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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Cons: Required a firmware update. Indicated that it required a firmware update with vague message "No Strings in RO".
Already sent this on to a facility with Linux only computer systems. The only way to perform a firmware update is via USB with a Windows or Mac computer.
Regardless of the firmware update's OS requirements, it is absolutely unacceptable that I was sold a printer which did not come ready for production use (will not print consistently without the firmware update).
As the customer, I should not be required to update the firmware on the product because the seller decided to rush the product to the sales floor without the software being prepared. Had the product been labeled "Firmware update required before use", I wouldn't be as upset because the fault would have rested with me. Selling a defunct product like this as a functional product is DECEPTIVE. What's going on with HP?
Other Thoughts: On top of the above, the Linux support requires the HP daemon, which is bloatware in my opinion.
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Geoff
3/22/2013 8:24:16 AM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 1/5Poor Print Quality
Pros: Looks nice, I suppose
Cons: Print quality is terrible
Other Thoughts: We purchased this unit with the intention to use it as a standalone fax machine - every other printer in our organization is an HP and we have this same model in use as a scanner for our staff accountant, so when our old fax machine stopped feeding pages reliably, we purchased this one due to prior experience.
Right off the bat, we got a lot of "Comm Error" printouts when faxes would come in. The first 15 or 20 pages printed fine but then we started getting "faded" pages, where there were streaks in the print that were illegible. We tried changing toner, paper, you name it - nothing fixed the problem. We've lost hours of business time trying to sort through marginally-readable faxes. One would think that with all the functions this unit has that it would have the ability to forward an incoming fax to email - but no, we're just stuck with faded printed faxes that are essentially worthless. HP is replacing the unit under warranty, but I can't trust it at this point. I'm going to try a Brother that certainly does have email capability instead..
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N/A
2/28/2013 2:40:45 PM
Tech Level: 4/5
Ownership: 4/5
Verified Owner
Rating: 5/5HP M1212nf
Pros: * Easy navigation in User Panel on front * Reasonably quick printing and copy warm up time * Network Driver Install ability * Cheap Cartridges (2 for $25)
Cons: ~
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N/A
2/9/2013 3:11:30 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 1/5Scanner Sucks!!
Pros: Printer works greate
Cons: Scanner Sucks!! If you are frequent scanner user and need them to be saved, this is not an item you want to keep. It only allow me to scan in 300dpi no less no more. And the worst part is it has so small memory that if you scan more than 4 document it holds scanning until transfer image to computer. If you scan more than 10 docu per week just dont buy this item.
Other Thoughts: I'm wasting so much time because of this crab.
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Chris
2/4/2013 10:59:28 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 4/5Delivers quality for its price
Pros: Prints and copies fine quality is just as any laser printer should be. Print speed is satisfactory Installation and setup was easy
Cons: the top scanner feeder has a slight off angle to it. it doesn't have double-sided printing (says so in the description)
Other Thoughts: Mine is hooked up to my router so I can print from multiple devices.
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JLF
12/29/2012 12:04:25 PM
Tech Level: 3/5
Ownership: 4/5
Rating: 1/5Bad Deal
Pros: Price was right, print speed was good.
Cons: The wi-fi went out and I had to use the usb cable to print. Luckily I bought the warranty. It is now in Texas being evalauated as to whether I will get a replacement so I am without it. Warranty is replacement only not repair which I could have done locally. Not Good.
Other Thoughts: Like other HP customers have said, my previous HP, a LaserJet 4, as a champion workhorse. This is cheap plastic. I bought this thing online so I did not see it in person. If I had I would not have bought it. I am surpised HP would put their name on something like this.
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Yugwen
11/16/2012 11:24:18 AM
Tech Level: 5/5
Ownership: 4/5
Rating: 1/5Complete Black Hole DO NOT BUY
Pros: None, complete waste of money and time! On 3rd one and the fax has stopped working on it. Something different failed on each unit. Only useful as a massively oversized paper weight.
Cons: We have gone through THREE of these things. Something different has gone out on each one. We are giving up and getting a different product. The fax is out this time and we barely use the fax function! The interface and options are very poor and substandard. I've never seen a MF inkjet be as frail as this thing.
Other Thoughts: They are the worst garbage I have seen in 14yrs of using and reselling printers and multi-functions. Worse than any inkjet. We have three other printers and rarely fax so it gets VERY light use and still can't stay functional. The HP MF it replaced lasted 7 yrs!
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N/A
11/2/2012 10:53:30 AM
Tech Level: 5/5
Ownership: 5/5
Rating: 3/5Printing Multipl Copies
Pros: Easy set up, reliable printing,
Cons: Can't print more than one copy at a time in Windows 7
Other Thoughts: I've been using HP printers for over 15 yrd and have had this printer for over a year. While it works well in most areas, the one irritating thing about it is that you can only print one copy at a time from the computer. You have the option to set multiple copies before printing but the printer will only print one. Apparently HP knows about this issue but has done nothing to address it.
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10/24/2012 5:28:35 PM
Tech Level: 5/5
Ownership: 1/5
Verified Owner
Rating: 1/5Out Dated Technology
Pros: Nothing good about this printer! NO PROS!
Cons: The digital read out was horrible. I had to get down on my knees and put a light directly onto the read-out and still could not understand what it was saying. I have an 8 year old HP printer that is incredible to read. Expected so much more. The keyboard is very small and difficult to push any of the keys. I am totally dissapointed and will have to go to an office store to find the right printer after this experience. Not looking forward to all of the New Egg return humbo jumbo either. I bought a Flat Screen TV from them and everything is fine.
Other Thoughts: The digital read out was horrible. I had to get down on my knees and put a light directly onto the read-out and still could not understand what it was saying. I have an 8 year old HP printer that is incredible to read. Expected so much more. The keyboard is very small and difficult to push any of the keys. I am totally dissapointed and will have to go to an office store to find the right printer after this experience. Not looking forward to all of the New Egg return humbo jumbo either. I bought a Flat Screen TV from them and everything is fine.
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N/A
10/19/2012 5:35:07 PM
Tech Level: 5/5
Ownership: 5/5
Verified Owner
Rating: 1/5Stopped Working
Pros: None at the moment.
Cons: Bought this for a client in June 2011, and now this printer is no longer recognized by any computer we've tried to use it on - PC, Apple, or our Linux box. It doesn't work no matter which driver or interface we use. I can get it to be recognized manually by IP address on LAN but nothing will print through it. I've spent hours trying to narrow down why it stopped working, how frustrating.
Other Thoughts: For the money it should have lasted longer. I know we are dealing with a lot of throw-away mentality but come on . . . .
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