Western Digital WD AV-GP WD5000AVDS 500GB 32MB Cache SATA 3.0Gb/s 3.5" Internal AV Hard Drive

Pros: The original order was processed and shipped fast

Cons: My Son takes care of all my computer needs. He recently preformed a few upgrades and I thought all was well. I am not a happy camper at this moment. He purchased a new hard drive among other items, and the hard drive stopped working with in5 1/2 weeks. I asked for a cross ship for another hard drive (same one) It has been discontinued. New Egg therefore could not send another. Nor Could they refund the money I already spent until I purchased another hard drive and of course the new one is way more costly. The only two options: 1. you buy same day online only a new item so they can refund your card after they receive the original item back and is processed then after that they will put in a request for a refund. OR 2. You send the item back and after they receive and process they will offer online credit. Either way I am out the money from the first purchase and I'm going to have to wait 2weeks for that money back and then I had to pay today the original cost plus $30+ more dollars to replace the discontinued hard drive. If it had been 30 days or less I would still be induring this mess because the item has just been discontinued. Bottom line I think they should have 1. cross shipped a comparable hard drive. 2. Refunding me straight away so I could purchase another thus saving me a lot of time and not making me wait so long for the part and a refund. I don't like being the banker. I could understand if I had the hard drive for six + months out of the 3 year warrentee, but we are talking about 2 weeks or less past the 30 days original purchase date. I know I am on a rant, but this is redonckulous~ Cheri

Other Thoughts: I would like for the customer service to be more user friendly when it comes to a customer receiving a damaged item. Don't make us be the banker. If a refund is due pay it right away, and don't make the customer buy a new product online right then and there before you will consider a owed refund. Not everyone has the money to double pay out of pocket while waiting for your lengthy process.

Pros: Very Cool, Quiet and Green (low power consumption). The 32Mb cache is a big plus for the price. Shipping was very fast with the priority option.

Cons: ~ none

Other Thoughts: Be aware: the drive comes in a "RAW" OEM format. You will not be able to install an OS onto it until you first do a full low level format. There are free tools for this (HDD Guru) & it takes about 1.5hrs.

Pros: Great drive. Does what I need it to do. Quiet and all. No complaints

Cons: None

Other Thoughts: I just built a system for the first time, and this drive works fine.

Nzxt Technologies USB 3.0 Tempest 410 Steel Mid Tower
Intel i3 core 3.3 GHz
ASUS P8Z77-V LE LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0
EVGA 01G-P4-2650-KR GeForce GTX 650 1GB 128-bit GDDR5
GeIL Black Dragon 16GB DR3 1600
WD AV-GP 500 GB AV Hard Drive (SATA II)
Lite-On Super AllWrite 24X Sata Dvd+/-RW Dual Layer IHAS124-4
SeaSonic M12II 620w ATX SLI Ready 80 Bronze PFC
Win7 Home Premium 64bit

Pros: Decently Priced Drive

Cons: Drive arrived dead. When I plugged it in, it was recognized as a device in the BIOS, but had a capacity of 0.00Gb.

Other Thoughts: Kind of disappointed, never had an issue with drives I ordered from NewEgg in the past, and this drive was the sole drive in a system I built for a birthday gift.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Green, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly. Please click the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
For information on proper handling and installation of your drives, please refer to the following link.
http://wdc.custhelp.com/app/answers/detail/a_id/981
Is there anything we can do for you at this time? You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: I bought this drive to upgrade my TiVo Premier to a larger drive and to protect my TiVo lifetime service by cloning the original TiVo drive and placing it in storage as a backup. The new drive runs quiet and is unnoticeable by me, a must for a bedroom TiVo.

Great, quiet hard drive for a DVR.

Cons: None so far.

Pros: The specs are right on with this drive. It is very quiet and runs cool. Perfect for AV applications.

Cons: None

Other Thoughts: Purchased this to add an external hdd to my TWC dvr. I connected via an esata cable to a COOLMAX CD-390BK-eSATA 3.5" Black USB & eSATA External Enclosure. Absolutely no complaints.

Pros: I have had this in my WHS11 build for the past month running essentially non-stop. No heat issues, no noise, no stuttering…honestly, no nothing, which is the way it should be for a drive like this.

Cons: I had considered purchasing 6 of them and running all in a RAID5 setup. Was not cost effective at the time.

Other Thoughts: Nothing to see here.

Pros: Capacity, price, ease of installation.

You pretty much get what you see here. Installed easily and took the Windows 7 x64 install pretty well. I wanted a sizable capacity at a good price, and this drive did the trick.

Cons: It isn't a SSD or even 10k RPM drive. Of course, that is a big pro when it comes to price, since the price break on HDD/SSD speed is pretty ridiculous yet.

Other Thoughts: Solid drive, shows up in some bubble wrap, plugs in and works.

Pros: 500gb is more than enough for me. it didn't come DOA, which i was extremely happy about.

Cons: none for me, although the speed may be a turnoff for lots of people who need (want) top-of-the-line.

Other Thoughts: does what it's supposed to do. i did not buy this for performance, just needed a boot drive with enough storage and this drive was perfect. for 20-30 bucks more you can get mass storage but i did not need/want) it.

Pros: Drive runs absolutely silently and generates almost no heat! Using this as a boot drive in my HTPC paired with a couple WD Green 2tb drives for storage. This drive is surprisingly quick for a 5400 drive and has yet to disappoint. No hiccups. No BSODs.

Cons: None whatsoever.

Other Thoughts: Just as speedy, far more quiet, and much cooler overall than the 160GB Western Digital 7200rpm Blue drive it replaced!