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WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

neweggOUT OF STOCK.

  • Dual USB 3.0 and USB 2.0 compatibility
  • WD SmartWare automatic backup software
  • Password protection with hardware encryption
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  • newegg USB 3.0 and USB 2.0 Compatibility Western Digital My Book Essential features universal compatibility with widely-used USB 2.0 and next-generation SuperSpeed USB 3.0. When connected to a SuperSpeed USB 3.0 port, the drive lets you access and save files up to 3 times faster than USB 2.0.
  • newegg WD SmartWare Software Western Digital My Book Essential offers the WD SmartWare software that provides automatic, continuous backup and data retrieve through a visual control center. In addition, the software lets you customize your backup, set drive security, run diagnostics, manage the power settings and more. And if you prefer, you can choose not to use the software at all.
  • newegg Password Protection Western Digital My Book Essential provides password protection and encryption for securing your data from unauthorized access or theft.

Learn more about the Western Digital WDBACW0030HBK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Western Digital WDBACW0030HBK-NESN

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  • N/A
  • 10/10/2014 3:34:15 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsReliable

Pros: Reliable inexpensive at the time storage

Cons: None so far, other than prices are dropping

Did you find this review helpful? Yes No

  • N/A
  • 9/2/2014 3:08:38 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsTime bomb

Pros: Very fast read / write speeds.
Large capacity

Cons: The drive died after 1 year of use...I lost appx 2.5TB of data that unfortunately had not been backed up for 6 months.

Other Thoughts: I have another one of these that I purchased 6 months ago, now I am regretting that choice.
I feel like it is a time bomb that I am just waiting to explode.
I'll be looking around for replacement drives to fill the role of these 2x 3TB drives.

I used to think WD was a quality name, but now I believe I am going to have to start looking elsewhere after this external & my WD Black (which died 2 years ago after 8 months) have died.

1 out of 1 people found this review helpful. Did you? Yes No

  • Mirthen
  • 8/31/2014 6:22:26 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsRip it out or stay away

Pros: At the time of purchase this was a steal of a deal at just under 100. So of course i jumped on it. It plugged in and worked fine. Stored lots of data with its 3TB, what else is there to pro comment?

Cons: After just over 1 year of use the USB controller or other chipsets inside have started to fail. Currently waiting for a new drive to get here so i can get the data off the one in use. It wont connect to windows 7 AT ALL. i can connect it after some serious work on my ubuntu server machine to access the data at least.

Other Thoughts: If you can get this on a good deal, grab it and rip the drive from the case, yeah warranty is gone but atleast you wont lose your data due to the hardware FORCED encryption on this. Once you put data on it and the USB controller dies on you(it will), that data is pretty much lost unless you know someone that can get it off(has identical controller/model). Or if you want to pay hundreds to recover it.

I really dont care enough to send it back for its 2 year warranty coverage. I will get the data off and then rip it out and use it internal after a solid wipe and reformat.

Love WD drives, but these MyBook things are kind of a joke. Stick to making solid drives and stop trying to make externals please WD.

Did you find this review helpful? Yes No

  • anon
  • 7/1/2014 4:43:13 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsThis drive is proven to fail after mediocre usage

Pros: None. Unless a proven defective hard-drive that is somehow still being sold by Western Digital is a pro for you.

Cons: Drive failed one day when I was installing something from the drive, each file shown above the progress bar was taking several seconds to a minute for each small file most likely due to having trouble reading the drive. It also had a clicking noise every few seconds which may or may not have been a new problem or was like that all along. Then I canceled the install and waiting minutes for the safely remove USB thing to finally work and disconnected and reconnected. Basically had same problem and I disconnected same way about 3 times trying to use things then it just wouldn't get detected and only showed up in disk manager as uninitialized. I even used USB 2.0 the entire time I used the drive due to no ports supporting it (unaware that you could get a PCI port extension for usb 3) so don't expect slower drive writes and reads to make this drive work, it will simply failed. I lost everything, I had a separate drive with everything on it also but I deleted everything on it to temporarily make room for my new computer stuff. Now I have to spend months trying to clone the entire disk (hopefully, if it can even read just the RAW data even at all) so that I can try fixing it somehow and get it to initialize. The warranty is useless, who wants a new drive when you have to data to put on it? Useless, never buying from western digital ever again. Also take note that the warranty is 2 years and it did fail after about exactly 2, I would use that as a reliability indicator for other hard-drives as well. I even used it rarely with the only heavy usage being 2 or 3 times where I transferred the entire drive over night. Maybe if I was still using truecrypt (before I had a header problem with one drive, which turned out to be very easy to fix after all) I would consider a drive restoration service, one that western digital would never benefit from, but everything was unencrypted so ill have to do something myself, guess ill just spend thousands making a zero dust room to open the hard-drive up in. Think I'll put that off until never. Everyone regards WD hard-drives as the most reliable yet they still sell this worthless drive. Never going to buy from WD again, I've lost everything that was ever worth backing up.

Other Thoughts: You always see reviews like these on external hard-drives or DOA reviews which never happened to me, but for this drive it is a guarantee after 2 years of minor usage that it will fail. My first full blown hard-drive fail even though I used it at only usb 2.0 speeds the entire time! No excuse for this poor excuse of a hard-drive.

Manufacturer Response:

Dear Customer, we are sorry to hear you had a bad experience with your product. Since there can be a variety of reasons to which a drive may stop functioning correctly, we recommend replacing the cable and/or connecting the drive to a different computer to check if the issues persist. For additional information, please refer to the following link:
In addition, in the interest of troubleshooting, we recommend using our WinDLG diagnostic utility to verify the integrity of the drive. To learn more about the diagnostic utility, please refer to the following link:
http://wdc.custhelp.com/app/answers/detail/a_id/940

We would appreciate the opportunity to assist you directly so we are able to resolve this particular issue for you with a positive resolution. You may contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs
Please be sure to reference this Newegg review when you speak with our support team and we will connect you with the appropriate team member to assist you.

1 out of 1 people found this review helpful. Did you? Yes No

  • anon
  • 7/1/2014 4:28:33 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsThis drive is proven to fail after mediocre usage

Pros: None. Unless a proven defective hard-drive that is somehow still being sold by Western Digital is a pro for you.

Cons: Drive failed one day when I was installing something from the drive, each file shown above the progress bar was taking several seconds to a minute for each small file most likely due to having trouble reading the drive. It also had a clicking noise every few seconds which may or may not have been a new problem or was like that all along. Then I canceled the install and waiting minutes for the safely remove USB thing to finally work and disconnected and reconnected. Basically had same problem and I disconnected same way about 3 times trying to use things then it just wouldn't get detected and only showed up in disk manager as uninitialized. I even used USB 2.0 the entire time I used the drive due to no ports supporting it (unaware that you could get a PCI port extension for usb 3) so don't expect slower drive writes and reads to make this drive work, it will simply failed. I lost everything, I had a separate drive with everything on it also but I deleted everything on it to temporarily make room for my new computer stuff. Now I have to spend months trying to clone the entire disk (hopefully, if it can even read just the RAW data even at all) so that I can try fixing it somehow and get it to initialize. The warranty is useless, who wants a new drive when you have to data to put on it? Useless, never buying from western digital ever again. Also take note that the warranty is 2 years and it did fail after about exactly 2, I would use that as a reliability indicator for other hard-drives as well. I even used it rarely with the only heavy usage being 2 or 3 times where I transferred the entire drive over night. Maybe if I was still using truecrypt (before I had a header problem with one drive, which turned out to be very easy to fix after all) I would consider a drive restoration service, one that western digital would never benefit from, but everything was unencrypted so ill have to do something myself, guess ill just spend thousands making a zero dust room to open the hard-drive up in. Think I'll put that off until never. Everyone regards WD hard-drives as the most reliable yet they still sell this worthless drive. Never going to buy from WD again, I've lost everything that was ever worth backing up.

Other Thoughts: You always see reviews like these on external hard-drives or DOA reviews which never happened to me, but for this drive it is a guarantee after 2 years of minor usage that it will fail. My first full blown hard-drive fail even though I used it at only usb 2.0 speeds the entire time! No excuse for this poor excuse of a hard-drive.

Manufacturer Response:

Dear Customer, we are sorry to hear you had a bad experience with your product. Since there can be a variety of reasons to which a drive may stop functioning correctly, we recommend replacing the cable and/or connecting the drive to a different computer to check if the issues persist. For additional information, please refer to the following link:
In addition, in the interest of troubleshooting, we recommend using our WinDLG diagnostic utility to verify the integrity of the drive. To learn more about the diagnostic utility, please refer to the following link:
http://wdc.custhelp.com/app/answers/detail/a_id/940

We would appreciate the opportunity to assist you directly so we are able to resolve this particular issue for you with a positive resolution. You may contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs
Please be sure to reference this Newegg review when you speak with our support team and we will connect you with the appropriate team member to assist you.

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 6/28/2014 8:41:45 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsDied after 1.5 years

Pros: Large amount of storage.

Cons: This device died after 1.5 years of use. Bought this because it is a Western Digital, now left without access to my files and backups. Event viewer filled with bad blocks / controller errors. Have to go back to the drawing board, but this is just disappointing. Maybe after five years, or ten years, I could see this failing. But less then 2 years in a server friendly environment with other drives also running without failures or issues leaves a bad taste in my mouth. Perhaps that is what I get for trusting 3Tb of data to one drive, or perhaps it is just a sign that even a name such as Western Digital is beginning to just pump out garbage. Buyer beware, I have never had a drive go so fast and so quickly.

Manufacturer Response:

Dear Sean, we are truly sorry to hear that you are unable to access your files. We understand your situation and would like to correct resolve this particular issue for you, resulting in a positive resolution to your overall experience.
Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs
Be sure to reference your Newegg review when you speak with our support staff so we are able to connect you with the proper team member.

Did you find this review helpful? Yes No

  • N/A
  • 5/25/2014 11:34:56 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs3TB western external

Pros: Works perfectly. No complaints.

Cons: Everyone only reviews to COMPLAIN. Including ME. I wanted to give a complement to items that work great. This is one.

Did you find this review helpful? Yes No

  • gbkim
  • 5/19/2014 7:18:50 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWD Poor Drive

Pros: Capacity, Quiet, Small External Case

Cons: Died after only 2 backup. This drive was only used for backing up & during the 2nd backup it stopped working. Couldn't connect to the drive, windows said the drive needed to be formatted. Let drive cool down w/o any effect.
Worst WD drive I've ever purchased.

Other Thoughts: I'm glad that most of my drives are Samsung, Toshiba, Seagate.

Manufacturer Response:

Hello gbkim, we are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

We would like the opportunity to assist you further and answer any questions you may have relating to this. Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Mike
  • 5/11/2014 5:59:30 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsworking fine

Pros: USB 3.0. Size. I don't have this continuously plugged in. I like that it powers down when I dismount/unplug it. I don't have to reach for a switch, just unplug the usb cable. Has always recognized it when plugging it in to do occasional backups. I know not the best way but I feel it will extend the life of the drive.

Cons: no cons.

Other Thoughts: I've had good luck with WD products.
7 months and no problems.
I don't currently have USB 3.0 capability but will in the near future. looking forward to higher transfer rates.

Did you find this review helpful? Yes No

  • Brando56894
  • 4/29/2014 9:18:46 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsNice Drive

Pros: Nice looking, tons of storage and fast!

Cons: Proprietary USB 3.0 connection to the actual case, mine broke and I asked WD if I could get just the adapter card and they said no, so instead of waiting I ripped the drive out of it's case and put it in my PC. It died on me about a week ago, but that may have been because it was 5 years old and I had just put it in a RAID 5 array.

Other Thoughts: I always go with Western Digital for my HDD choices because their advanced RMA policy (they overnight you a drive if you put up your credit card as collateral) is awesome!

Did you find this review helpful? Yes No

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