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TOSHIBA Canvio Basics 3.0 2TB USB 3.0 2.5" External Hard Drive HDTB120XK3CA Black

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Learn more about the Toshiba HDTB120XK3CA

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Customer Reviews of the Toshiba HDTB120XK3CA

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  • NealR357
  • 10/3/2014 3:16:56 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat for the money!

Pros: Works well with my laptop; back-ups automatically from Windows 7. No problems in just over 1 year; just plug into an USB.

Cons: Have to have space next to laptop but is small with good rubber feet.

Did you find this review helpful? Yes No

  • N/A
  • 3/26/2014 1:51:08 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWorst company worst product ever

Pros: It worked fine for 4 months

Cons: Windows couldn't complete a scan. customer service likes to jack people around, ask for the same info over and over, drop calls, pretend to be stupid, refuse to let you speak to a supervisor but constantly put you on hold so they can get instruction from one. Tell you to call back in a week hoping you will just give up. Every person I talked to after asking for all kinds of info they should have already had just told me in the end they need a tracking number. Made at least 10 calls combined time in excess of 4hrs, shipped the package to them twice have nothing to show for it. Not even the defective drive. They assume no responsibility without tracking number.

Other Thoughts: They returned the defective drive back to me because I didn't include a receipt even after I called them and they said they didn't need it. (I called they said they know who bought it where and when by ssn) I sent it back to them a second time and regardless of the fact there was a bar code with an rma number that identifies it say they "have no record of it". Insisting on a tracking number which I didn't opt for. Which shouldn't be necessary unless the recipient is untrustworthy and willing to lie in order to welch out of their obligation.

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  • daf
  • 1/30/2014 5:13:19 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsVery Slow Toshiba Backup Drive

Pros: Compact unit that uses USB 3 connection for power. This means no transformer to lug around.

Cons: While I can save a large book file I am working on, 586 MS Word 2007 pages, in about 5 seconds in my desktop computer internal drives, the same file may take 5 minutes to the Toshiba. While it works, such miserable performance, even for a drive running at 5,400 RPM, is lousy.

Other Thoughts: Since I bought this drive as a gift for my daughter, I failed to discover in a timely fashion that it is far too slow. If you like very slow, you will like this unit. Otherwise, I would have returned it for another product.

0 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 12/23/2013 1:31:45 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs

Pros: Small, quiet, no installation, plug and play

Cons: None

Other Thoughts: I've only put a quarter of a gig on it so far. It takes a few seconds for it to wake up from sleep, but it's not a con. Write speeds I've seen were up to ~50bm/s, read up to ~100mb/s. Great backup device. I hope it keeps on working.

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  • Lukewarmpork
  • 12/12/2013 5:37:06 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsNo peace of mind

Pros: Got it for a good price, though it seems like they're trying just to clear stock of these. (see cons) Feels and looks nice.

Cons: The most important trait of any HDD ought to be reliability and data integrity. I have no faith in these drives whatsoever.

Originally, I ordered 2 1TB drives to backup some very important data; personal & professional. After running numerous chkdsk tests for well over 12 hours - with and without repair, it fails to complete successfully on both units. Using Seagate SeaTools, both drives failed the long generic tests. After receiving 2 replacements with an RMA to Newegg, I experienced the same exact results - all failed tests.

4 of 4 drives have been unreliable.

Other Thoughts: Since the initial tests on the original drives, RMA process and testing on these replacements, I've fallen out of the 30 day window with Newegg to get my money refunded. I have no intention of getting in touch with Toshiba as I don't want any more of their products - at least their HDDs. I've since ordered some WDs, and will likely use these Toshiba drives for either very temporary transfer of data or just toss them in the trash.

3 out of 6 people found this review helpful. Did you? Yes No

  • Rychek
  • 11/16/2013 6:12:18 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsVery Disappointing

Pros: None.

Cons: Two out of two units defective right out of the box. I ordered one of these for a friend. Copied a few hundred GB of data on then did a chkdsk. End result was bad blocks. I RMAd the drive for replacement. Got the second drive yesterday. I ran 'chkdsk' first thing and here are the results:

976759807 KB total disk space.
114124 KB in 26 files.
20 KB in 13 indexes.
976549644 KB in bad sectors.
96015 KB in use by the system.
65536 KB occupied by the log file.
4 KB available on disk.

Only 210,163 good blocks out of 976,759,807! I'll think twice before buying another Toshiba external HDD.

3 out of 4 people found this review helpful. Did you? Yes No

  • N/A
  • 10/13/2013 9:52:46 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: Lightning fast 3.0 USB , makes 2.0GB transfer in like 1 min , boot up really quick on my slow laptop

Cons: Nothing

Other Thoughts: the small light turn blue if it's connecting as 3.0 USB and light up white if connecting as normal USB

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 9/28/2013 1:59:20 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat value

Pros: The enclosure is well-built, discreetly styled, and thoughtfully designed. It has rubber feet on the bottom to prevent sliding. The LED is located on the top, making it easy to see, and its color indicates USB speed: it glows white for 2.0 and blue for 3.0. It's fast enough for my needs, with average write speeds of 50 MB/s. It offers a lot of storage for the money and is very reliable, making it a good storage solution and a great value all the way around.

Cons: None.

Other Thoughts: I've owned two of these drives for almost a year and just bought my third. I own the 1 TB flavor of this device and is has been very reliable; I've left mine connected to my desktop for as long as I've owned them.

I wouldn't recommend 1+ TB drives as the increased bit density makes them much more sensitive to defects. I believe 1 TB drives have matured enough to where they offer the optimal balance between capacity, reliability, and price-to-capacity ratio.

2 out of 2 people found this review helpful. Did you? Yes No

  • TJZeus
  • 7/9/2013 12:18:10 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsPerfect backup solution

Pros: Very small. PLUG and play. Very fast. I bought it for backups of my desktop. Does just that. I would purchase this again.

Cons: No cons.

Did you find this review helpful? Yes No

  • N/A
  • 5/26/2013 6:36:46 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWell-designed

Pros: The enclosure is well-designed. The activity LED is bright and located on the top where it's easy to see. There are rubber feet on the bottom that do an adequate job of keeping it in place. It has a hard matte finish that doesn't smudge or scratch easily like glossy finishes used on other enclosures. Overall, it feels solid and durable.

It also doesn't need additional power from a second USB port, which is a huge plus.

Cons: None that I can think of.

Other Thoughts: I can't comment on the reliability of these drives because I've only owned mine for a little over a month. I was satisfied enough to by two of them, for what's that worth.

Also, the connector on this device is not proprietary. It's a standard USB 3.0 Micro-B connector, and it can be found on many other external drives.

2 out of 3 people found this review helpful. Did you? Yes No

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