ASUS F2A55-M LE FM2 AMD A55 (Hudson D2) HDMI Micro ATX AMD Motherboard with UEFI BIOS

Pros: Would've had something to say if the board didnt arrive DOA

Cons: Arrived DOA

Other Thoughts: Received the MB for a new system build. Hooked everything up and powered the computer on and..... no video, POST, nothing. Still pretty bummed about this as I was going to use this new build as a media center in my living room.

Manufacturer Response:

Dear Valued Customer,

Sorry to hear that your unit was DOA out of the box. I hope that the replacement unit that newegg sends you works properly so you can review our motherboard with positive praise.

If you have any questions or comments you can email me again at cl-jeffrey@asus.com which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey

Pros: Mostly intuitive, easy to use, easy to install. Pretty straight forward and a nice bang for my buck for entry level product. Nothing fancy or wow'ing about it but if you don't need to build an insane rig or don't have plans for it, this is perfect.

Cons: Definitely wished it had USB 3.0 at the least, though SATA 3.0 would be nice too. Instruction manual wasn't completely clear either but I figured out what I was doing.

Other Thoughts: Overall not bad. The GPU slot took a little figuring out since the instruction manual didn't clarify that, but otherwise, everything has been good. The UEFI BIOS is a nice touch I'm not used to but I will get used to it. It does everything I need/want it to do so I'm a happy customer. I would have given it 4.5 eggs/stars if I could. The USB 3.0 is a draw back for me.

Pros: good board, ran fine for about 3 months, then started having some issues. tracked it back down to motherboard. and that is were nightmare begins to try and get a replacement.

Cons: board itself was good and solid

Other Thoughts: bios restting, cpu over heating, random freezed
called 812-282-2787 on 2-22-2013 approx 1:30PM told me to get a refurbished motherboard, and noted send out replacement motherboard, and would send credit card info.
noted to call back monday/tuesday, for RMA check to see if they have motherboard instock. and when call back goto "RMA status" number 1 prompt.
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Called 2-25-2013 3:22pm to check on status
No info / update still status of seeing if they have stock. Call back tomorrow.
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Called 2-27-2013 3:36pm
Noted nothing in there california office, and there checking 2 other inventory places 1 in indiana, and sales. If nothing available possibly upgrade. Told call back tomorrow.
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Called 3-4-2013 2:52pm
28-2013 forms sent but no email of them. Guy noted they misspelled global of my email address wrong. Said I had to send email back today, due to stock was only reserved for 5 days. And I should have motherboard by wensday if I send info out by today.
They said they sent email out to me, and I Asked what time they closed today, they said midnight, I asked how many hours til midnight for them they say 8 hours. My time it is 3pm. So they close 11pm my time. Will call back if idid not receive the email in next 15 minutes or so.
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Called 3-4-2013 3:18pm
Still wrong email, corrected the email, and received email within 10 seconds or so.
Filled out PDF form. Needed a signature, so sent pdf to my mom, to have her print it out and fax back to asus.
I went ahead and emailed form to asus without signature. Just to get things started.
RMA number...
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((EDIT RMA NUMBER REMOVED))
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3-19-2013
no motherboard has arrived yet, so gave them a call....
guy sent info to RMA, said he would email me, once he heard back from RMA department.
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3-21-2013 called 10:52pm
received email asking when i sent in form yesterday
calling today to find what is going on
lady noted to send email to find out what is going on and would call me back.
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3-22-2013 2:50pm
no stock, then another check went to sales yesterday.
call back monday....
the guy noted about corporate complaint link was emailed to me.
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3-25-2013 9:14am
nothing back from sales department to see if they had something in stock.
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3-26-2013 10:22am
they are going to wait to send more forms out, until they can verify they have something in stock, and reserve it for me.
little to much at end of call. i am just eerrrrkked beyond. i just hung up phone.

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this has turned out to be a nightmare.

Manufacturer Response:

Dear Valued Customer,

We're sorry to hear about the issues you had with the motherboard and RMA service delays. Please email me your RMA # below so that we can send you a replacement soon as possible. We apologize for the inconvenience.

For support information, please visit http://support.asus.com. For service, visit http://service.asus.com. For motherboard warranty, visit http://www.service.asus.com/warranty.aspx#!Motherboard%20Warranty/c1c20; Refurbished products/accessories: http://www.service.asus.com/warranty.aspx#!refurbished-warranty/c16us. For RMA status, visit: http://am.eservice.asus.com/rmaweb/search/rmCustomerQueryAction.do?.

Regards,
Benson
ASUS Customer Loyalty
cl-benson@asus.com

Pros: for the price you can't beat it

Cons: no usb 3.0, no sata 3.0

Pros: It has a pretty UEFI bios. Otherwise standard motherboard features. Works with Win 7 as long as you don't have a hard drive connected through USB. Maybe it's just faulty.

Cons: Worked fine for a day and now freezes at POST when an external USB hard drive is attached. Has the latest BIOS version and the settings are Load Otimized. It just decided not to like the hard drive unless you connect it later in Windows 7. Three other computers boot fine with that drive. Not crazy about UEFI, but that's not the MB's fault.

Other Thoughts: I've never had USB controllers fail on me. I've had ones that did not work out of the box. I've had devices that weren't compatible with an AMD processor...ahem ahem Zoom h4n, but not ones which worked for a few hours and then decided not to.
The build was:
nMEDIAPC Black HTPC Case 5000B
AMD A4-5300 Trinity 3.4GHz
G.SKILL NS 4GB (2 x 2GB) DDR3 1333
Seagate Barracuda 1TB 7200rpm
COOLER MASTER Vortex Plus CPU Cooler
CX430 Corsair Power Supply

Manufacturer Response:

Dear Valued Customer,

We're sorry to hear about the issue you had with the motherboard.

Please try seting Boot > USB Support to Partial Initial so that it bypasses USB devices other than keyboard and mouse.

If you still have issue, please contact me at cl-benson@asus.com. Reference #C1037-5217 in the subject line for faster reply.

Regards,
Benson
ASUS Customer Loyalty

Pros: BIOS updateable via USB drive. Easy to navigate BIOS interface. RAID works fine. Lots of feature for a Micro ATX board. Took a A10-5800K processor and 16GB of RAM just fine.

Cons: Still haven't figured out how to reduce the amount of memory allocated to the onboard video. This is going to be a NAS box and I don't need 768MB allocated to video.