free to email us at amazon@netgear.com with a copy and paste of your review along with the serial number of your unit. There is nothing more that we want than to earn your business again.

Regards,

NETGEAR Team

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 4/13/2015 9:41:34 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsAwesome until it died.

Pros: Worked great for 7 months

Cons: Died suddenly
Amber light stays on steady
Cannot connect to download new firmware
Netgear Genie does not connect to it
Tried to factory reset, nothing happens

Other Thoughts: This is the first router I ever bought and I'm pretty sure it should last more than 7 months....

Did you find this review helpful? Yes No

  • Sebas
  • 3/15/2015 8:48:20 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWork well until it died after less than 9 months

Pros: Work very well until it suddenly stopped.
Wifi activated or stopped with a button is a nice feature.
Easy to setup.

Cons: My speed was half what it was supposed to be, so I reset it with the on / off switch and it never worked again.
-Power Light Stays Amber nothing else happens.
-The Netgear genie does not recognize the device, and says it is not supported
-The reset to factory settings did not work
-Unable to connect to the device to try to update the firmware.
-Manually connecting to the router is impossible (192.168.1.1)

Other Thoughts: I bought this router since it had some good review and a lifetime warranty, thinking it will last many years.
Netgear products are supposed to be good, in my case it was my first experience with this brand and possibly the last.

Manufacturer Response:

Hello Sebas,

We are very sorry that your WNR2000 has stopped working after only 9 months-- please email us right away so that we can get you a replacement. You can email us at newegg@netgear.com with a copy and paste of your review and the serial number of your unit for assistance.

Regards,

NETGEAR Team

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 2/16/2015 8:00:16 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat While it Lasted

Pros: -Easy to navigate features
-Lasted a long time
-No trouble handling 6+ connections
-Looks nice

Cons: -Could use a better stand

Other Thoughts: This router finally gave up on me. I bought it back in 2009 and had to have it replaced this year. I figure a 5-6 year life span is plenty long for a router.

Product is easy to use and the interface is simple to navigate.

Did you find this review helpful? Yes No

  • N/A
  • 1/1/2015 7:39:30 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsBad hardware?

Pros: No issues when it is working; set and forget.

Cons: When something weird is happening to your network, it probably would be this router.

Other Thoughts: I started having problems with it less than a year after purchasing this router for home use (losing settings after power cycling). After opening two tickets with Netgear the router was replaced for a working one. About two months ago the replacement lost settings after power cycling, too, but I hope it was just a one-time glitch. About a month after this incident the replacement stopped working completely, can't connect to it at all. I have same router at work that I had for a couple of years, and never had a problem with it as far as I remember. Maybe it's juts bad luck, maybe hardware got worse with time.

Manufacturer Response:

The standard NETGEAR warranty is as follows:

1 year hardware warranty
90 days phone support
Email support is valid for warranty support period

This means that you can email us at any time at newegg@netgear.com. If you have any questions pleas feel free to ask in the email as well.

We apologize for the problems and hope to get your WNR2000 working flawlessly.

Regards,

NETGEAR Team

Did you find this review helpful? Yes No

  • BiGxSHOOTER
  • 11/30/2014 10:52:16 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Router

Pros: I currently have 30 Mbps and soon 60 Mbps download with an upload of 4 Mbps. Performing a speed test, my speeds were either at that speed or exceeded that amount in both download and upload. This includes wireless and a wired connection.
Plug and play type router makes it easy for the biggest noobs. The basic settings are easy to maneuver and had everything I needed.
My parents also have an older version of this router at their home and it has been working for them for 3-4 years.

Cons: I have had very few disconnects but it's unlikely related to the router and more the ISP's fault. These disconnects occurred when I was wired. I don't use wireless except with a couple mobile devices I own which I don't use often. I am primarily on a desktop wired up.

Other Thoughts: Remember to divide your download speed (30 Mbps) by 8 to get your actual download rate. 30/8= 3.75 Mbps and that is where my speed holds most of the time, give or take a bit.

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 11/9/2014 12:40:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsOK until it died

Pros: Reasonable price. Nice web-based setup screens.

Cons: Started to intermittently reset itself after 9 months of continuous use, requiring tedious re-configuration each time. At the 11.5 month mark it reset and wasn't able to maintain a wired connection long enough to reconfigure, before resetting itself again. Dead….

Other Thoughts: My first and last Netgear wireless router.

Manufacturer Response:

We are sorry that after 11 and a half months that your WNR2000 stoped working. We would like to help you--
The standard NETGEAR warranty is as follows:

1 year hardware warranty
90 days phone support
Email support is valid for warranty support period

Please email us at newegg@netgear.com with a copy and paste of your review and anything else that can help us help you faster.

Regards,

NETGEAR Team

Did you find this review helpful? Yes No

  • Phillip
  • 10/29/2014 1:16:52 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

5 out of 5 eggsWorks Great

Pros: Quick and easy setup. Excellent price. Wifi has great range as well.

Cons: None

Other Thoughts: I have 3 other computers hooked up to the router that game, stream, and download. Never had a problem with it not working.

Did you find this review helpful? Yes No

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