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Item#: N82E16822136749

WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

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  • Dual USB 3.0 and USB 2.0 compatibility
  • WD SmartWare automatic backup software
  • Password protection with hardware encryption

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

  • newegg USB 3.0 and USB 2.0 Compatibility Western Digital My Book Essential features universal compatibility with widely-used USB 2.0 and next-generation SuperSpeed USB 3.0. When connected to a SuperSpeed USB 3.0 port, the drive lets you access and save files up to 3 times faster than USB 2.0.
  • newegg WD SmartWare Software Western Digital My Book Essential offers the WD SmartWare software that provides automatic, continuous backup and data retrieve through a visual control center. In addition, the software lets you customize your backup, set drive security, run diagnostics, manage the power settings and more. And if you prefer, you can choose not to use the software at all.
  • newegg Password Protection Western Digital My Book Essential provides password protection and encryption for securing your data from unauthorized access or theft.

Learn more about the Western Digital WDBACW0030HBK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Western Digital WDBACW0030HBK-NESN

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  • Michelle W.
  • 4/16/2016 2:27:47 PM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsBought in 2011, failed 2016 (5 years) with limited use

Pros: It was nice while it worked...

Cons: I used it a couple of times a year for backups over 5 years. Everything went well until it suddenly would not be recognized by my computer. Diagonstics from Western Digital show drive failure.

It may have been 5 years old but running it say 5 days a year for backups, it did not have many usage hours on it. It was properly stored and cared for as well.

VERY disappointed! And of course it's out of warranty. Mercifully I had JUST hours before backed up the info to another drive (also WD, but a newer model-but now I'm nervous about it too!). I erased it and was using it for a different back up. I left it on overnight working just fine, by morning it was dead.

The lights are on and I see it moving, but my computer won't recongize it (all USB ports tested and are working) even with new drivers.

Do not buy this!

Other Thoughts: No way!

Did you find this review helpful? Yes No

  • Jiabao D.
  • 1/3/2016 11:07:40 PM

1 out of 5 eggsGarbage

Pros: Price?

Cons: A little over a year since I bought it (which sadly means out of warranty), I decided to check its SMART status. I didn't expect it to fail so soon so it was just checking "for fun" so to speak. To my surprise it showed 3 offline uncorrectable sector count and 3 current pending sector count - I suspect the bad sectors probably developed before the one year mark, but no way for me to tell any more since I didn't check earlier. Bad. What's even worse is that the reallocated sector count was still 0 which means the bad sectors were not remapped yet. I attempted to use Hard Drive Sentinel (professional grade hard disk utility) to do low level formats / disk re-initialization to trigger the drive to remap these bad sectors to spare sectors (and the reallocated sector count would go up along with it). Nope. The drive didn't remap those 3 bad sectors at all (why??) upon being formatted. Instead, 10% into formatting it, Hard Drive Sentinel is showing errors one after another, and SMART now shows 117 current pending sector count. You can imagine how bad the drive has gotten.

Other Thoughts: If I had known this earlier I would not have gotten this drive: This drive forces hardware encryption, which means even if you didn't set a encryption password at all, all files stored on the drive is encrypted by the chip in the drive enclosure forcefully (can't be turned off), which means if the enclosure fails, even if the drive itself is in perfect condition, all data on the drive will be un-readable, and you can't just plug the drive into another generic enclosure or directly to your PC to recover your data. Ridiculous design aimed to differentiate their internal vs external drive market, NOT for user protection.

Did you find this review helpful? Yes No

  • N/A
  • 10/6/2015 9:47:32 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsEpic Fail

Pros: Good size for my purposes

Cons: Drive has completely failed. Plugging in the drive to a computer results in 100% disk utilization...on any computer (I tried 4). Almost 2.8TB of personal documents, photos, home movies, digital movies....all toast. I am tremendously disappointed in WD having been a long time customer of their internal desktop and laptop drives as well as portable drives.

Other Thoughts: Drive was loaded as a backup drive when I first got it in 2011. It was stored in its original packaging for safety reasons. When I needed to use the drive for recovery purposes and use it for only the 2nd time in my ownership lifetime, the drive does not work. Caveat emptor. Or Caveat Doorstop. Whichever you will.

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  • N/A
  • 6/20/2015 11:16:15 AM
  • Ownership: more than 1 year

1 out of 5 eggsDO NOT BUY

Pros: Lots of space

Cons: This drive and any in the series are just defective. I have not come across one person who can say this drive is great and last along time. The only thing in my experience with this drive and a couple more that i bought thinking my pc was a problem is that it will only stay connected for short periods of time. Every single person i have talked to and not just your average people ive gone to well know stores and other places where this drive is sold and same issue. If you try to transfer more than 3 gigs this drive will stay connected for a few minutes if that. I was told by the customer associate and the geek squad that it is a very common issue and it cant be fixed. Ive work for a company that needs plenty of data stored periodically and they bought a few of these. The most expensive mistake ever made. Look on the web its the worst thing to come to WD and they havent resolved the issue at all they just dropped the price.

Other Thoughts: I do not like to put 1 egg on things. I find people who do usually are just trolls trying to assert opinions, but this would be a waste of money and time. DO NOT BUY

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  • N/A
  • 6/5/2015 8:08:12 AM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat hard drive!

Pros: It still works fine after 2 years. Large capacity that I can store all my backup.

Cons: none

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  • Dad!?!?
  • 11/5/2014 7:19:17 AM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsGreat drive when it works!

Pros: Pretty quiet, sturdy, fast drive.

Cons: Mine died after 1 year and 3 months. So that's no good.

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 10/10/2014 3:34:15 PM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsReliable

Pros: Reliable inexpensive at the time storage

Cons: None so far, other than prices are dropping

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  • N/A
  • 9/2/2014 3:08:38 PM
  • Ownership: more than 1 year

1 out of 5 eggsTime bomb

Pros: Very fast read / write speeds.
Large capacity

Cons: The drive died after 1 year of use...I lost appx 2.5TB of data that unfortunately had not been backed up for 6 months.

Other Thoughts: I have another one of these that I purchased 6 months ago, now I am regretting that choice.
I feel like it is a time bomb that I am just waiting to explode.
I'll be looking around for replacement drives to fill the role of these 2x 3TB drives.

I used to think WD was a quality name, but now I believe I am going to have to start looking elsewhere after this external & my WD Black (which died 2 years ago after 8 months) have died.

3 out of 3 people found this review helpful. Did you? Yes No

  • Mirthen
  • 8/31/2014 6:22:26 PM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsRip it out or stay away

Pros: At the time of purchase this was a steal of a deal at just under 100. So of course i jumped on it. It plugged in and worked fine. Stored lots of data with its 3TB, what else is there to pro comment?

Cons: After just over 1 year of use the USB controller or other chipsets inside have started to fail. Currently waiting for a new drive to get here so i can get the data off the one in use. It wont connect to windows 7 AT ALL. i can connect it after some serious work on my ubuntu server machine to access the data at least.

Other Thoughts: If you can get this on a good deal, grab it and rip the drive from the case, yeah warranty is gone but atleast you wont lose your data due to the hardware FORCED encryption on this. Once you put data on it and the USB controller dies on you(it will), that data is pretty much lost unless you know someone that can get it off(has identical controller/model). Or if you want to pay hundreds to recover it.

I really dont care enough to send it back for its 2 year warranty coverage. I will get the data off and then rip it out and use it internal after a solid wipe and reformat.

Love WD drives, but these MyBook things are kind of a joke. Stick to making solid drives and stop trying to make externals please WD.

1 out of 1 people found this review helpful. Did you? Yes No

  • anon
  • 7/1/2014 4:43:13 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsThis drive is proven to fail after mediocre usage

Pros: None. Unless a proven defective hard-drive that is somehow still being sold by Western Digital is a pro for you.

Cons: Drive failed one day when I was installing something from the drive, each file shown above the progress bar was taking several seconds to a minute for each small file most likely due to having trouble reading the drive. It also had a clicking noise every few seconds which may or may not have been a new problem or was like that all along. Then I canceled the install and waiting minutes for the safely remove USB thing to finally work and disconnected and reconnected. Basically had same problem and I disconnected same way about 3 times trying to use things then it just wouldn't get detected and only showed up in disk manager as uninitialized. I even used USB 2.0 the entire time I used the drive due to no ports supporting it (unaware that you could get a PCI port extension for usb 3) so don't expect slower drive writes and reads to make this drive work, it will simply failed. I lost everything, I had a separate drive with everything on it also but I deleted everything on it to temporarily make room for my new computer stuff. Now I have to spend months trying to clone the entire disk (hopefully, if it can even read just the RAW data even at all) so that I can try fixing it somehow and get it to initialize. The warranty is useless, who wants a new drive when you have to data to put on it? Useless, never buying from western digital ever again. Also take note that the warranty is 2 years and it did fail after about exactly 2, I would use that as a reliability indicator for other hard-drives as well. I even used it rarely with the only heavy usage being 2 or 3 times where I transferred the entire drive over night. Maybe if I was still using truecrypt (before I had a header problem with one drive, which turned out to be very easy to fix after all) I would consider a drive restoration service, one that western digital would never benefit from, but everything was unencrypted so ill have to do something myself, guess ill just spend thousands making a zero dust room to open the hard-drive up in. Think I'll put that off until never. Everyone regards WD hard-drives as the most reliable yet they still sell this worthless drive. Never going to buy from WD again, I've lost everything that was ever worth backing up.

Other Thoughts: You always see reviews like these on external hard-drives or DOA reviews which never happened to me, but for this drive it is a guarantee after 2 years of minor usage that it will fail. My first full blown hard-drive fail even though I used it at only usb 2.0 speeds the entire time! No excuse for this poor excuse of a hard-drive.

Manufacturer Response:

Dear Customer, we are sorry to hear you had a bad experience with your product. Since there can be a variety of reasons to which a drive may stop functioning correctly, we recommend replacing the cable and/or connecting the drive to a different computer to check if the issues persist. For additional information, please refer to the following link:
In addition, in the interest of troubleshooting, we recommend using our WinDLG diagnostic utility to verify the integrity of the drive. To learn more about the diagnostic utility, please refer to the following link:

We would appreciate the opportunity to assist you directly so we are able to resolve this particular issue for you with a positive resolution. You may contact us at (800) 275-4932, or via our support website at:
Please be sure to reference this Newegg review when you speak with our support team and we will connect you with the appropriate team member to assist you.

3 out of 3 people found this review helpful. Did you? Yes No

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