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Item#: N82E16813128722

GIGABYTE GA-Z97X-UD5H-BK LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

  • Intel Z97
  • Core i7 / i5 / i3 / Pentium / Celeron (LGA1150)
  • DDR3 3000(OC)/2933(OC)

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the GIGABYTE GA-Z97X-UD5H-BK

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years
  • Read full details

Customer Reviews of the GIGABYTE GA-Z97X-UD5H-BK

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  • Eugene G.
  • 5/2/2016 11:57:29 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsBad board, bad warranty service, ultimately worthless guarantee

Pros: Decent, roomy board to the degree it works, and workable UEFI BIOS. Revision 1.2 is an improvement in board features a little.

Cons: SATA 0 port caused constant booting problems with aftermarket high end audio SATA cable (JCAT) , even though Gigabyte said it should work fine. It worked on other SATA ports. In general, SATA ports in number, location and configuration are not the easiest to use. Reviewers noticed this too.

Other Thoughts: After most of a year, I had an opening in my schedule where I could send the board back under warranty. After two full weeks, its status hadn't changed from being received, so I called to ask. That got them to swing into action - or it would probably still be sitting there. But then things got worse. Don't know if the board was new or a refurb, although I strongly suspect the latter. Why? It's common to send refurbs and because after puting the cpu in carefully - I've done a number of builds - startup wouldn't post (BIOS), only some fans ran. That's often a sign of cpu problems, so I tore everything apart and sure enough, some base cpu pins were bent and a couple broken off entirely. Now, that cpu pin setup is a bad design on Intel's part - pins used to be in the cpu itself and spaced far enough apart for easy repair. As far as Gigabyte is concerned, I could call and try again, although I'd probably get a fight and maybe even turned down, but why bother. I've used Gigabyte boards for well over a decade, and this is the first board (and cpu install) that's been trouble of any kind. Why fight to get another of the same? Instead, I ordered an equivalent new ASRock z97 board from NewEgg. Hopefully, that will turn out better..

Manufacturer Response:

Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product.
Please contact GIGABYTE RMA department for further assistance about 2nd RMA service for motherboard at 1-626-854-9338 opt. 4 Monday through Friday from 08:30 ~ 17:30 PST.

GIGABYTE VIP Support Team

Did you find this review helpful? Yes No

  • Michael P.
  • 12/21/2015 9:19:46 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsReliable, at least.

Pros: Like I said, it's reliable, haven't had any issues. Just using it on a normal gaming PC and haven't had any real issues... other than one thing.

Cons: The G.Skill memory I bought (2 x 8GB DDR3 2133/F3-2133C9D-16GXH) will not work in Dual Channel mode. I would get an error when I installed it causing my PC to reboot on startup. Tried installing another set of the same memory, and had the same issue.

Other Thoughts: It works fine in Single Channel, and I've just lived with it like this ever since. Talked on their forums, tech support, no solution was ever even given. G.Skill blamed Gigabyte, and Gigabyte blamed G.Skill. Sucks.

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 9/27/2015 9:42:16 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFourth Gigabyte MB

Pros: Nice unit easy to mount and use. Looks great in case. Tested for a week before shipping ! Xtra Warranty Good documentation .

Cons: None so-far

Other Thoughts: I7-4790 K , gskill 2400 16 GB, Evga 750 G-2 PS, Evga 980 Kingpin GPU. Enthoo Luxe Case

Did you find this review helpful? Yes No

  • N/A
  • 9/22/2015 6:31:26 PM
  • Ownership: 1 day to 1 week

1 out of 5 eggsMy Kill your CPU

Pros: Worked good on old BIOS

Cons: Since loading BIOS F7 it is cooking my I5 4690, see other thoughts.

Other Thoughts: New install with I5 4690K, put it together worked fine. Ran Prime 95 fine. Set up cpu Vcore to 1.25v, Set CPU Clock Ratio to 44, nothing else. Ran prime for over an hour at 4.4GHZ, no errors, max temp 77 C. I'm using a Corsair A50 cooler and it seems to be doing just fine. All looked great.
Then I noticed my Bios was F6 and F7 was available so I loaded it with no problems, rebooted, set optimized defaults, rebooted, reset my Vcore to 1.25, and clock ratio to 44, ran prime and stopped the test within 5 minutes when core temp passed 85 C. Went back set it to plain optimized bios, no bios changes, and temps hit 82 C in 9 minutes running prime 95. I cleared CMOS, loaded optimized defaults again and the same thing happened. If I'd let it run for an hour I really don't know how hot it would have gotten. F6 Bios worked fine, the F7 BIOS was modified to provide new processor support and once it is installed you cannot go back to F6. It would appear that even it it works with the new processor it will cook mine.

I notified Gigabyte support and I am waiting for what they say about it.

If you already got one and are running F7 you might want to check how hot it is running your processor before it dies.

Manufacturer Response:

Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at newegg-support@gigabyteusa.com with the case number 127217 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team

1 out of 3 people found this review helpful. Did you? Yes No

  • N/A
  • 9/22/2015 10:43:28 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGIGABYTE GA-Z97X-UD5H-BK

Pros: Great motherboard loaded with features! Bought this at the beginning of the year and it has proved its metal. The certified stress test and reliability was a huge plus. That way I knew the board was solid before I bought it. Overclocking my i5-4690k on this board was a breeze (manual). My advice- never use the built-in overclocking settings on ANY mobo, they're junk. But the voltage and clock speed settings were SUPER easy to find and manipulate thanks to the dual BIOS. You can switch between classic and new views of the BIOS if you ever get in over your head and can't figure it out. Something for everybody.

Cons: Only issue I've had with this board is the Killer network adapter. I know a lot of people love it, but I was getting some odd download speed fluctuations when I used it, so I just switched over to the other network adapter and no issues at all. So I can't really dock an egg.

Other Thoughts: It's black. And black is cool.

Did you find this review helpful? Yes No

  • N/A
  • 9/14/2015 7:48:11 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsUpdate from few months ago

Pros: Listed feature set; prolonged testing; expandable/availability of slots and ports; number of fan headers (with somewhat of good placement). And, apparently the tech support!

Cons: MY OLD CONs which have since been alleviated :)

Apparently the BIOS isn't always up to snuff...
I've used the most current F6, the F7g beta, and even gone back to the F5 for comparison. In NONE of these situations has the CPU multiplier been able to be adjusted once in the OS.

Other Thoughts: As I stated in an older review (that i can't seem to edit...): This new build includes this mobo and a new Intel 4790K.

The short version is: I was having issues with an inability to change the CPU multiplier to anything other than 40. I'd made changes to other settings in the BIOS: CPU freq; core voltage; manual or XMP memory changes - they all reflected correctly in Windows, but never the multiplier... Well, eventually, we determined it ended up being a menu setting in a third party software (one of many for measuring/monitoring system performance) that had disabled the overclock that WAS set and DID show up in the BIOS. I'm back to using the F6 BIOS with no issues. It works and displays everything in the OS correctly now - verifiable.

I actually had several pleasant conversations with tech support at Gigabyte. They patiently reviewed many possibilities, including the chance that the (new) 4790K might be at fault. I called and spoke with Intel, they were also surprising open minded to the possibility that there was a problem coooouuuulllld be the CPU. After a few phone calls with both manufacturers, Giga decided to get an RMA started. So I thought, bummer, new build and the mobo is faulty...that stinks. But, ultimately, Gigabyte tech support - very patiently - assisted in troubleshooting and determining the problem. Thanks guys!

I am confident in the predictability and performance of this setup and am enjoying the great potential of this motherboard now. I run at 4.5GHz on air. Got all the way up to 4.9GHz before stability was not happening. So for longevity I am comfortably leaving it at 4.5 for now. Hope that helps people.

3 out of 3 people found this review helpful. Did you? Yes No

  • N/A
  • 9/1/2015 7:36:13 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDefective Product

Pros: If working as described, this board would go above and beyond my needs. It is "mostly" functional in its current state.

Cons: From Day 1, I have experienced electrical issues from this board but it took about 5 months to identify the issue. The first symptom was a lack of power delivered through USB ports.

After trying literally dozens of solutions (including an externally powered USB hub) and consulting many computer experts, the motherboard has finally been proven to be defective. It hasn't gotten worse since I've bought it but the issue has been consistent.

I haven't contacted the manufacturer yet because I depend upon this PC and cannot wait for them to receive the board and send a replacement. I am also frustrated that after all of the time, effort and money I have sank into diagnosing the issue that I would surely have to pay shipping charges to replace a board that should have arrived in working order.

Other Thoughts: I had heard excellent things about Gigabyte products before making my purchase. Needless to say I am disappointed.

Manufacturer Response:

Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at newegg-support@gigabyteusa.com with the case number 126559 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team

0 out of 3 people found this review helpful. Did you? Yes No

  • N/A
  • 8/30/2015 9:35:17 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsGa-Z97x-ud5h-bk

Pros: Really enjoyed the 6 usb3.0 ports and setup for my i5-4690k. Pretty straight forward to assemble.

Cons: however big cons are that the built in sound failed within a couple of hours of setup and only optical audio available. In addition my sata pci-e card is not detected upon every other reboot. If I turn off the system and remove and reinstall the card it then works but I blame this on the board and not the card as it worked fine in my previous system. I would put in for a board replacement but I went my sn info to newegg for my rebate and can't get the warranty submitted. Big raspberry to gigabyte on this one!

Did you find this review helpful? Yes No

  • N/A
  • 8/26/2015 12:00:04 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsno no no

Pros: n/a

Cons: cpu fan would swing once and my tower's LEDs would try to kick on and everything would go dark, this mobo was defective.
shipped it back for a replacement and the 2nd mobo did the same.

Other Thoughts: i really don't like being a hater but i had high hopes for this motherboard and it just is not working. after going through two of them i really just don't know what to think

Manufacturer Response:

Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at newegg-support@gigabyteusa.com with the case number 126332 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team

0 out of 3 people found this review helpful. Did you? Yes No

  • N/A
  • 7/15/2015 9:37:56 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGA-Z97X-UD5H-BK

Pros: Flawless performance. 4790K, 32 GB ram. OC not a problem.

Cons: Agree that fan connectors being all on the bottom of the board could be a problem. This could also be an asset in that the fan wires could be made inconspicuous. Not enough for the subtraction of an egg.

Booting from a M.2 PCIe snatches the desktop to your screen. Quite hip.

Other Thoughts: Smart of Gigabyte to bolster confidence that the board has been thoroughly tested, having gotten some that clearly were not,

2 out of 3 people found this review helpful. Did you? Yes No

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