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WD My Passport 1TB USB 3.0 2.5" Portable Hard Drive WDBBEP0010BBK-NESN Black

  • Automatic, continuous backup software
  • USB 3.0 and USB 2.0 compatibility
  • No power adapter required
  • 2 year manufacturer warranty
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Learn more about the Western Digital WDBBEP0010BBK-NESN

Model

Brand
WD
Series
My Passport
Model
WDBBEP0010BBK-NESN

Performance

Color
Black
Interface
USB 3.0
Capacity
1TB

Physical Spec

Form Factor
2.5"
Dimensions
4.4" x 3.2" x 0.7"
Weight
0.43 lbs.

Features

Features
Sleek compact design with plenty of storage

Ultra-fast data transfers with USB 3.0 interface

USB 3.0 and USB 2.0 compatibility

Automatic backup software

Password protection and hardware encryption

WD Security - WD Security utility allows you to set password protection and hardware encryption for your drive to protect your files from unauthorized use or access.

WD Drive Utilities - Register your drive, set drive security, run diagnostics and more using WD Drive Utilities.

Ideal for
- Transferring files in blazing fast speed with USB 3.0
- Connecting to USB 2.0 devices today and USB 3.0 devices when you're ready
- Adding extra storage for your videos, music, photos, and files.
- Backing up your files with automatic, continuous backup software
- Securing your files from unauthorized access with password protection and hardware encryption
- Connecting and powering through your USB 3.0 or USB 2.0 interface

Compatibility
- Formatted NTFS for Windows XP, Windows Vista, Windows 7
- Mac OS X Leopard, Snow Leopard, or Lion (requires reformatting)

Packaging

Package Contents
Portable hard drive
USB cable
Quick Install Guide

Quick Info


Customer Reviews of the Western Digital WDBBEP0010BBK-NESN

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Showing 88 of 88 reviews - Clear Filters

  • MattG
  • 4/7/2014 7:24:46 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsLemon?

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Drive read/write speeds are excellent. No external power needed. Small/portable form factor. Excellent aesthetics.

Cons: Included USB cable is a little short.

Other Thoughts: Before owning this drive, I have never had an external HDD fail. My 6 year old Buffalo (500gb) that I was replacing is still alive and kicking. I gifted it to a friend after receiving my WD drive. Drive failed at roughly the one year mark. All data on the drive is lost. I will be returning the product, and hopefully get a replacement that will last.

Manufacturer Response:

Hi Matt, it is unfortunate that you are experiencing problems with your Hard Drive. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is something abnormal, and replace your device for you. Please visit the link below for our warranty replacement options.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8


If you have questions, we can be contacted at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • N/A
  • 3/13/2014 4:46:44 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWorked ok for about 4 months...

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Was great until it failed.

Cons: It failed after around 4 months of use and now I can't access it. Paperweight now.

Manufacturer Response:

Dear User, we are sorry to hear you had a bad experience with this product. We will stand by our warranty policy and replace your drive for you. Please visit the link below for more information.

You can create a Return Merchandise Authorization (RMA) from our customer portal at
http://wdc.custhelp.com/app/answers/detail/a_id/8

If you have any other questions or concerns, please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Aaron
  • 3/2/2014 5:13:54 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks wonderfully

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: 2 TB
USB 3.0
Small and easy to travel with.
Fastest external hard-drive I've ever owned.

Cons: None.

Other Thoughts: I bought this when it was on sale for $110 and was worth every penny.

Did you find this review helpful? Yes No

  • Epsilons
  • 2/16/2014 4:15:59 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent External Storage

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Great capacity (2TB)
USB 3 is Fast
Very Small
Easy to take on the go

Own it since 2 month and i love it...

I'll update my review if it fails on me at certain point in coming month/year.

Cons: None so far

Did you find this review helpful? Yes No

  • HeathFX
  • 1/18/2014 9:19:16 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsroad warrior video editor

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Love this drive. very quick with usb 3, works great for video editing and VFX work on the go. a great no-nonsense drive, powered via USB makes this very portable.

Cons: none

Other Thoughts: You need one of these. Even if you don't, you still do!

Did you find this review helpful? Yes No

  • Clay
  • 1/1/2014 4:01:43 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat backup drive

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Was able to partition it in 2 1TB partitions to allow one to be used on all computers (I have a mac and a pc) and 1 partition was for very large movie files. I've come nowhere close to filling this thing up. It runs quietly. I've had it for a year and it's worked fine on multiple computers and transfers quickly. So far this HDD is a great value for the price. I bought it at $200 and at the current price it's a great drive to backup a mass of photos or video.

Cons: The white indicator LED it quite bright in a darkly lit room, but that's nothing a sticker/post it won't fix.
Doesn't come with a carrying bag (but both these cons are cosmetic)

Other Thoughts: I've yet to try it with a USB 3.0 port

Did you find this review helpful? Yes No

  • wgrinolds
  • 12/5/2013 8:28:33 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat drive

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Great drive, no problems setting it up.

Cons: None

Other Thoughts: I set Windows 7 up to back up my important documents to this drive on a weekly basis, and it has never failed me.

2 out of 2 people found this review helpful. Did you? Yes No

  • Luigi Galindo
  • 11/26/2013 11:59:39 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsVery fast, very small

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: I have one since a year and a half, and I don't have any issue with it. I bought another like two months ago

Cons: None so far

Did you find this review helpful? Yes No

  • DjMMStan
  • 10/29/2013 11:36:43 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsReliable

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: 1-Portable
2-Reliable
3-External
4-Great for Backup
5-Wonderful for Laptops
6-USB 3.0 and 2.0 compatibility
7-2 Terabytes of space

Cons: Minimal Software
USB 3.0 cable is short

Other Thoughts: Western Digital hard drives are the most reliable drives that I have ever used. I never had a problem with them. Works well with Windows Media HTPC as a DVR drive.

2 out of 2 people found this review helpful. Did you? Yes No

  • N/A
  • 10/24/2013 12:48:56 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsdisappointing

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: none

Cons: Usually trustworthy WD has sent me a bad drive, I bought the drive for safe storage, loaded part of the drive with important data. When I needed to retrieve some data I found that it was corrupted. Using advanced tools I was able to determine that the drive has numerous BAD sectors which are not repairable. Has WD given up on quality control?

Manufacturer Response:

Dear Customer, there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, that may be beyond your control. Let us assure you that our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that your drive failed so soon after it was delivered. As a troubleshooting step, we recommend running our Data Lifeguard Diagnostics for Windows (WinDLG) utility for Windows or Disk Utility for Mac users. Information regarding our WinDLG utility and Disk utility can be found at the following links.

How to test a drive for problems using Data Lifeguard Diagnostics for Win
http://wdc.custhelp.com/app/answers/detail/a_id/940

How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866

Regardless of the reason for your drives defect, we stand by our product, and would like to replace your drive for you directly, no questions asked, and investigate to determine the root cause of the failure.

How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8

If you require additional support setting up the RMA or with the unit, you may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/

2 out of 4 people found this review helpful. Did you? Yes No

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