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Extended Warranty

Service Net Repair Contract Terms and Condition

SERVICE CONTRACT

This document sets forth the entire Contract between the Service Contract Obligor and Administrator, hereinafter referred as We, Us, and Our, and the Purchaser, as You and Your. No representation, promise or condition herein shall modify these terms. The Obligor under this Plan is SNAdmin of Canada, Inc. in all provinces with the exception of Alberta, British Columbia and Saskatchewan. AIG Insurance Company of Canada ("AICC") is the Obligor in Alberta, British Columbia and Saskatchewan. AICC may be contacted at 145 Wellington Street West, Toronto, ON M5J 1H8, Attn. Warranty Department. The administrator under this Plan is SNAdmin (Canada) Inc ("Service Net").

1. WHAT IS COVERED. We will furnish labor, parts, and/or replacement equipment (or pay for same) necessary to repair operational or mechanical breakdowns of the Product specified in this Contract, provided such service is necessitated by Product failure during normal usage. The Product specified and covered includes only equipment as originally configured and charged for in this Contract. Coverage also applies to the parts and accessories that are necessary to the covered Product's functionality, but does not apply to accessories that are used in conjunction with or to enhance the performance of the covered Product. The maximum liability owed to You under this Contract will be the lesser of (I) the current market value of a Product ; with comparable specifications or, (II) the retail price paid for Your Product minus sales tax and claims paid, in lieu of service repairs or replacement of a Product with comparable specifications. In the event We (I) replace the Product with a Product with comparable specifications(II) reimburse You for the current market value of a Product with comparable specifications; or (III) reimburse You for the retail amount of the Product, minus claims, minus sales tax, We shall have satisfied all obligations owed under this Contract and the covered Product becomes the property of Service Net and We may, at Our discretion, require the product to be returned to Us (or Our designee) at Our expense.

Power Surge and Spike: This service plan protects against operational failure of a covered Product if a failure occurs while connected to a surge protector accepted by the Underwriter's Laboratory. Your surge protector may be collected by Us for examination.

2. HARDWARE UPGRADE COVERAGE. This Contract will cover any internal hardware components, including memory and hard disk drive products purchased through a Dealer/Retailer and installed into equipment at the time of purchase. This Contract does not cover installation of hardware upgrades installed after the time of purchase.

3. ACCIDENTAL DAMAGE FROM HANDLING (ADH). ADH pertains to You if listed on the reverse side of this Contract. Your Product is protected against accidental damage from handling. ADH will end prior to the expiration date when We have, as a result of service provided to You, replaced Your Product or incurred costs under this plan and all other coverage equal to the original purchase price of Your Product (as indicated on your invoice). ADH only covers operational or mechanical failure caused by an accident from handling and does not include protection against normal wear and tear, theft, misplacement, negligence, viruses, reckless, abusive, willful or intentional conduct associated with handling and use of the Product, cosmetic damage and/or other damage that does not affect the unit functionality, damage caused during shipment between You and Our service providers and any other limitations listed in the Limitations of Coverage section. Any resultant damage from this type of treatment is NOT covered by this ADH program. The use of this coverage requires an explanation of where and when the accident occurred as well as a detailed description of the actual event. Failure to provide this information will result in claim denial.

4. IMPORTANT NOTE: Repairs recommended by the repairing facility not necessitated by mechanical breakdown are not covered unless specifically authorized by Us. We reserve the right to inspect the items to be covered, or the items covered, as the case may be, prior to coverage or during the coverage period. Model number, serial number and original date of purchase of all Products to be covered must be provided to execute application for service. If You request a service call for a non-covered repair, You will be responsible for all costs associated with the repair. In the event You are unable to meet the servicer for an onsite repair, if applicable, You must call to cancel the appointment one (1) business day prior to the agreed upon time of service or You may be responsible for paying the second trip charge for the subsequent rescheduled repair. If the Product is found to be performing to the manufacturer's specifications, it will be returned to You. Technological advances may result in a replacement product with a lower selling price than the original Product. If We replace the product or buyout the contract, the covered product becomes property of Service Net and We may, at Our discretion, require the product to be returned to Us (or our designee) at Our expense.

5. TIME FOR SERVICE. Service will be performed during the hours of 8:00 a.m. to 5:00 p.m. local time Monday through Friday, excluding holidays or during the hours of operation of the participating servicing dealer. Any additional costs above the service providers authorized hourly rate (premium or overtime charges) or after hours service will be at Your expense with exception of health related or severe weather related emergencies.

6. PLACE OF SERVICE. After We authorize Your claim, We will at our option complete the lesser of (a) repair Your product with new or refurbished parts, (b) replace it with a new or a refurbished product with comparable specifications, or (c) Buyout your contract for the lesser of current market value of a product with comparable specifications or retail price paid for Your Product minus sales tax and claims paid. The decision to repair, replace or Buyout will be made solely by Us. If Your product requires repair, service will be provided by an authorized service center, the retailer or dealer where Your Service Contract was purchased or by subcontractors. Onsite, Carry-In, or Mail-In Depot Service will be determined by Us at Our determination, unless You have purchased Onsite service. You may be asked to provide proof of purchase as a condition for receiving service under this Service Contract. Your original purchase receipt should be kept with this service Contract in a safe place.

7. PARTS AND SUBCONTRACTING. Parts used to repair equipment may either be new or refurbished at Our sole option. Service may be performed by subcontractors.

8. Unable to Repair. If We determine that We are unable to repair Your Product due to the unavailability of functional parts, service or technical information, (or the cost to repair will exceed the Limit of Liability as described herein) the maximum liability owed to You under this Contract will be the lesser of (I) the current market value of a Product with comparable specifications; or, (II) the retail price paid for Your Product minus sales tax and claims paid, in lieu of service repairs or replacement of a Product with comparable specifications. In all cases where parts or technical information are on extended backorder for a minimum of sixty (60) calendar days, We will determine if a replacement or reimbursement will be made. All contractual obligations are fulfilled, in lieu of repairs, upon Product replacement, reimbursement or Contract term expiration and the covered Product becomes the property of Service Net and We may, at Our discretion, require the Product to be returned to Us (or Our designee) at Our expense.

9. DEDUCTIBLE. No deductible applies to this Contract.

10. RENEWABILITY. This Contract is not renewable.

11. LIMITATIONS OF COVERAGE – This Contract Does Not Cover:

    1. Any Product located outside of Canada.
    2. Service required as a result of any alteration of the equipment, or repairs made by anyone other than a participating servicing dealer, an authorized service provider, its agents, distributors, contractors or licensees, or the use of supplies other than those recommended by the manufacturer.
    3. Damage or other equipment failure due to causes beyond Our control including, but not limited to, repairs necessary due to operator negligence, the failure to maintain the equipment according to the owner's manual instructions, abuse, vandalism, theft, fire, flood, wind, freezing, power failure, inadequate power supply, unusual atmospheric conditions, animal or insect damage, acts of war or acts of God.
    4. Service necessary because of improper storage or improper ventilation, including failure to place the equipment in an area that complies with the manufacturer's published space or environmental requirements. Any installation that prevents normal service.
    5. Misuse, abuse, reconfiguration of equipment or improper movement of the equipment. Any utilization of equipment that is inconsistent with either the design of the equipment or the way the manufacturer intended the equipment to be used.
    6. Any and all cases in which the manufacturer of the equipment would not honor any warranty regarding the equipment.
    7. Products used in a commercial environment, which is defined as non-residential, multi-user, communal or industrial use, unless specific commercial coverage is purchased.
    8. Cosmetic damage such as, but not limited to scratches, dents, rust, and stains. Non-functional parts such as, but not limited to, plastics, finishes, porcelain or enamel parts, knobs and dialsor trim.
    9. Consumable Items: Consumable items are defined as any part that is considered consumable by the manufacturer or any item that is designed to be consumed (wear out) during the life of the Product, regardless if it is consumer replaceable or not. Consumable items include, but are not limited to: batteries; ink, fuser, roller kits, maintenance kits, paper trays, and any toner/cartridge;: light bulbs, lamps telephone or other lines connecting to the equipment.
    10. In-warranty parts not provided or shipped by the manufacturer. Operational or mechanical failure covered by manufacturer's warranty, manufacturer's recall, improper construction, or factory bulletins, (regardless of whether or not the manufacturer is doing business as an ongoing enterprise). Defects in the equipment due to the manufacturer's error or improper construction of the equipment.
    11. Consequential damages as a result of malfunctioning of or damage to an operating part of the covered equipment, or damages as a result of any repairs or replacements under this agreement. Damages caused by delays in rendering service or loss of use during the period that the Product is at the authorized service center or otherwise awaiting parts are not covered. You are responsible for creating backups of all Your data and software.
    12. Operational or mechanical failure which is not reported prior to expiration of this Contract or within 30 days of Product failure.
    13. Any software, including but not limited to, application programs, network programs, upgrades, formatting of any kind, databases, files, drivers, source code, object code or proprietary data, or any support, configuration, installation or reinstallation of any software or data.
    14. Equipment sold without a manufacturer's warranty or sold "as is". Refurbished products with less than an original ninety (90) days manufacturer's parts and labor limited warranty. Refurbished equipment must be sold on a refurbished contract.
    15. Normal, periodic or preventative maintenance and/or checkups, including but not limited to customer education, adjustments, cleanings, and convergence.
    16. Loss or damage as a result of violation of existing federal, state or municipal codes including repairs to Products not complying with said codes.
    17. Pre-existing conditions (incurred prior to the effective date of coverage), known to You. This includes situations where the Product was not taken out of the box or utilized prior to manufacturer warranty expiration and a failure is discovered upon removal or use during Our coverage.
    18. Equipment where the serial plate attached to the equipment is removed, defaced or made illegible.
    19. Television or personal computer monitor screen imperfections, including ‘burn in' or burned CRT phosphor, caused by video games, prolonged display of one or more signal(s), or other abuse.
    20. Damage resulting from unauthorized repair; software virus; or electrical wiring and connections; damage caused during delivery or removal, improper installation, or setup including, but not limited to packing, unpacking or assembly, user facilitated minor adjustments and settings outlined in the Product's owner's manual, external antenna or local reception problems, inaccessible products or parts, negligence, misuse or abuse whether willful or not.
    21. Non failure problems that do not require parts, squeaking or other noises and intermittent issues. Subsequent trip charges may need to be paid by You if a second "no failure found" diagnosis is determined based on the same problem.
    22. Electronics and PC equipment over 5 years of age.
    23. Installation, removal, or reinstallation of any equipment.
    24. Any cost recoverable under any other warranty, guarantee, or under an insurance policy (in such case, this Contract will cover any applicable deductible).
    25. Damage or failure caused by bodily fluids, including but not limited to, urine and vomit.
    26. Product that has been rented or leased to You

12. NO LEMON GUARANTEE. During the term of this Contract, when three service repairs, with three separate claim numbers, have been completed on the same part, and that same part requires repair under a fourth claim number, as determined by Us, Your Product will be replaced with a Product with comparable specifications by Us, not to exceed the original retail purchase price. In the event a comparable replacement cannot be located, a buyout, not to exceed the current market of a product with comparable specifications will be provided. This does not include repairs necessary during the manufacturer's warranty period, rework/callback service required after initial service, during the warranty of work period provided by the Service Company, or previous service Contract terms. Once you have received Your Product replacement or buyout all contractual obligations under this Contract have been fulfilled. Technological advances may result in a replacement product with a lower selling price than the original Product. If We buyout the contract, the covered product becomes property of Service Net and We may, at Our discretion, require the product to be returned to Us (or our designee) at Our expense.

13. CANCELLATION AND REFUND. You may cancel this Contract at any time for any reason. If You cancel this Contract within sixty (60) days of the date purchased You will receive a refund of the full purchase price less any claims. If You cancel this Contract thereafter, You will be refunded the remaining days of coverage on a monthly prorated basis, less costs for service performed (if applicable). Neither You or the Dealer nor We are obligated to renew this Contract beyond the current term.

14. BUYOUT. We may elect, at Our option, to buyout the Contract during the coverage term for the lesser of (I) current market value of a Product with comparable specifications or (II) purchase price of Your Product minus sales tax and claims paid. When determining the current market value of a Product of comparable specifications a fair analysis is completed using current manufacturers' and distributors' pricing on comparable products. All contractual obligations are considered fulfilled upon buyout of the Product. You have up to forty-five (45) days from the date of authorization to complete your product buyout transaction. If We buyout the contract, the covered product becomes property of Service Net and We may, at Our discretion, require the product to be returned to Us (or our designee) at Our expense.

15. GOVERNING LAW. Unless otherwise governed by applicable provincial law, Your service Contract will be interpreted and enforced according to the laws of the province of Ontario.

16. TRANSFERABILITY. You may transfer this Agreement to any person by sending written notice to: Service Net, P.O. Box 1411, Jeffersonville, IN 47131-1411.

17. NOVATION. If Service Net assigns another insurance carrier with an "AM Best" industry rating of A- or better under this Contract directly or indirectly, such new insurance carrier will carry the liability under this Contract.

18. RIGHT TO RECOVER FROM OTHERS. If We make any payment, We are entitled to recover what We paid from other parties. By accepting settlement of a claim, You transfer to Us Your right to recovery against any other party.

19. COVERAGE AND TERM. This is not an insurance policy. As the Administrator, Service Net will assist You in understanding Your warranty and coverage benefits from the day You purchase Your Plan. If Your Covered Product needs repair, You should call the phone number located on the reverse side or You may submit Your claim in writing to Service Net, 650 Missouri Ave., Jeffersonville, IN 47130, USA. With any correspondence, please provide Your daytime phone number and claim number if applicable. The Obligor under this Plan is insured by an A rated insurance carrier. The expiration date and price of this Contract are listed on the face of this Contract. There are some limitations of coverage. You should review the limitations of coverage paragraph for details.

20. ENTIRE CONTRACT. This is the entire Contract and no other written or oral modifications are valid.

21. LIMITATION OF LIABILITY. THE DEALER/RETAILER, SERVICE NET, THEIR AGENTS, CONTRACTORS OR LICENSEES WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST TIME, LOST DATA RESULTING FROM THE BREAKDOWN OR FAILURE OF ANY EQUIPMENT OR FROM DELAYS IN SERVICING OR THE INABILITY TO RENDER SERVICE ON ANY COVERED EQUIPMENT. EXCLUSION IS MADE OF ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES MADE HEREIN.

Residents of British Columbia: Disclosure Notice under the British Columbia Financial Institutions Act. The British Columbia Financial Institutions Act requires that the information contained in the Disclosure Notice be provided to a customer in writing prior to the customer entering a financial transaction. This transaction is between you and AIG Insurance Company of Canada. In arranging the transaction described above, dealer, by whom this sales associate is employed, is representing AIG Insurance Company of Canada. The nature and extent of the interest of dealer in AIG Insurance Company of Canada is none. The nature and extent of the interest of AIG Insurance Company of Canadain dealer is none. Upon completion of this transaction, dealer will be remunerated by way of a fee paid out of the purchase price of the Contract. The Financial Institutions Act prohibits AIG Insurance Company of Canada, dealer and/or the sales associate from requiring you to transact additional or other business with the financial institution or any other person or corporation as a condition of this transaction.

If You have any questions, require customer service, or wish to report a claim, please contact: Service Net, 650 Missouri Ave., Jeffersonville, IN 47130,or call the toll free number listed on the reverse side of this contract.



Service Net Replacement Contract Terms and Conditions

SERVICE CONTRACT

This document sets forth the entire Contract between the Service Contract Obligor and Administrator, hereinafter referred as We, Us, and Our, and the Purchaser, as You and Your. No representation, promise or condition herein shall modify these terms. The Obligor under this Plan is SNAdmin of Canada, Inc. in all provinces with the exception of Alberta, British Columbia and Saskatchewan. AIG Insurance Company of Canada ("AICC") is the Obligor in Alberta, British Columbia and Saskatchewan. AICC may be contacted at 145 Wellington Street West, Toronto, ON M5J 1H8, Attn. Warranty Department. The administrator under this Plan is SNAdmin (Canada) Inc ("Service Net").

1. TO OBTAIN AUTHORIZATION FOR REPLACEMENT

  • You must obtain authorization prior to the receipt of a replacement Product.
  • Call the toll free number listed on the reverse side of this Service Contract.
  • Have this Contract, Your Contract number, and the original Product receipt available.
  • Instructions on obtaining replacement will be given.
  • Once authorization is obtained You may be required, at Your expense, to return the Product to Service Net.
  • This Product is not to be taken to the Retailer.
  • At Our determination, You will receive a replacement Product of comparable specifications. Technological advances may result in a replacement product with a lower selling price than the original Product. In all cases where a replacement cannot be made, You will receive reimbursement for the original purchase price, excluding sales tax, delivery and installation. This reimbursement may be in the form of a store credit or gift card from the selling Dealer or Retailer of this Service Contract.
  • All contractual obligations are considered fulfilled upon Product replacement, reimbursement or Contract term expiration.
  • We reserve the right to replace the Product with a remanufactured or refurbished Product.
  • The replacement Product will be mailed to You at no cost.

2. ACCIDENTAL DAMAGE FROM HANDLING (ADH). ADH pertains to You if listed on the reverse side of this Contract. Your Product is protected against accidental damage from handling. ADH will end prior to the expiration date when We have, as a result of service provided to You, replaced Your Product or incurred costs under this plan and all other coverage equal to the original purchase price of Your Product (as indicated on your invoice). ADH only covers operational or mechanical failure caused by an accident from handling and does not include protection against normal wear and tear, theft, misplacement, negligence, viruses, reckless, abusive, willful or intentional conduct associated with handling and use of the Product, cosmetic damage and/or other damage that does not affect the unit functionality, damage caused during shipment between You and Our service providers and any other limitations listed in the Limitations of Coverage section. Any resultant damage from this type of treatment is NOT covered by this ADH program. The use of this coverage requires an explanation of where and when the accident occurred as well as a detailed description of the actual event. Failure to provide this information will result in claim denial.

3. TERM OF COVERAGE. Coverage extends from the expiration of the manufacturer's Product warranty for the period indicated on the reverse side of this Contract.

4. LIMIT OF LIABILITY. Maximum liability under this Contract shall be the cost of: (I) one replacement with a Product with comparable specifications or (II) reimbursement of the retail price paid for the products minus the sales tax. This Contract provides for only the one-time replacement of the Product with another Product with comparable specifications. This Contract will expire at the time of this replacement or reimbursement for replacement or term expiration and the covered Product becomes the property of Service Net and We may, at Our discretion, require the Product to be returned to Us (or Our designee) at Our expense. Service Net reserves the right to replace the Product with a remanufactured or refurbished Product. Technological advances may result in a replacement product with a lower selling price than the original Product.

5. DEDUCTIBLE. No deductible applies to this Contract.

6.RENEWABILITY. This Contract is not renewable.

7. LIMITATIONS OF COVERAGE – This Contract Does Not Cover:

    1. Any Product located outside of Canada.
    2. Service required as a result of any alteration of the equipment, or repairs made by anyone other than a participating servicing dealer, an authorized service provider, its agents, distributors, contractors or licensees, or the use of supplies other than those recommended by the manufacturer.
    3. Damage or other equipment failure due to causes beyond Our control including, but not limited to, repairs necessary due to operator negligence, the failure to maintain the equipment according to the owner's manual instructions, abuse, vandalism, theft, fire, flood, wind, freezing, power failure, inadequate power supply, unusual atmospheric conditions, animal or insect damage, acts of war or acts of God.
    4. Service necessary because of improper storage or improper ventilation, including failure to place the equipment in an area that complies with the manufacturer's published space or environmental requirements. Any installation that prevents normal service.
    5. Misuse, abuse, reconfiguration of equipment or improper movement of the equipment. Any utilization of equipment that is inconsistent with either the design of the equipment or the way the manufacturer intended the equipment to be used.
    6. Any and all cases in which the manufacturer of the equipment would not honor any warranty regarding the equipment.
    7. Products used in a commercial environment, which is defined as non-residential, multi-user, communal or industrial use, unless specific commercial coverage is purchased.
    8. Cosmetic damage such as, but not limited to scratches, dents, rust, and stains.
    9. Non-functional parts such as, but not limited to, plastics, finishes, porcelain or enamel parts, knobs and dials, handles (unless critical to the function of the Product), or trim.
    10. Consumable Items: Consumable items are defined as any part that is considered consumable by the manufacturer or any item that is designed to be consumed (wear out) during the life of the Product, regardless if it is consumer replaceable or not. Consumable items include, but are not limited to: for Computers, Laptops, and Peripherals: batteries; for Printers, Copiers, and Multifunctional Equipment: ink, fuser, roller kits, maintenance kits, paper trays, and any toner/cartridge; for Consumer Electronics and Appliances: light bulbs, lamps (unless purchased as additional coverage), and batteries; for all products: telephone or other lines connecting to the equipment.
    11. In-warranty parts not provided or shipped by the manufacturer. Operational or mechanical failure covered by manufacturer's warranty, manufacturer's recall, improper construction, or factory bulletins, (regardless of whether or not the manufacturer is doing business as an ongoing enterprise). Defects in the equipment due to the manufacturer's error or improper construction of the equipment.
    12. Consequential damages as a result of malfunctioning of or damage to an operating part of the covered equipment, or damages as a result of any repairs or replacements under this agreement. Damages caused by delays in rendering service or loss of use during the period that the Product is at the authorized service center or otherwise awaiting parts are not covered. You are responsible for creating back-ups of all Your data and software on a regular basis.
    13. Operational or mechanical failure which is not reported prior to expiration of this Contract or within 30 days of Product failure.
    14. Any software, including but not limited to, application programs, network programs, upgrades, formatting of any kind, databases, files, drivers, source code, object code or proprietary data, or any support, configuration, installation or reinstallation of any software or data.
    15. Equipment sold without a manufacturer's warranty or sold "as is". Refurbished products with less than an original ninety (90) days manufacturer's parts and labor limited warranty. Refurbished equipment must be sold on a refurbished contract.
    16. Normal, periodic or preventative maintenance and/or checkups, including but not limited to customer education, adjustments, cleanings, and convergence.
    17. Loss or damage as a result of violation of existing federal, state or municipal codes including repairs to Products not complying with said codes.
    18. Pre-existing conditions (incurred prior to the effective date of coverage), known to You. This includes situations where the Product was not taken out of the box or utilized prior to manufacturer warranty expiration and a failure is discovered upon removal or use during Our coverage.
    19. Equipment where the serial plate attached to the equipment is removed, defaced or made illegible.
    20. Television or personal computer monitor screen imperfections, including ‘burn in' or burned CRT phosphor, caused by video games, prolonged display of one or more signal(s), or other abuse. All display products that are used in an application that requires continuous and/or business operation unless additional coverage is purchased.
    21. Damage resulting from unauthorized repair; software virus; or electrical wiring and connections; damage caused during delivery or removal, improper installation, or setup including, but not limited to packing, unpacking or assembly, user facilitated minor adjustments and settings outlined in the Product's owner's manual, external antenna or local reception problems, inaccessible products or parts, negligence, misuse or abuse whether willful or not.
    22. Non failure problems that do not require parts, squeaking or other noises and intermittent issues. Subsequent trip charges may need to be paid by You if a second "no failure found" diagnosis is determined based on the same problem.
    23. Electronics and PC equipment over 5 years of age.
    24. Installation, removal, or reinstallation of any equipment.
    25. Any cost recoverable under any other warranty, guarantee, or under an insurance policy (in such case, this Contract will cover any applicable deductible).
    26. Any Product failure which is not reported prior to the expiration of this Contract.
    27. Damage or failure caused by bodily fluids, including but not limited to, urine and vomit.
    28. Product that has been rented or leased to You.

8. CANCELLATION AND REFUND. You may cancel this Contract at any time for any reason. If You cancel this Contract within sixty (60) days of the date purchased You will receive a refund of the full purchase price less any claims. If You cancel this Contract thereafter, You will be refunded the remaining days of coverage on a monthly prorated basis, less costs for service performed (if applicable). Neither You nor the Dealer nor We are obligated to renew this Contract beyond the current term.

9. GOVERNING LAW Unless otherwise governed by applicable provincial law, Your service Contract will be interpreted and enforced according to the laws of the province of Ontario.

10. TRANSFERABILITY. You may transfer this Agreement to any person by sending written notice to: Service Net, P.O. Box 1411, Jeffersonville, IN 47131-1411.

11. NOVATION. If Service Net assigns another insurance carrier with an "AM Best" industry rating of A- or better under this Contract directly or indirectly, such new insurance carrier will carry the liability under this Contract.

12. RIGHT TO RECOVER FROM OTHERS. If We make any payment, We are entitled to recover what We paid from other parties. By accepting settlement of a claim, You transfer to Us Your right to recovery against any other party.

13. COVERAGE AND TERM. This is not an insurance policy. As the Administrator, Service Net will assist You in understanding Your warranty and coverage benefits from the day You purchase Your Plan. If Your Covered Product needs repair, You should call the phone number located on the reverse side or You may submit Your claim in writing to Service Net, 650 Missouri Ave., Jeffersonville, IN 47130, USA. With any correspondence, please provide Your daytime phone number and claim number if applicable. The Obligor under this Plan is insured by an A rated insurance carrier. The expiration date and price of this Contract are listed on the face of this Contract. There are some limitations of coverage. You should review the limitations of coverage paragraph for details.

14. ENTIRE CONTRACT. This is the entire Contract and no other written or oral modifications are valid.

15. LIMITATION OF LIABILITY. THE DEALER/RETAILER, SERVICE NET, THEIR AGENTS, CONTRACTORS OR LICENSEES WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST TIME, LOST DATA RESULTING FROM THE BREAKDOWN OR FAILURE OF ANY EQUIPMENT OR FROM DELAYS IN SERVICING OR THE INABILITY TO RENDER SERVICE ON ANY COVERED EQUIPMENT. EXCLUSION IS MADE OF ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES MADE HEREIN.

Residents of British Columbia: Disclosure Notice under the British Columbia Financial Institutions Act. The British Columbia Financial Institutions Act requires that the information contained in the Disclosure Notice be provided to a customer in writing prior to the customer entering a financial transaction. This transaction is between you and AIG Insurance Company of Canada. In arranging the transaction described above, dealer, by whom this sales associate is employed, is representing AIG Insurance Company of Canada. The nature and extent of the interest of dealer in AIG Insurance Company of Canada is none. The nature and extent of the interest of AIG Insurance Company of Canada in dealer is none. Upon completion of this transaction, dealer will be remunerated by way of a fee paid out of the purchase price of the Contract. The Financial Institutions Act prohibits AIG Insurance Company of Canada, dealer and/or the sales associate from requiring you to transact additional or other business with the financial institution or any other person or corporation as a condition of this transaction.

If You have any questions, require customer service, or wish to report a claim, please contact: Service Net, 650 Missouri Ave., Jeffersonville, IN 47130, or call the toll free number listed on the reverse side of this Contract.

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