If you are visually impaired and are having difficulty navigating this site, please call our Customer Support line via our toll free number (800) 390-1119.

Newegg.ca - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.ca - Computers, Computer Parts and Electronics

My Account

About UsHelp & Info All prices shown in Canadian dollars unless otherwise specified. 
topNavRowBottom  
Home
Home. > 
Help & Info0_. > 
Overview

Check out our instant service to get help immediately!

Order Status Find Invoice Return An Item Check Return Status Find Rebates Contact Manufacturer

Most Frequently Asked Questions

  1. Can I add, change or remove items from my order after it has been submitted?
  2. After I submit an order with Newegg.ca, how will I be advised of the order's progress?
  3. How do I contact Newegg.ca?
  4. What information do I need to provide to Newegg.ca when I call, email or fax?
  5. Can I pre-order a product that is not yet in stock?
  6. How do refunds/credits work? How is a refund/credit applied? Does Newegg.ca offer in-store credit?
  7. Does Newegg.ca pay the return shipping cost for defective merchandise?
GO

FAQ Topics

Contact
  1. How do I contact Newegg.ca?
  2. Does Newegg.ca offer any technical support or advice?
more
Credit
  1. Approximately how long will it be before a refund/credit actually appears on my credit/debit card?
  2. How do refunds/credits work? How is a refund/credit applied? Does Newegg.ca offer in-store credit?
more
Ordering
  1. After I submit an order with Newegg.ca, how will I be advised of the order's progress?
  2. Can I add, change or remove items from my order after it has been submitted?
more
Payment
  1. May I pay using a cheque or a money order?
  2. What is Newegg Canada's GST registration number?
more
Products
  1. Can Newegg.ca advise me of whether the components I am purchasing are compatible?
  2. What does "Bare Card," "Bare Drive," or "Drive Only" mean?
more
Returns
  1. Does Newegg.ca pay the return shipping cost for defective merchandise?
  2. How do I acquire a Return Merchandise Authorization number (RMA#)?
more
Shipping
  1. Does Newegg.ca pay the return shipping cost for defective merchandise?
  2. Does Newegg.ca ship internationally?
more
Policies
  1. Policy & Agreement
  2. Privacy Policy
  3. Return Policy
  4. Gift Card Terms & Conditions

Contact Customer Service

Live Chat
Our most popular option

  • LiveChat Hours of Operation:
  • Mon - Fri: 5:30am - 5:30pm PT

Newegg does not accept orders by phone, chat, email, fax or mail. Also, please note that Customer Service can not offer any Sales, Compatibility or Technical Support. For this information, please visit the manufacturers contact page.

Please select the reason for your contact below:

Submit
EggXpert.com
Newegg Community 		Shop by Region: United States | Canada | China
VeriSignReliability Seal1PaypalVerify GoldenSealThis site protected by Trustwave's Trusted Commerce program

Policy & Agreement | Privacy Policy | Newegg USA

 © 2000-2010 Newegg Inc.  As used herein, “Newegg.ca” means Newegg Canada Inc. unless the context specifically refers to the www.newegg.ca web address.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau