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WD My Passport 1TB USB 3.0 2.5" Portable Hard Drive WDBBEP0010BBK-NESN Black

  • Automatic, continuous backup software
  • USB 3.0 and USB 2.0 compatibility
  • No power adapter required
  • 2 year manufacturer warranty
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Learn more about the Western Digital WDBBEP0010BBK-NESN

Model

Brand
WD
Series
My Passport
Model
WDBBEP0010BBK-NESN

Performance

Color
Black
Interface
USB 3.0
Capacity
1TB

Physical Spec

Form Factor
2.5"
Dimensions
4.4" x 3.2" x 0.7"
Weight
0.43 lbs.

Features

Features
Sleek compact design with plenty of storage

Ultra-fast data transfers with USB 3.0 interface

USB 3.0 and USB 2.0 compatibility

Automatic backup software

Password protection and hardware encryption

WD Security - WD Security utility allows you to set password protection and hardware encryption for your drive to protect your files from unauthorized use or access.

WD Drive Utilities - Register your drive, set drive security, run diagnostics and more using WD Drive Utilities.

Ideal for
- Transferring files in blazing fast speed with USB 3.0
- Connecting to USB 2.0 devices today and USB 3.0 devices when you're ready
- Adding extra storage for your videos, music, photos, and files.
- Backing up your files with automatic, continuous backup software
- Securing your files from unauthorized access with password protection and hardware encryption
- Connecting and powering through your USB 3.0 or USB 2.0 interface

Compatibility
- Formatted NTFS for Windows XP, Windows Vista, Windows 7
- Mac OS X Leopard, Snow Leopard, or Lion (requires reformatting)

Packaging

Package Contents
Portable hard drive
USB cable
Quick Install Guide

Quick Info


Customer Reviews of the Western Digital WDBBEP0010BBK-NESN

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  • N/A
  • 7/29/2013 3:01:25 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood for the price

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Recognized by W7 and XP without any issues. There is a lot of storage space for the price. There are no issues as far as functionality goes. This is the second WD I've purchased, the last one went 4.5 years before giving up the ghost, so I know this one will be reliable. (see cons section for why it lost an egg)

Cons: Formatted it is about 450gb. That is a big difference in the advertised 500gb. I understand that there will be less space than advertised, but 10% less is fairly unreasonable.

Other Thoughts: use it to backup my system. I've done three backups and have not had issues with timing out or read errors. Its a good piece of equipment if you can get it on sale. just be aware that it has 10% less space than advertized.

0 out of 5 people found this review helpful. Did you? Yes No

  • Gabe
  • 6/19/2013 6:59:34 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month

5 out of 5 eggsGreat Portable Drive

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Small, light and fast. Stays surprisingly cool. Can do a system image backup of W8 Pro, which is about 25GB for me, in less than six minutes. Actually a bit faster than my USB 3.0 16GB ADATA flash drive, which was surprising.

I would, without a doubt, recommend this to anyone wanting to backup their system and/or just do some storage.

Cons: Software is not very good, but most people probably won't or don't use it anyway. It would be nice if the USB cable were 24" instead of 18". Together these things aren't enough to take an egg off as the positives far outweigh the negatives.

Other Thoughts: You aren't going to lose this nearly as easily as you could a USB flash drive, though they serve their purpose as well. I have the 750GB version, but other than capacity it is essentially the same thing. It's pretty nifty looking as well.

I did not buy it from here, but that's only because I had a coupon from Dell, otherwise I buy everything computer related here.

2 out of 3 people found this review helpful. Did you? Yes No

  • US Soldier
  • 5/14/2013 9:14:47 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsGood Product

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Bought this to hold songs and movies in it so that when I had to go some where I could use it on my tablet and with it being small it worked out great.

Cons: Work great for about two months then died on me and took over 400GB's of movies with it.

Other Thoughts: I have been using WD HD's in all of my computers for years now but this was the first EX HD I have bought from them. It lasted for about two months then died and took over 400GB's of movies with it. SO with that I had to take off two stars. I guess I had to get a bad apple sooner or later.

1 out of 4 people found this review helpful. Did you? Yes No

  • w1z1k
  • 4/25/2013 3:56:20 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsgreat and small

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Great and small HD, works really well. As good as my other WD Passport that I got 3 years ago.

Cons: none.

Did you find this review helpful? Yes No

  • Fordo
  • 4/12/2013 11:36:44 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGood size

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Small size. Fits right into the pouch in my laptop sleeve.
really quiet
non obtrusive. there's one small white light near where the USB cable connects.

Cons: none so far

Other Thoughts: I picked this up to run time-machine backups for my MacBook Air. Reformatting took seconds and wiped all that extra WD apps junk off it I really do not need or want to use.

Cable is plenty long, not sure how others can complain about that. I've been messing with externals since the days they were more like the size of a shoebox and the case feels sturdy to me...

No complaints. Price was right and I've had very good luck with WD products so far. Hopefully this continues that tradition.

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 3/11/2013 2:20:46 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

3 out of 5 eggs

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Its fast and it works. Ive owned it for around a year and it hasn't had any problems so far. Its also portable!

Decent amount of data. Good for storing selected items, but not a full hard drive. Read cons....

Cons: The case looks and feels cheap, as well as the name.

As I said in the pros, it can hold a decent amount of data. This is good if your only storing games and music, but if you want to backup your entire hard drive you may as well get a 1TB. For this reason I am having a light buyers remorse, but I believe that I can work with 500GB.

Other Thoughts: Accidentally deleted the WD Smartwave software. Luckily, WD keeps this program free to download on their website. I may try it out soon in the future and update this review, but for now manual backups will be suffice.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the My Passport 500GB, as this is not the typical experience with the product.
Should you require the provided software for this device or any other WD product, you can conveniently download it from the following link.
http://support.wdc.com/product/download.asp?lang=en
We would appreciate the opportunity to assist you, and resolve any concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

1 out of 2 people found this review helpful. Did you? Yes No

  • N/A
  • 1/18/2013 7:33:17 AM
  • Tech Level: Low
  • Ownership: more than 1 year

5 out of 5 eggs

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Haven't had any problems with it for the year or so I've had it.

Cons: none for me

Other Thoughts: SiSoft Sandra gave mine a drive score of 30.256mb/s. I tested it right before writing this.

Did you find this review helpful? Yes No

  • Redbeard
  • 1/17/2013 1:27:16 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsBack Up My Life

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Its a simple, no-nonsense storage device. Its features speak for themselves, but the reliability speaks volumes for Western Digital.
When I need to make sure that all my valuable data is not only safe, but secure... I trust WD

Cons: None.

Did you find this review helpful? Yes No

  • N/A
  • 11/26/2012 5:13:20 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsCorrupted Files within 7 months

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: very portable, arrived quickly, initial use no issues

Cons: drive went bad within 7 monhts, corrupted file structure and bad files

Other Thoughts: trying to work with WD for replacement at this time

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Passport drive. It is unfortunate that you have experienced a drives failure so soon, as this is neither the typical nor the intended experience. Western Digital stands behind its products for the duration of the device’s warranty period and in the interest of customer service, we will gladly replace your device, no questions asked. We would appreciate the opportunity to further assist you directly, and resolve any further concerns you may have with the device and/or your experience with our products. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/
Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

4 out of 4 people found this review helpful. Did you? Yes No

  • Matthew L.
  • 11/11/2012 3:56:45 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

4 out of 5 eggsGood portable drive, lackluster bundled backup software.

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: I like the look of the case and the snug fit of the Micro B connector makes an accidental disconnect less likely. It survived a ~4ft tumble onto a tile floor (while the drive was off) caused by a moment of carelessness with very minor damage to the case (a minor dent on one of the edges). Hopefully that won't happen again, but it's good to know that the enclosure isn't so delicate it can't handle a little drop. Might want to consider getting the protective case that's sold separately if you've got butterfingers or will be using the drive in a rough environment.

Password protection utilizing hardware encryption. Install WD Security on one computer, set a password, and then you don't have to install WD Security on computers the drive is subsequently used with. When connected it mounts a virtual CD containing the unlocking application, which after receiving the correct password from the user mounts the drive itself. This is probably suitable for most users and if you feel you need a more robust solution I'm sure you already have something else in mind.

Cute little rubber nubs to absorb some vibration from the drive and stop it from sliding around. Hopefully they won't wear down too quickly.

Cons: Power/activity LED is a bit bright in a dim or dark room. Doesn't help that it also has an attention grabbing light blue hue, either. When it's plugged in I feel like I'm always aware of it in my peripheral vision.

Included USB cable is a bit short at 18”. It's sufficient for laptop use, but restrictive when connecting to a desktop. I would have appreciated if it were a 24” cable and I don't feel that it would have impacted portability. I also checked to see if a 24” cable could fit in the packaging without them having to make it larger and it could. I recommend buying a longer USB 3.0 A Male to USB 3.0 Micro B (not the same as the older Micro-USB A/B connector you're probably familiar with) cable with the drive if you want more wiggle room.

WD SmartWare is functional but flawed. There are two options for how your data is backed up: category mode and file mode. Category mode scans all of the data on the selected drive and lumps what it finds into categories. Unfortunately, it tends to miscategorize ambiguous (e.g. .mp4 audio file vs .mp4 video file) and obscure file types (e.g. not knowing to put .mpc audio files into the music category). This can lead to some files not getting backed up if you only select one category, but selecting multiple categories just to make sure it doesn't miss anything in the ones you do want means you'll end up backing up a lot of data that you don't want or don't need. Files it doesn't know what to do with are put into the “Other” category, which included useless data like my Spotify cache. Even after selecting all categories there was a discrepancy with the total number of files/folders, and while a lot of that may be unnecessary system data that it omitted (thumbs.db, desktop.ini, etc.) you might go looking for something only to find out it's not there. If you choose to continue using SmartWare I suggest switching to the “File Backup” mode which allows you to specify what folders and files to save.

Regardless of which mode you use, SmartWare continuously monitors selected categories/files/folders for new data via a background process, so it does it even when the application isn't open. I prefer manual and scheduled backups over a continuous background process, so the lack of an option to only backup manually or on a schedule is a bit of a bummer. I'd also like an option to have SmartWare “echo” all changes made in the source directory to the backup directory to maintain a 1:1 mirror of the source directory. Without that option I had duplicates accumulating from moving, deleting, and renaming files even after setting the “File History” option to only keep 1 copy of files. I rarely feel the need to revert a file to a previous iteration and would appreciate being given the choice to throw caution to the wind and maintain an exact mirror of my source.

Other Thoughts: Here's a comparison of the transfer speeds I get on USB 2.0 vs 3.0 using CrystalDiskMark (5 runs, 500MB test size).

USB 2.0, Sequential: ~37MB/s Read & Write
USB 2.0, Random 512K: ~23MB/s Read, ~35MB/s Write

USB 3.0, Sequential: ~77MB/s Read & Write
USB 3.0, Random 512K: ~31MB/s Read, ~41MB/s Write

Of course, speeds will drift higher or lower depending on where the head is on the platter and what kind of data you're reading/writing (i.e. lots of small files vs a single large file). It's just a 5400RPM HDD in there so it's not going to take full advantage of USB 3.0, but it does get a respectable boost over 2.0.

If I considered the included backup software to be more important I would have rated this three stars because I feel it certainly leaves something to be desired, but there are freeware applications that offer functionality on par with and exceeding that of WD SmartWare (as well as various commercial options, of course). From a hardware standpoint, it's a hard drive from an established company housed in an attractive and compact case. It does what you expect it to do and as long as it doesn't implode without warning there's not much else to say. If the included backup software was better and the drive came with a longer cable I would have given it five stars instead of four.

One last thing of note: don't put all of your eggs into one basket, folks. Copying data to a single external drive is better than nothing at all, but you should always try to maintain at least one off-site backup as well (another drive kept at a friend or relatives house, a cloud storage solution, etc.). If you lose access to the data on this drive for any reason you'll be glad you did.

3 out of 3 people found this review helpful. Did you? Yes No

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