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WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

  • Automatic & cloud backup.
  • Local and cloud backup
  • Ultra-fast transfer rates
  • Works great with Windows 8
  • USB 3.0 and USB 2.0 compatibility
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Learn more about the Western Digital WDBMWV0020BBK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Western Digital WDBMWV0020BBK-NESN

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  • N/A
  • 8/18/2014 2:23:26 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent Value, Performance, and Reliability

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: Great Value, Portable, Excellent Performance, Extremely Reliable! In fact, I have bought many western digital hard drives through the years for both professional and Personal Use, and I have yet to find another hard drive to last as long as my WD drives. I've had drives still fully functional even after 10+ years of heavy usage!

Cons: I don't really consider this a con because you get what you pay for, but some of their drives may be a few dollars more than another brand, but my decades of consistent reliability with these drives is worth far more than the minimal extra cost for their higher end drives.

Did you find this review helpful? Yes No

  • jimscape
  • 8/14/2014 7:18:08 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

5 out of 5 eggsWD has come a long way

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: Small, Fast, versatile, OS friendly, Cheap in comparison to the competition. Tried with Win 7, 8/1, and Linux Kubuntu

Cons: None found yet. A possible con is replacing the drive when it goes... I don't see much in the way of air flow either and these do tend to heat ...I do hope WD thought of that..... it can't be any worse than what another company is pushing. I lost 5 TB of data with those un named drives.

Other Thoughts: I can't wait to attach this to my WD LiveTV Hub. The NAT came with a 1TB that went after 3 years. I was lucky and found a WD Scorpio Blue 2.5' at a great price but it was 750gigs so I need more space and the WDLiveTVHub has 2 USB2 as well as Ethernet and WiFi support so my TV becomes a Smart TV and I wind up with 4 TBs of space if I use every external drive. I will NEVER purchase Seagate's GoFlex or otehr External drives which seem to die after a year or possibly 18 months of use. I have 5 TB of Dead Seagate Backup solutions. I did have the one scorpio blue die but I used it 24/7 for 3 years and it does stilll spin. I may replace the circuit board when the price isn't more than the drive itself.

Did you find this review helpful? Yes No

  • N/A
  • 8/11/2014 6:28:26 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: Nice Unit...Works Fine.

Cons: None

Did you find this review helpful? Yes No

  • N/A
  • 8/11/2014 6:28:09 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsNice Unit

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: Has been working just fine....Always Fast Shipping

Cons: None

Did you find this review helpful? Yes No

  • Erik Grudzien
  • 7/5/2014 1:25:46 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsIt stores data!

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: Small form factor. Very fast transfer speeds over USB 3.0. Enough storage space to store backup images of a few family computers in the house for backup. Got it when it was on sale, and was best price/GB around.

Cons: It may be to fast. Makes my job look to easy.

Other Thoughts: Transfers files at 130mb/s+ over USB 3.0. Impressed I got that out of a 2.5" drive.

Did you find this review helpful? Yes No

  • nate42nd
  • 5/18/2014 9:06:11 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGood drive all around

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: 2TB storage - Good company - Fast speeds (if your system is set up right) Good looking drives. I have one Black and one Silver.

Cons: 3 Windows 7 systems did not install SES driver. I don't know what it does, but I manually installed it on all Windows 7 systems. The drive was recognized just no SES driver. I know it has to do with SCSI but don't know if it actually makes the drive faster.

Data is encrypted with proprietary chip (from what I read) so you have to pay if your drive fails and you want your data. Watch that warranty date.

Packaging is different. The one I got here came in different packaging than the other one I got. Same drive as far as I can tell. The one I got at Newegg had a bag included. The other didn't.

Other Thoughts: I have a Seagate Free Agent Go. I have used it for 5 years and it's still working fine. I use WD in all other builds for internal drives. I hope for the best with their external drives. I have no use for the software, but some might find it useful. I now own 2 of these WD Passport Ultra 2TB. They have been working fine in the first week. I took one out of the box and transferred 1.5TB worth of video at one time and got decent speeds. About double the speed in a USB3.0 port than USB 2.0 ports. The older 2.0 ports might struggle to power this drive. I have a box from 2009 I built. Top of the line at the time and it powers the drive in some ports but not others......might be another problem besides power.....I don't know. It worked fine in the end. Both newer systems and a new laptop run this drive great.

2 out of 2 people found this review helpful. Did you? Yes No

  • Hobo
  • 4/2/2014 12:53:59 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day

2 out of 5 eggsNeeds some improvements

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: Small, silent, nice design, fast transfer rates.

Cons: Vanilla Win7 install needed some USB power-saving tweaks (found after some web searches) for it to stop disconnecting at random, even when it was in use. Cable is not particularly long and has a non-standard plug into the unit, so don't lose it.

Manufacturer Response:

Dear Hobo, we appreciate your feedback and apologize for any inconvenience you may have experienced. For the best performance possible please avoid using any type of extension USB cables or USB hubs, which may cause power inconsistencies. For more information on specifications of the USB 3.0 drives. We recommend verifying your device has the latest firmware update as well, which may also provide assistance with your experience. Please reference the following links.
"WD Universal Firmware Updater for Windows": http://www.wd.com/wdproducts/wdsmartwareupdate/?id=wdfMP_Ultra&os=win&fw=1

"Problems using a USB hard drive with a USB hub, PCI card, or PC card": http://wdc.custhelp.com/app/answers/detail/a_id/1233

If there is anything we can do for you at this time, please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

1 out of 4 people found this review helpful. Did you? Yes No

  • N/A
  • 2/27/2014 4:20:59 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsThat's Alot of Storage

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: No External Power source required
2TB is alot of portable storage
Price

Cons: None So far

1 out of 1 people found this review helpful. Did you? Yes No

  • AnotherTry
  • 2/8/2014 7:12:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

3 out of 5 eggsUpdate on Pasport Ultra 2TB

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: A lot of storage for it's size and weight. USB powered. Rugged case. Nice looking case. Comes with cloth cover.

This is a replacement drive as first one failed early. It has been running fine now.

Cons: First drive failed to mount cleanly after first use. I did a proper eject so that wasn't the issue. I tried mounting on 3 USB controllers and was able to see it again after the 3rd try, long enough to delete my data. The WD Utilities were worthless. The clear drive function failed. I even tried reformatting but that failed. WD eval routines also failed.
It wanted me to update my SES driver, even though I already had the latest. I tried calling WD but eventually hung up due to the wait. The website is not bad, but by that time I had already determined that I just had a dud. Duds happen to any company. I have had great luck with WD drives.

One scary thing. The first time I mounted it, I used their password utility. The one time I successfully re-mounted it, the drive no longer had any password protection. The security software seems to work on the second drive. It does have a tendency to leave drive letters used on Windows. That might be a side effect, like TrueCrypt.

The replacement drive was also very slow. It did speed up quite a bit when I changed from the Windows default of not using on-drive buffering. I have not experienced that much of a change in speed with any of my other 20+ drives between this setting. The difference in drive speed is also quite noticeable between this drive and a Seagate 1T 2.5" portable, both drives on same controller with same test data set. Of course I would expect the 1TB drive to be faster, but it is considerably faster.

Cloud stuff is nothing but instructions on how to use drop box. Marketing at it's finest! ;)

Only difference between the Ultra and a regular Passport is the name and the cloth bag. It is nice, but not worth the extra money!

Other Thoughts: The case is top notch.
I have heard that they have had QC issues with the 0n-board controller. It sounds to me like this was the issue with my first drive.

One odd thing is that with one of my USB-2 controllers, the drive made a bad clicking noise. I tried it a couple of times and got the same noise. I did not hear this noise with my USB-3 controller or a different USB-2 controller. This could be a side effect of the bad Passport controller, or it could be a compatibility issue with various USB controllers.

4 out of 4 people found this review helpful. Did you? Yes No

  • nothappy
  • 2/3/2014 3:05:07 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

1 out of 5 eggsepic failure

This review is from: WD My Passport Ultra 2TB USB 3.0 Portable Hard Drive WDBMWV0020BBK-NESN Black

Pros: none. returning it

Cons: waited a day trying to move data to it. Slowest transfer in decades. ejected it to move to a different controller. System would not recognize drive. Tried again. asked for SES update. Then nothing. IO error. Can't see any of my data. I went to reformat it before I returned it since I have sensitive data on it now. No luck. I can't even do that.

Total failure and now I have to return this junk with my data on it?

Assume this is just a bad unit.

Other Thoughts: This is on a fully up to date W7 machine

Manufacturer Response:

Dear Customer, we are sorry to hear you had a bad experience with your product. For the best performance possible please avoid using any type of extension USB cables or USB hubs, which may cause power inconsistencies. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.

http://wdc.custhelp.com/app/answers/detail/a_id/940

How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866/

This drive has a specially designed tool called WD Utilities for Windows or Mac. This will allow you to run diagnostics or erase the drive which will permanently erase your important data.

If your Windows 7 computer is up to date, you should already have the best SES driver installed for this drive. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please click the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty

http://wdc.custhelp.com/app/answers/detail/a_id/8

We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

0 out of 2 people found this review helpful. Did you? Yes No

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