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TOSHIBA Canvio Desk 5TB USB 3.0 3.5" Desktop External Hard Drive HDWC250XK3J1 Black

  • High capacity storage in a compact desktop design
  • USB 3.0 + USB 2.0 compatible
  • Fits your space and safeguard your valuable data
  • 3-year limited warranty
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Learn more about the Toshiba HDWC250XK3J1

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Customer Reviews of the Toshiba HDWC250XK3J1

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  • jim
  • 6/7/2014 6:03:19 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsToshiba Canvio HDWC120XK3j1

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: This drive lasted from 11/5/2013 until 6/3/2014. Then I could not access the drive and I could not contact Toshiba fro warrenty work

Cons: It worked great until the morning I came out to my Pc and it did not show up.

Did you find this review helpful? Yes No

  • N/A
  • 3/16/2014 5:54:32 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsdoes not stay running

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: Fast, large capacity, USB3

Cons: Does not like to stay active. If you aren't using it, drive likes to SHUT DOWN. The only way to get it running again is to pull the power then reattach. Not at all useful when you are 50 or 60 miles away from the computer, trying to access it remotely. Toshiba needs to make the power management ****CONFIGURABLE*****. And we're not talking abouyt some MSWin or Mac OSX-only utilities either.

0 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 11/7/2013 9:08:48 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsGreat cheap drive

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: Almost totally silent, cheap and so far reliable. Connected up to my Netgear R7000 as a NAS and my Ubuntu Plex server with no issues. Power management works perfectly fine with Linux. Transfer speed is perfectly reasonable and as expected for this price.

Cons: None so far.

Other Thoughts: Not sure what the other reviewers are talking about... I have two of these drives and they have been perfectly reliable. The USB connectors are fine. It has an industry standard USB 3.0 type connector and works just fine on both USB 2.0 and 3.0 PC ports on several different PCs and laptops. Also, if you have a bad drive why not return it under warranty instead of complaining about it?

1 out of 1 people found this review helpful. Did you? Yes No

  • rydangel
  • 10/9/2013 3:45:19 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDrive Failed in 2 months

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: cheap price,runs quiet

Cons: no on or off switch
drive failed after 2 months
horrible technical support

Other Thoughts: Toshiba customer support was terrible. The cs rep i spoke with was very rude. I called to say my harddrive failed and her response, what do you mean it failed? i said it crashed and my data is gone. she then told me my files were corrupted and to install and run the nti backup program which would reformat the harddrive like new. i took it to the local pc repair and paid to have my data recovered. i'm going back to iomega harddrives. my 1 tb worked for years with no problems.nyou get what you pay for. that was $70 down the drain.

0 out of 2 people found this review helpful. Did you? Yes No

  • rydangel
  • 9/20/2013 4:30:02 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggscheap and easy

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: is easy to install,
cheap price
runs quiet

Cons: cord is extremely short and falls out of port with the slightest movement.
no on or off switch

Other Thoughts: i bought this for extra storage.i have windows 8 and my computer recognized the harddrive really easily. i just plugged it in and the computer did the rest. i read the reviews and knew not to install the extra software that it came with. i used my computer's backup software program instead.i backed up files from my laptop,my tablet,my camera and mp3 player with no problems. i just plugged them in and dragged and dropped the files i wanted to save.i only had it about 2 months, so i hope it lasts. i know this has a lot of drive failures but 2tb for $70 it was worth the risk. my only complaint is the cord is extremely short you have to place the harddrive right next to your computer. my desktop has ports in the back so i had to buy an usb extension cord to use it because my electrical socket is on the side of the computer desk. if i place the harddrive on the side of the pc close to the wall socket, the usb cord won't reach the ports on the back of my pc. the harddrive is small enough (about the size of a bible) that i thought i could travel with it and my laptop, but because the cord is so sensitive to movement(it falls out the port at the slightest touch) i only use it at home on my desktop.

0 out of 2 people found this review helpful. Did you? Yes No

  • BBradd
  • 9/3/2013 3:43:48 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

5 out of 5 eggsGood to Know!

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: Beware USB 2.0 port users!

Just got the 2TB Canvio, when connected to a PC usb 2.0 port, it will give drive/data error problems due the combined usb 3.0 plug with 5pins is at the back behind the usb 2.0 with 4pins in the plug.
When insert the plug too deep in the usb2.0 port will make contact with the usb3 pins, thus making short circuit, thus drive/data errors.
When connecting to PC USB2, Use a USB2 a to micro USB2 b type cable to solve any drive problems, will work perfect.

Cons: usb 3/2 combined plug design unreliable with usb2 ports.

0 out of 2 people found this review helpful. Did you? Yes No

  • N/A
  • 7/16/2013 1:42:18 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

2 out of 5 eggs

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: HDD still works.

Cons: I have an awful time connecting this to any computer. The cord that plugs into the device is incredibly loose. Hard disk drive will constantly lose connection, which I then have to wiggle around to hit the sweet spot.

2 out of 3 people found this review helpful. Did you? Yes No

  • Nosmo
  • 5/16/2013 5:38:42 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

3 out of 5 eggsFails to write-won't wake up

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: It does work as stated by the other lucky reviewers-when it is awake and my old Win XP sp3 desktop sees it. And I find the Backups simple (this is where my technical knowledge is lacking) meaning that the files are backed up in a usable format - no need of the backup software to get and copy a file from the 'backup.'

Cons: My OS can't wake it up when it looks for this HDD (why the 2 D's?) and the HDD went into standby. Windows repeatedly tries to write to it without luck and I end up with several Warning boxes on screen that say I have a write failure. Bummer-this makes it extremely unreliable for the way I believe most of us like a HDD to work - be there when the PC needs to work with it WITHOUT a Human to 'shake' it awake.

Other Thoughts: If one wants this for a once a week or month backup schedule where the user would attach this HDD to the system and run the backup then put it in storage (off site), it might be considered a great product, but it isn't sold that way. So, maybe that is how it will end up for me. And who knows maybe a driver update will be available that will correct this 'heavy' sleeper. Wake UP!!!!

2 out of 2 people found this review helpful. Did you? Yes No

  • N/A
  • 5/7/2013 12:22:52 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsPoor Customer Service

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: Cheap

Cons: Lasted 2 wks after install at customer site - Toshiba wanted $180 holding fee to replace the drive under warranty. Told them we would send them the drive and they could then send another one - "That's not how we do it" was the reponse from Toshiba. I just threw it in the trash. Last product I will ever order from Toshiba

3 out of 4 people found this review helpful. Did you? Yes No

  • Trung
  • 4/12/2013 12:24:03 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsSome thoughts about this product after 4 months of using it !

This review is from: TOSHIBA Canvio Desk 2TB USB 3.0 3.5" Desktop External Hard Drive HDWC120XK3J1 Black -Retail

Pros: I bought this product for more than 4 months, and this is still working ok. The average speed is about 70 MB/s, and it is fast, isn't it ?

Cons: This product has some problems with connecting, and the adapter is not good. I have some important experiences with it. Toshiba support is NOT good, too. Also, I think this HDD is NOT for automatic backup, so don't do it ^^"

Other Thoughts: These are my experiences about it :

1 - Think carefully before you buy this product. I can see that there is NO support from Toshiba, they just sell it. At Toshiba's website, there is NO support for HDD. Also, there are many reviews from many website that Toshiba don't want to support their customers, they just want to sell it.

2 - Put this HDD in the same height with your laptop, or a little bit lower than your USB port of your desktop computer. If not, it will work slowly, or for a long time your computer will say "Windows does not recognize it"

3 - Please do not use external electric socket for this product because it will affect its health and speed. I tested this HDD by using Ashampoo HDD control 2, so I can see that.

5 out of 8 people found this review helpful. Did you? Yes No

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