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Motorola > 
Item#: N82E16825122014

MOTOROLA SBG6580 SURFboard Wireless Cable Modem Gateway RJ-45 DOCSIS 3.0, 2.0 and 1.0, Euro-DOCSIS 3.0

  • Integrated 802.11n Wi-Fi, Dual Band
  • Capable of downloading speeds well over 300 Mbps
  • Four Gigabit Ethernet Ports
  • DOCSIS 3.0
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Learn more about the Motorola SBG6580

Model

Brand
MOTOROLA
Model
SBG6580

Spec

Type
Cable Modem
Interface
RJ-45
Cable Interface
75ohm F-connector
Standards
DOCSIS 3.0, 2.0 and 1.0, Euro-DOCSIS 3.0

Features

Features
Integrated 802.11n wireless access point, 2 x 2 antenna array,

Switched, onboard radios: 2.4 or 5 GHz

Four Gigabit Ethernet ports enable flexible, high-speed connectivity with Auto Negotiate and Auto MDIX

Compatible with Windows, Macintosh and Unix computers

Extensible networking, allowing customer to network up to 253 desktop computers, laptops and other Ethernet or wireless devices to create a full Class C network

Support for multicast IP services

Wi-Fi Security WEP/WPA/WPA2

Advanced firewall with DoS protection and intrusion prevention

Wi-Fi Wizard for secure PC client setup

Remote configuration and monitoring from the headend using SNMP and TFTP
Enhanced security: supports AES traffic encryption

Plug-and-play installation

Wi-Fi Pairing button for easy Wi-Fi Protected Setup (WPS) wireless connections
Supports standard Internet browser software

Front-panel LEDs indicate status and simplify troubleshooting

User-friendly online diagnostics and configuration Advanced Services Ready

Channel bonding of up to 8 downstream and 4 upstream channels increasing data rates of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS downstream and over 100 Mbps upstream
1 GHz capable tuners

Supports IPv4 and IPv6 to expand network addressing capabilities

Packaging

Package Contents
RJ-45 Ethernet Cable
Power Adapter
Power Cord
Setup Disc
Product Guide

Manufacturer Warranty

Parts
2 Years Limited Warranty
Labor
2 Years Limited Warranty

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Motorola SBG6580

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  • N/A
  • 4/4/2014 8:38:02 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggs

Pros: Only need one device

Cons: So slow, only getting 9Mbps while plugged in. On the on the SB6121 I get 95Mbps. Don't know how they can advertise the speed when it is not there.

0 out of 1 people found this review helpful. Did you? Yes No

  • MrW
  • 3/17/2014 4:38:03 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat!

Pros: I have owned this Motorola/ARRIS modem for a few months now and have not had any problems with it until today (see other thoughts) It's been reliable and quick, works well with my wired and wireless devices plus my WD Cloud

Cons: Either Comcast or ARRIS pushed a firmware update recently that messed up Wi-Fi. (see other thoughts)

Other Thoughts: When I got this modem, the set up page (192.168.0.1) was all Motorola, It was simple, basic looking with the features an average user would need. Just within the past couple weeks, either Comcast, or ARRIS (who now operates the Moto SURFboard line) pushed a new firmware which changed everything. The setup page is all ARRIS now, but the new firmware also messed up the Wi-Fi where it would cut in and out. I ended up just factory resetting the modem then setting it back up to how it was and it seems the problems have been solved. The new ARRIS set up page is much better looking than Moto's, and with pretty much the same options, but much easier to navigate and use.

1 out of 1 people found this review helpful. Did you? Yes No

  • Dave
  • 1/30/2014 12:42:14 PM
  • Tech Level: Average
  • Ownership: more than 1 year

3 out of 5 eggsKludgy interface

Pros: Fast. Doesn't run too hot. One device to replace modem & router.

Cons: Poor wireless average. Terrible Motorola GUI for router configuration, with essentially worthless "Address Reservation" mechanism to assign static IP addresses to devices on your home LAN. Mistakenly treats "reserved" addresses mixed in with DHCP addresses, but dynamically assigns other devices to them anyway... with the "reserved" entries then no longer appearing as "reserved". Setting IP on a PC then reserving the address in the DHCP list causes entry to vanish! When editing the list, when you select an entry and hit delete, it deletses the next item in the list. Very poor software and , 1980's DOS appearance.

Occasional problems with WiFi dropping, both primary and guest networks. Growing problem holding ISP connection.

Other Thoughts: Agree with "Darryl S" and copied some of his comments. This device was recommended by local shop. Should have bought separate devices.

Did you find this review helpful? Yes No

  • madcratebuilder
  • 1/27/2014 6:13:25 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

4 out of 5 eggsEasy setup

Pros: Fast
Reliable
Easy setup
Flexible

Cons: Can get warm, very warm, consider adding a 50mm fan to the side of the case.
Web support is not strong from manufacturer.

Other Thoughts: When I bought this over 2 years ago I had little modem/router setup experience. I now have over 2 dozen devises on wifi, a Gigabyte bridge with 6 cybercoin mines running 24/7. I have encountered a few devises that would drop the connection. I learned (Google) that by changing setting in the 6580 setup that this is fixed.

I've added 7TB of personal Cloud NAS storage (WD MyCloud) to the router, excellent up and down load speeds.

Only issues I have had trace back to my ISP. My ISP (Comcast) gives my speeds up to 72Mbs, but average is 54Mbs.

Did you find this review helpful? Yes No

  • N/A
  • 1/23/2014 11:58:08 PM
  • Tech Level: High
  • Ownership: more than 1 year

2 out of 5 eggsUnreliable... go with alternatives

Pros: Single box DOCSIS 3.0 modem acceptable to TWC, and 4-port gigabit router as well. As expected.

Cons: Poor wireless range. Terrible Motorola GUI for router configuration, with essentially worthless "Address Reservation" mechanism to assign static IP addresses to devices on your home LAN. Mistakenly treats "reserved" addresses mixed in with DHCP addresses, but dynamically assigns other devices to them anyway... with the "reserved" entries then no longer appearing as "reserved". HORRIBLE SOFTWARE and very unfriendly to the user.

Finally (naturally one month after the 1-year warranty expired) the Internet side began to persistently hang up with browser showing as "connecting to..." or "looking up..." but it would never resolve. Web pages would simply show the "spinning ball" as if they were still downloading, but would never finish. This became worse and worse until it was intolerable.

In frustration, I threw it out and replaced it with TWO boxes from Netgear: CMD31T DOCSIS 3.0 modem acceptable to TWC, and WNDR4000 dual-band gigabit router (with the much-loved and 100% user-friendly and 100% reliable Netgear Genie GUI software). All of my Motorola SBG6580 issues DISAPPEARED IMMEDIATELY!!

Strongly recommend that you do NOT buy this SBG6580, but instead go with something like the 2-box Netgear solution.

Did you find this review helpful? Yes No

  • N/A
  • 1/21/2014 7:27:11 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsSeems like a good idea

Pros: Great combination of wireless and wired connection. Modem and Router all in one.

Cons: Exactly 1 year and 1 month of ownership, the wired connection ceased to work any longer. Upon contacting the company for support I was told that there was nothing that they could do. Wireless still works at least. If i could do it over again, I would spend the extra few bucks and set up a modem/router configuration. I would not recommend this product to anyone to be quite honest.

Did you find this review helpful? Yes No

  • N/A
  • 1/20/2014 1:14:43 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsGood speeds but...BEWARE

Pros: Very high speeds when using a LAN connection given the cable provider.

5ghz signal also provides a solid speed when connected.

Cons: THIS PRODUCT IS NO LONGER SERVICED BY MOTOROLA.
They will not support you and you have to go through a secondary company if you have any issues (and you will).
Primary issue is that wifi is incredibly spotty and will take a while to re-establish connections.
False advertising in that the router DOES NOT project both 2.4ghz and 5ghz bandwidth's at the same time. Its one or the other and if you have a device that cant detect the 5ghz, well then your forced to only 50-60% possible speed capacity.

Tried connecting a 2.4ghz router to the device and running them on separate channels but the device wouldn't allow it.

Other Thoughts: Though I love the router when I have a hardline connection since it gives insane speeds and the wifi speeds are great when it works, I do regret purchasing this product since I dont have the option of just returning the router component and upgrading to a new router.

Still trying to get compensated from the new company thats "supporting" the Motorola routers/modems.

Did you find this review helpful? Yes No

  • N/A
  • 1/12/2014 10:22:50 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

1 out of 5 eggsAbsolutely terrible.

Pros: Fast Internet...when it works.

Cons: We have bright house roadrunner and the speed is incredible however they gave this piece of junk with it. The consistency is absolutely terrible, we are on our 3rd one already and it starting again. It will drop connection almost everyday and I will have to reset it. The tech guy told us that they have a lot of complaints with this device as well. So go figure.

Other Thoughts: Piece of cr@p. I have to reset it almost everyday. Consistency is atrocious. Motorola, thanks for scamming your customers again with this garbage. Next time actually make a product that works, then release it.

2 out of 2 people found this review helpful. Did you? Yes No

  • Ironhead3fan
  • 1/8/2014 9:49:51 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNot too bad

Pros: All in one eliminates the need for a separate modem and router.

Cons: It is an all in one unit.

Other Thoughts: I bought this when my local cable co decided to finally get some higher speed internet that required a DOSCIS 3.0 modem. This was originally the only model they mentioned that they supported, so I bought it. About 2 days after I bought it and it was on the way, they called me back and gave me a couple of other options to purchase. I would rather have a separate modem and router.

2 months ago, my wireless started getting finicky, requiring me to reset the modem.router about every 2 days. Then my desktops lost internet connectivity. Called the cable co, they said my modem was working, it must be my computer, then hung up, never any troubleshooting at all. After some investigating on my own, I saw that the modem had an IP address of .0.1, and the router side of things was assigning IP addresses ending in .2.1, and the option to change this was greyed out. I eventually had to do a hard reset on the modem/router, the DHCP starting IP address changed back to .0.1, and all has been well since. Other than that hiccup, the unit has worked pretty well. I am receiving the advertised speeds in which I am paying for.

Did you find this review helpful? Yes No

  • BillyBobJoRay
  • 12/23/2013 5:20:27 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

5 out of 5 eggsBest Ever

Pros: Plugged it in, ran the disc, loaded up in less than 5 minutes. Instantly improved speed. WOW speed! I went from getting an average of 12mbps downstream to an average of 31mbps downstream.

Cons: None that I can see. I don't trust wireless, so I ran a hardwire line directly to my blu-ray dvd player.

1 out of 1 people found this review helpful. Did you? Yes No

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